Consultant Position Available In Monmouth, New Jersey

Consultant
Holmdel, New Jersey
Other
Full Time
Hybrid (Remote / On Site)
6095
Job Description
Job Overview
In this role, you’ll lead our customers through our iCIMS Talent Cloud platform implementation process, helping them build their winning workforce with a best-in-class talent acquisition approach. You’ll facilitate conversations to define business processes, schedule and lead implementation meetings, and support the customer go-live process by configuring the platform, facilitating training sessions, and provide standard processes for adoption. About Us
When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent.

Our customers do amazing things:

design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We’re dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs.
Responsibilities
Become an iCIMS certified technical expert in all related products.
Lead customers (new and existing) through the iCIMS software (SaaS) implementation process and ensure delivery of the complete solution on time.
Ensure overall customer success including an effective sales hand off, project planning, status reporting, multi-functional accountability, and customer training through best practice consultation (with customer).
Configure customer’s instance of product(s) based upon information gathered during the sales and requirements gathering process, ensuring alignment with customer goals.
During customer launch and through the hypercare period, solve issues through final resolution and ensure customer satisfaction.
After the hypercare period, support a seamless hand off to the appropriate account team(s).
Qualifications
Experience supporting or leading the implementation process of new software
Experience conducting software training sessions with the ability to help customers synthesize complex technical information and user adoption.
Proven success delivering complex projects on time and in scope
Customer success orientation with ability to work with customers to research business processes, diagnose and resolve on-demand (web-based) software issues
Ability to explain system-to-system integrations
A passion for helping customers achieve their goals and solve business issues with advanced technology solutions.
Ability to prioritize competing requests from customers, partnering internally with key collaborators to ensure success.
Preferred
Project Management experience, PMP certification a strong plus HR knowledge/experience, PHR certification a strong plus EEO Statement
iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to view a copy of the company’s affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability.
Compensation and Benefits
We accept applications for this position on an ongoing basis until the position is filled. Applications will be reviewed as they are received, and qualified candidates may be contacted throughout the posting period.
The anticipated pay range for this position is $65,000-$86,000 annually. Final compensation will be based on factors such as relevant experience, skills, education, internal equity, and market data. This range aligns with our commitment to equitable and transparent compensation practices, as required by applicable law. Competitive health and wellness benefits include medical, dental, vision, 401(k), dependent care, short term and long-term disability, life and AD&D insurance, bonding and parental leave, mindfulness resources, an open vacation policy, sick days, paid holidays, quiet hours each workday, and tuition reimbursement. Benefits and eligibility may vary by location, role, and tenure. .