Courses

The course teaches project managers the competencies and skills that a business analyst can provide to a project team and project activities.

Learn how to manage your manager. In this course, adapted from the podcast How to Be Awesome at Your Job, Mary Abbajay explains how to build a good relationship with your boss.

Learn how to create and manage apps with SCCM and prepare for Microsoft certification exam 70-703. See how to deploy apps using PowerShell scripts, and deploy App-V virtual apps.

Business Law Basic Concepts, Business Law and Ethics and Business Law and the Manager's Responsibilities What you'll learn: Introduction to Business LawSales and Contract LawIntellectual Property and Employment LawLiability and Your ResponsibilitiesThe Relationship Between Law and EthicsThe Spirit and Letter of the LawMeeting the Spirit of the LawThe Corporate VeilIndividual Responsibility and the ManagerVicarious Liability and the Manager Welcome to the Business Law course. This course includes 3 sections also presented as independent courses for your convenience: Business Law Basic Concepts, Business Law and Ethics, and Business Law and the Manager's Responsibilities. Business Law Basic ConceptsThe risk becomes even greater when managers aren't fully aware of the business laws that affect them and their organizations. As a manager, you serve as a leader and as a representative for your organization. Accordingly, you're responsible for being informed of the laws that govern business.You need to comply with these laws yourself, as well as ensuring that your department and employees are aware of the law and comply with it. Failing to do this can potentially get you and your organization into a great deal of trouble.In this section, you'll learn about the different areas of business law and what they encompass. You'll also learn about the responsibilities of managers in each of these areas. This will help equip you to protect yourself, the employees you manage, and your company.Business Law and EthicsAs a manager, you have both legal and ethical responsibilities. Your conduct is expected to meet both the letter and the spirit of the law. Managers who bypass their ethical responsibilities risk getting themselves and their companies into deep legal trouble.Corporate scandals have ruined both careers and companies. As a manager, you need to learn about business ethics and how to use ethics as a guiding rationale when dealing with your responsibilities. This is crucial because ethical principles provide the basis for the spirit of the law. This section guides you in differentiating between ethics and the law, as well as in recognizing areas where the two concepts overlap. It explains the difference between following the letter of the law and following the spirit of the law. And it covers a process you can use to make ethical decisions that comply with the spirit of the law.The course also outlines typical obstacles to ethical behavior in business, and steps managers can take to build a strong culture of ethics in their companies. By understanding and providing ethical management, you'll help to encourage ethical behavior in your organization. This can protect you, your employees, and your company, and help attract both customers and investors. Ultimately, ethical behavior means better business.Business Law and the Manager's ResponsibilitiesA corporation is a legal entity, separate and distinct from its shareholders, directors, and managers. In practice, this means that executives and managers of a corporation may be shielded from the company's liabilities by what's referred to as the corporate veil.However, managers shouldn't trust the corporate veil to protect them legally. When they consider it necessary, the courts pierce this veil, finding individual managers legally culpable for their behavior, or even for the behavior of their employees.So, as a manager, you need to protect yourself, the employees you manage, and your organization from becoming implicated in illegal or unethical activities, and from facing legal consequences as a result. This means you have to know and meet your responsibilities, always ensuring that your own actions are both legal and ethical.It also means ensuring that you fulfil your managerial duties – for example, communicating clear expectations and policies to employees, and responding to reports or signs of inappropriate behavior.In this last section, you'll learn more about the corporate veil and about the types of factors that typically cause the courts to pierce this veil. You'll learn how best to handle concerns and warnings of potentially illegal behavior.And you'll learn how to help ensure that your communications don't expose you or your organization to legal liability. Finally, you'll learn about vicarious liability as it applies to managers, and about steps you can take to avoid this. So, this is the broad picture. This is what you can expect from the course and you can already start. No go ahead and push that "Register Now" button and see you inside the course!

Assess and develop the analytical, behavioral, business, creative, communication, leadership, and technical skills you'll rely on as an effective BA. This is part of our series meeting the training requirement for the ECBA, CCBA, and CBAP exams. Business analysts fill one of the most unique and complex roles within organizations. In this course, Business Analysis: The Skills and Competencies of Effective Business Analysts, you'll attain foundational knowledge of a broad array of skills and competencies required to succeed in this role. First, you'll learn what analytical, creative, and problem solving skills will serve you well as a business analyst. Next, you'll gain a clearer understanding of what behavioral traits effective business analysts exhibit when working with stakeholders. Finally, you'll discover how to assess and develop the business knowledge, communication skills, leadership and teamwork skills, and technical proficiencies best suited to this role. When you’re finished with this course, you'll have a wealth of knowledge to empower you to master the business analysis profession.

