IT Business Services Manager – 427409 Position Available In Delaware, Pennsylvania

SAP America, Inc. seeks an IT Business Services Manager at our Newtown Square, PA location to work closely with your team consisting of strong SAP technical consultants and other managers, teams and functions in the SAP ECS organization to deliver world class SAP services to the customers. Manage customers and resource in an efficient way. Ensure business critical and innovative results. Manage strategic partnerships with customers. Delivering and managing SAP IT operations (build, implementation, and run phases of SAP projects). Represent SAP to customers; find common ground for customer, team, project success. Create an environment that encourages customer-focused innovation and risk taking. Engage in continuous, professional, open and honest conversations. Set challenging development goals. Measure and reward based on performance. Take decisive action and empower others to do the same. Actively seeks to coach and help with personal development. Understands how to give and receive feedback. Regularly offers feedback in an effort to help others develop. Enable a high-performance culture. Create multipliers by establishing an environment of continuous learning structure, development and effective management of a strong IT team. Execution of given strategic direction. Business Operations Improvement

• Improve Business Services and Business Operations.

Understands the customer business, goals, and challenges in order to suggest SAP solutions and services. 

WORK SCHEDULE

40 hrs/wk

• Hybrid work model.

JOB REQUIREMENTS

Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Business, or a related field of study and seven (7) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master’s degree or foreign equivalent in Computer Science, Engineering, Business, or a related field of study and five (5) years of experience in the job offered or related occupation. Experience must involve four (4) years in the following:

• S/4HANA architecture, conversion, migration path, methodology and tools; “`{=html}“
• Technical planning, implementation, configuration, and integration of SAP solutions; “`{=html}“
• Understand the customer business, goals, and challenges to suggest SAP solutions and services; “`{=html}“
• Business Operations Improvement, including Improve Business Services and Business Operations; “`{=html}“
• De-escalation activities; “`{=html}“
• Interface with customers finding common ground for customer, team and project success; and “`{=html}“
• Contribute to the definition of technical standards and frameworks.

 Position requires up to 30% domestic travel to various and unanticipated client sites. 

QUALIFIED APPLICANTS

To apply for this position, please respond to Req

ID 427409

 at https://jobs.sap.com/.

Compensation Range Transparency:

The annual base salary range for this position is $214,614

• $274,210. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $214,614
• $322,600.

The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: https://www.sapnorthamericabenefits.com/.