Sales Support Engineer
Quick Facts
Median Salary$101,646
Most Common EducationBachelor's degree
Projected 10-Year Growth+12.15%
Assessment MatchTake the Assessment
What They Do
A Sales Support Engineer provides technical support to business clients that have purchased scientific or advanced technology products or services, and provides engineering expertise as part of a sales team. Works to diagnose and solve technical problems for clients and helps clients to install or implement new technology.
Core Tasks:
- Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
- Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support.
- Create sales or service contracts for products or services.
- Visit prospective buyers at commercial, industrial, or other establishments to show samples or catalogs, and to inform them about product pricing, availability, and advantages.
- Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments.
- Identify resale opportunities and support them to achieve sales plans.
- Confer with customers and engineers to assess equipment needs and to determine system requirements.
- Plan and modify product configurations to meet customer needs.
- Prepare and deliver technical presentations that explain products or services to customers and prospective customers.
- Recommend improved materials or machinery to customers, documenting how such changes will lower costs or increase production.
- Document account activities, generate reports, and keep records of business transactions with customers and suppliers.
- Maintain sales forecasting reports.
- Secure and renew orders and arrange delivery.
- Research and identify potential customers for products or services.
- Develop sales plans to introduce products in new markets.
- Attend trade shows and seminars to promote products or to learn about industry developments.
- Attend company training seminars to become familiar with product lines.
- Arrange for demonstrations or trial installations of equipment.
- Train team members in the customer applications of technologies.
What to expect as a Sales Support Engineer
1Earn a Bachelor's degree
61% of people achieve this level of education.
2Gain skills and experience
See Sales Support Engineer related courses on Tallo
3Land a job
101 openings for Sales Support Engineers
Career Progression
in United States (Nation)
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