Fundamentals of IT + FREE eBook to start a career in Information Technology project management or business analysis. What you'll learn: 10 IIBA PDUs (4 hours of video + 6 hours of reading, tests, and exercises)Understand the role of IT in a modern enterpriseGet foundational understanding of software development practices and processLearn how networks and the Internet workLearn foundations of data managementUnderstand key principles of cybersecurityGet familiar with the concepts of automationGet the knowledge needed to land the first role in IT Hi there!If you are reading this, you are probably an aspiring business analyst or project manager and you want to apply the core skills of your profession in the world of IT. This course will give you an overview of what IT is and what are the key components of it. It will introduce the key terms and definitions so that it will be easier for you to navigate the complex world of information technology, develop a better understanding of the domain and to land a first job in this area.It is designed for people with little or no technical background; those who are intrigued by the world of IT but don’t feel committed enough to enrol in a university degree or similar.In my career, I’ve met a lot of IT delivery professionals: business analysts, project managers, delivery leads, scrum masters etc. For many of them, IT was not the first job they had. They come from very diverse backgrounds - former bankers, accountants, journalists and even ballet dancers found their passion and career in the thrilling world of information technology. For some people this transition comes easily and naturally, for some harder. I have designed this course with these people in mind: to give an overview of the IT world that will help immerse yourselves into the new environment with its own concepts, terminology, and history. And more importantly get prepared for that job interview or the first day in a new role!I hope you'll enjoy! Have fun.Igor.———————————This course aims to give the reader an overview of the key aspects of IT on a level that will allow them to:understand the work-related conversationspick up specific lingogain the basic knowledge required to start adding value in their role or land the first job———————————This course is officially endorsed by the International Institute of Business Analysis (IIBA(r)) and qualifies for 10 professional development units for the purposes of certification. ———————————FREEeBook (valued at $20)In addition to the video course, you will get a FREEcopy of my eBook "ITEssentials for Project Managers and Business Analysts". The book will re-introduce the topics from the video course, and add a bit more depth and details to them.You can use the book as you reference guide or as a substitute for taking notes while watching the videos.———————————What our students say:"Crystal clear and so well organized." — Eric"Igor is obviously professional and I respect his effort to deliver his knowledge to other people in a understandable manner." — Yaroslav"Igor is an expert in his field and it's a joy to learn from him - he is humble, engaging, clever and thorough, and it reflects in the course." — Philipp———————————This course will offer:Detailed overview of key elements of Information technology that are expected of a delivery professional to know.Description of software engineering processes and stagesExplanation in simple terms of how networks and the Internet workOverview of how computers store data and exchange informationKey concepts and definitions of cybersecurityConsiderations for a delivery professional when working in an IT environmentQuizzes to check your knowledgeRecommendations for additional reading materials to further deepen your knowledge.———————————Note: I am an Endorsed Education Provider by IIBA, which means the materials and references to IIBA and its publications used in this course are licensed for me to do so. By enrolling in this course you support legal use of intellectual property and contribute to the development of business analysis profession. All the trademarks belong to their rightful owners.

Learn how to effectively use Facebook Business Manager in this comprehensive tutorial. Discover the role of a Facebook Business Manager, explore different campaign types and prerequisites, and navigate the campaign dashboard. Master the process of configuring and optimizing conversion campaigns, and gain insights into setting up inventory and filtering. Dive into practical examples and step-by-step instructions to enhance your digital marketing skills and leverage Facebook's powerful business tools for maximum impact.

Learn about your legal responsibilities as a manager. Discover what you need to know about basic US business and intellectual property law.

Learn about your legal responsibilities as a manager. Discover what you need to know about basic US business and intellectual property law.

Learn about your legal responsibilities as a manager. Discover what you need to know about basic US business and intellectual property law.

Learn about your legal responsibilities as a manager. Discover what you need to know about basic US business and intellectual property law.

Great leadership doesn't happen by chance—it happens by design. This course helps you create and evolve a personalized leadership checklist that keeps you focused on what matters most. You'll learn the core components of an effective checklist, from daily practices to strategic responsibilities, and how to structure them for clarity and action. Through practical tools, case examples, and hands-on activities, you'll build a Version 1 of your leadership checklist, test it against real challenges, and refine it as your role evolves.

Looking for a consistent and reliable way to install Windows applications? Learn about the Chocolatey package manager.

Synthesize the set of steps and techniques for performing strategy analysis in your work environment.

