Shipping Consultant Position Available In Duval, Florida

Shipping Consultant

RF-SMART – 4.6

Jacksonville, FL Job Details Estimated:

$43.5K – $48.4K a year 2 days ago Qualifications 5 years ERP systems NetSuite Warehouse management system Bachelor’s degree Organizational skills Warehouse experience Business management Senior level Communication skills Full Job Description Shipping Implementation Consultant Distributed; USE; USW We exist to transform our customers and change lives.

Who We’re Looking For:

The shipping consultant will be responsible for the design, configuration, testing and supporting the full implementation of the

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Shipping application. With a broad understanding of shipping operations, carrier compliance, best practices and business processes, the consultant will lead the implementation effort directly for our customers.

What You’ll Do:

Leverage strong global parcel shipping domain knowledge to deliver exceptional implementations of the

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Shipping product for the NetSuite or alternate ERP systems. Lead/perform all implementation tasks and assist customer with application design, setup, testing and training. Advise customers on best practices in global multi-carrier parcel and LTL shipping. Be the main point of contact throughout the implementation. Work effectively with staff members and executives at all levels within customer organizations. Assume role of Trusted Advisor to customers and be comfortable as primary contact to provide product information and best practice solutions. Communicate suggested enhancements to product development team. Communicate suggested documentation enhancements to the Products team and create Knowledge Base articles when necessary. Provide training and support to other

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implementation consultants and act as an

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Shipping Subject Matter Expert Possess strong organizational skills to balance multiple projects and the associated administrative demands such as project plans, action trackers and time sheets. Manage the shipping implementation project budget and identify when a Change Order may be required. Identify project risk and lead effective conversations with Customer when appropriate. Lead training sessions and provide ongoing support, ensuring customers are confident and successful Post Go Live. Troubleshoot and address customer issues reported through ERP or through the

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shipping application. Assist

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Shipping Support with support case resolution. Partner with the

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Products team to gather necessary information required to resolve reported issues.

What You Bring:

Bachelor degree in supply chain related discipline is preferred or equivalent experience; other business management disciplines considered 5+ years of parcel carrier experience, warehouse operational experience with one or more companies or warehouse consulting for a software company Working knowledge of an ERP supply chain or warehouse management software solution Experience with NetSuite would be an advantage Flexible to work second shift hours Good written and verbal communication skills Excellent presentation skills Strategic and problem solving mindset Able to travel up to 30% Self-motivated with ability to work on multiple projects independently Employer does not sponsor applicants for employment visa status (e.g., H-1B visa status).

General Information:

The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required.

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