Housekeeping / Environmental Services Supervisor
Quick Facts
Median Salary$43,001
Most Common EducationHigh school or GED
Projected 10-Year Growth+15.87%
Assessment MatchTake the Assessment
What They Do
A Housekeeping or Environmental Services Supervisor supervises the staff that provide cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in office buildings, colleges, other institutions or private residences with a large housekeeping staff.
Core Tasks:
- Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.
- Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
- Inspect work performed to ensure that it meets specifications and established standards.
- Perform or assist with cleaning duties as necessary.
- Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
- Plan and prepare employee work schedules.
- Inspect and evaluate the physical condition of facilities to determine the type of work required.
- Establish and implement operational standards and procedures for the departments supervised.
- Inventory stock to ensure that supplies and equipment are available in adequate amounts.
- Issue supplies and equipment to workers.
- Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering.
- Check and maintain equipment to ensure that it is in working order.
- Direct activities for stopping the spread of infections in facilities, such as hospitals.
- Recommend or arrange for additional services, such as painting, repair work, renovations, and the replacement of furnishings and equipment.
- Maintain required records of work hours, budgets, payrolls, and other information.
- Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
- Investigate complaints about service and equipment, and take corrective action.
- Instruct staff in work policies and procedures, and the use and maintenance of equipment.
- Select and order or purchase new equipment, supplies, or furnishings.
- Prepare reports on activity, personnel, and information, such as occupancy, hours worked, facility usage, work performed, and departmental expenses.
- Confer with staff to resolve performance and personnel problems, and to discuss company policies.
- Evaluate employee performance and recommend personnel actions, such as promotions, transfers, and dismissals.
- Recommend changes that could improve service and increase operational efficiency.
What to expect as a Housekeeping / Environmental Services Supervisor
1Earn a High school or GED Diploma
39% of people achieve this level of education.
2Gain skills and experience
See Housekeeping / Environmental Services Supervisor related courses on Tallo
3Land a job
3882 openings for Housekeeping / Environmental Services Supervisors
Career Progression
in United States (Nation)
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