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Concierge

Quick Facts

Median Salary$38,044
Most Common EducationHigh school or GED
Projected 10-Year Growth+19.14%
Assessment MatchTake the Assessment

What They Do

A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.


Core Tasks:

  • Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
  • Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
  • Provide directions to guests.
  • Order flowers for guests.
  • Make travel arrangements for sightseeing or other tours.
  • Pick up and deliver items or run errands for guests.
  • Plan special events, parties, or meetings, which may include booking musicians or celebrities.
  • Book airline or train tickets, reserve rental cars, or arrange shuttle service for guests.
  • Arrange childcare services for guests.
  • Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
  • Assist guests with special needs by providing equipment such as wheelchairs.
  • Receive, store, or deliver luggage or mail.
  • Perform office duties on a temporary basis when needed.
  • Arrange for the replacement of items lost by travelers.
  • Provide business services for guests, such as sending or receiving faxes or shipping packages.
  • Arrange for interpreters or translators when patrons require such services.

What to expect as a Concierge

1Earn a High school or GED Diploma

52% of people achieve this level of education.

2Gain skills and experience

See Concierge related courses on Tallo

3Land a job

7335 openings for Concierges

Career Progression

in United States (Nation)

The career progression is an interactive way to explore careers related to Concierge. Click on each career to see its associated salary, job availability, skills, and more.