This advanced business analysis course is tailored for experienced professionals looking to deepen their skills in elicitation and requirements analysis. Learners will delve into the intricacies of gathering, documenting, and analyzing requirements, along with mastering advanced techniques such as interviews, use cases, process modeling, and financial analysis. Practical case studies and real-world scenarios will provide hands-on experience, ensuring participants are well-prepared to tackle complex business challenges. By the end of the course, learners will possess a comprehensive skill set in requirements elicitation and analysis, positioning them as invaluable assets in driving successful projects and solutions. This course is designed for experienced business analysts, project managers, and professionals in related roles who aim to enhance their proficiency in elicitation and requirements analysis. It is ideal for those seeking to take their business analysis skills to an advanced level, equipping them to lead and contribute effectively to complex projects and initiatives. To fully benefit from this course, learners should have a foundational understanding of business analysis concepts and techniques, as well as experience in business analysis or related roles. Familiarity with project management and basic business operations will be advantageous. This course is designed to cater to learners with varying levels of prior knowledge, but a fundamental understanding of business analysis is recommended.

Learn the foundations of business analysis. Explore the role of the business analyst and the BA process, from conducting a needs assessment to release planning.

Developing the analysis maturity and confidence you need... to deliver products in an agile way... What you'll learn: Understand how Agile works and why it's such a big dealUnderstand your role on the agile teamWrite effective user stories and acceptance criteriaDevelop backlogs that translate into awesome productsUse story mapping to simplify your workslate Business Analysts have a wide range of feelings about Agile. Some love it. It’s a fast and nimble way to develop products, and you can be very productive in relatively little time. Others hate it, because it is radically different from traditional control-oriented project approaches, and they struggle to understand their value and role when documentation takes a back seat. And many others like the idea of Agile, but realize that it’s a tricky thing to get right – especially with very large organizations which have documentation and processes deeply engrained in their cultures. If any of these statements sounds familiar, we designed this course for you. There is a lot of training out there for agile teams, but agile BAs have very specific needs that haven’t been addressed… (until now) That’s why we developed this course – to give you a basis on which to build an excellent BA career in any agile environment. In this clear, concise, and easy-to-follow course, you will learn: How to figure out what your role on the team needs to be What user stories and acceptance criteria really are – and it’s probably not what you think When to write requirements to maximize efficiency and minimize re-work Why the traditional product backlog is a mess and how to overcome it What a typical BA does in the course of a day, sprint, and release (and a whole lot more) … all while learning the ropes from a seasoned expert and business analysis executive. By the end of the course, you’ll have more than just knowledge… You’ll have the practice and practical experience you need to feel confident on the job.

Learn the foundations of business analysis. Explore the role of the business analyst and the BA process, from conducting a needs assessment to release planning.

The Business Analysis Process course will give you a foundational understanding of the process of business analysis and will introduce you to a framework that can be used within a variety of industries and organizations. You’ll see how an analyst assesses a business problem, prepares business requirements, and implements a solution. You will learn how to identify stakeholders, to analyze them, and to define their role in a business analysis project. You’ll also learn how to gather requirements from these stakeholders, analyze them, and create a business requirements document that conforms to industry best practices. Lastly, you’ll explore the functions and practical uses of crafting visual models, gaining hands-on experience in creating common models used by business intelligence analysts. This course is for anyone who is curious about entry-level roles that demand fundamental Tableau skills, such as business intelligence analyst or data reporting analyst roles. It is recommended (but not required) that you have some experience with Tableau Public, but even if you're new to Tableau Public, you can still be successful in this program. By the end of the course, you will be able to: -Demonstrate an in-depth knowledge of the business analysis process. -Describe the methods used to identify stakeholders, and define their role in a business analysis project. -Describe the methods used for gathering requirements from stakeholders. -Create a business requirements document that conforms to industry best practices. -Create a visual model of a business process.

Grow your business analysis career with a strong foundation. What you'll learn: Build a business analysis foundationPlan requirements elicitationExplore the role and responsibility of a business analystCompare and contrast plan-drive and agile projects Business analysts are agents of change. These professionals are curious, seek to understand the perspective of others so they can formulate action plans to solve problems and seize opportunities.In this beginner course on business analysis, you'll build a strong foundation for your career and responsibilities. In this course you will learn the fundamentals of:Business analysisEnterprise analysisPlanning and monitoring requirementsRequirements elicitationRequirements analysis3.5 PDUs for Strategic and Business Management You know that projects are temporary endeavors to create something unique. But before a project can begin, there needs to be a clear set of project requirements - and that's where the BA starts. While the project manager manages the project, it's the BA that gathers the requirements to solve a problem or seize an opportunity. Projects should really begin after the BA has explored the scenario, determined the business value, and built a set of requirements for the organization to consider. Without good requirements, it's challenging to have a successful project.If you're new to business analysis, project management, or you've been tasked with gathering requirements and identifying stakeholders, this is a great place to start. We'll quickly go through the basics of analysis so you can apply what you've learned and get things done. This course is ideal for project managers, project teams, and new business analysis. It's quick. It's direct. And it's packed full of information.