Bellman / Van Driver Holiday Inn Nashville Stadium Nashville, TN Position Available In Davidson, Tennessee

Bellman / Van Driver
Holiday Inn Nashville Stadium
Nashville, TN
Summary
A Bellperson/Van Driver is responsible for transferring and storing luggage and responding to guest requests in the hotel and a continuing effort to deliver outstanding guest service. They will also transport guest to and from hotel within a 5 miles radius of hotels and to airport, assist with guest luggage, and providing information about the hotel and surrounding areas.
Essential Job Functions
Specifically, you would be responsible for performing the following tasks to the highest standards:
Transport hotel guests to and from the hotel within 5miles radius and airport
Complete daily shuttle checklist for each shift
Greet and escort arriving and departing guests to and from their accommodations
Retrieve and transport guest luggage
Inspect guest rooms and acquaint guests with these rooms and their features
Respond to guest inquiries and requests in a timely, friendly and efficient manner
Organize and store luggage, as needed, according to guidelines
Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
Ensure messages and faxes are regularly delivered throughout the day
Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
Assist in the maintenance, appearance and functionality of equipment
Necessary Skills and Attributes
Excellent verbal, comprehension, listening and problem solving skills
Adaptability
Guest relation skills
Available to work weekends, nights, and holidays
Attained the age of 21
A minimum of 5 years licensed driving experience
A valid driver’s license
An acceptable driving record
An acceptable background check