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Account Representative (General)

Quick Facts

Median Salary$42,924
Most Common EducationHigh school or GED
Projected 10-Year Growth-25.31%
Assessment MatchTake the Assessment

What They Do

An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.


Core Tasks:

  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
  • Recommend products to customers, based on customers' needs and interests.
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
  • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
  • Prepare sales contracts and order forms.
  • Provide customers with product samples and catalogs.
  • Monitor market conditions, product innovations, and competitors' products, prices, and sales.
  • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
  • Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
  • Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.

What to expect as an Account Representative (General)

1Earn a High school or GED Diploma

39% of people achieve this level of education.

2Gain skills and experience

See Account Representative (General) related courses on Tallo

3Land a job

2481 openings for Account Representatives (General)

Career Progression

in United States (Nation)

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