Courses

Business success depends on being prepared for any incident that could affect business operations. The art and science of Business Continuity Management is essential to handling any problem in a calm and forward-thinking manner. In this course, Business Continuity Management, you will gain understanding of maintaining resilience through incidents of your business operations. First, you will learn how to prepare a business continuity plan. Then, you will learn how to analyze the business to discover important products, services, and critical timelines for recovery. Finally, you will learn how to write, test, and maintain business continuity plans. When you're finished with this course, you will have the skills and knowledge needed to contribute to the development of business continuity and disaster recovery plans.

Help your organization overcome unexpected or challenging events by implementing an effective business continuity plan using options in Microsoft Azure.

Kickstart your career with the IBM Business Analyst Professional Certificate — a comprehensive program designed to equip you with the job-ready skills needed to thrive in a growing field. With an 11% projected growth in management analyst positions (2022–2032, U.S. Labor Department) and average U.S. salaries for Business Analysts as $85,452 and $84,998 for women and men respectively (IIBA), this program sets you up for success. A Business Analyst bridges stakeholders and project teams, translating needs into actionable solutions, identifying requirements, delivering insights, and ensuring goals are met. This program includes self-paced courses, focusing on both foundational and advanced concepts. Gain a thorough understanding of the business analysis process and the role and responsibilities of a Business Analyst. Learn essential skills in process modeling, requirements gathering, and stakeholder engagement. Apply systems analysis tools to real-world scenarios and gain proficiency in data analysis and visualization using Excel and Cognos. The program aligns with the Business Analysis Body of Knowledge (BABOK) to prepare you for completing the Entry Certificate in Business Analysis (ECBA).

Learners who complete this program will receive a 50% discount voucher to take the PL-900 Certification Exam. Business analysis is a field that is becoming increasingly important in many different industries. As organizations become more data-driven, the need for skilled analysts who can help them make sense of this data is growing. Jobs related to Business Analysis are projected to increase by 14% from 2018 to 2028. That is 9% higher than the average growth rate for all occupations.1 The role of a business analyst is crucial in guiding organizations through data-driven decision-making. They analyze, interpret, and document business processes and data, providing insights to shape strategic decisions. This Microsoft Professional Certificate prepares you for an entry-level role in this dynamic field, offering a unique blend of technical and strategic skills vital in today's market. As industry leaders in technology and business solutions, Microsoft offers unparalleled training in business analysis. The curriculum combines videos, assessments, and hands-on activities, offering a practical understanding of these concepts in a business context. When you graduate, you’ll have tangible examples to talk about in job interviews and you’ll also be prepared to take the Microsoft PL-900 Certification Exam. 1 Iacolino, T. (2023, March 21). Exploring the Top Industries Embracing Business Analysis Professionals. IIBA

Kickstart your career with the IBM Business Analyst Professional Certificate — a comprehensive program designed to equip you with the job-ready skills needed to thrive in a growing field. With an 11% projected growth in management analyst positions (2022–2032, U.S. Labor Department) and average U.S. salaries for Business Analysts as $85,452 and $84,998 for women and men respectively (IIBA), this program sets you up for success. A Business Analyst bridges stakeholders and project teams, translating needs into actionable solutions, identifying requirements, delivering insights, and ensuring goals are met. This program includes self-paced courses, focusing on both foundational and advanced concepts. Gain a thorough understanding of the business analysis process and the role and responsibilities of a Business Analyst. Learn essential skills in process modeling, requirements gathering, and stakeholder engagement. Apply systems analysis tools to real-world scenarios and gain proficiency in data analysis and visualization using Excel and Cognos. The program aligns with the Business Analysis Body of Knowledge (BABOK) to prepare you for completing the Entry Certificate in Business Analysis (ECBA).

ArcGIS Business Analyst helps you make smarter market planning, site selection, and customer segmentation decisions by combining demographic, lifestyle, behavioral, and spending data, maps and reports with location-driven analytics. You can identify the under-performing markets, pinpoint the right growth sites, find where your target customers live, and share the market research across your organization. Part of the ArcGIS platform, Business Analyst comes with spatial analysis tools including drive-time, consumer profiling, trade area cannibalization, and sales forecasting and global data that covers over 90% of world’s population in 135+countries with 15,000+ variables on market data. Add your own location and customer data. Generate your market research with beautiful site maps and 40+ pre-formatted reports. Discover more about ArcGIS Business Analyst: https://www.esri.com/BA Follow ArcGIS Business Analyst in these places for updates:

Launch your career as a Business Analyst! This in-demand role combines business acumen, technical skills, and analytical thinking to optimize processes and drive success. Gain the knowledge and expertise needed to thrive in this dynamic field with the SAP Business Analyst Professional Certificate program. This program opens doors to a world of opportunities for those seeking to make a real difference in the business world. SAP Business Analysts are the critical link between business stakeholders and technical teams, ensuring that SAP solutions are implemented effectively and deliver the desired outcomes. This role offers the chance to work on diverse projects, solve complex challenges, and shape the future of businesses. The SAP Business Analyst Professional Certificate will equip you with the essential skills and knowledge to excel in this in-demand role. Whether you're an aspiring business analyst or a professional seeking to expand your skillset, this comprehensive program will provide a deep understanding of business analysis methodologies, SAP tools, and industry best practices. If you're ready to embark on an exciting and rewarding career path, join us in the SAP Business Analyst Professional Certificate program. Let's transform businesses together!

Developing effective business strategies to overcome the foreseen business challenges What you'll learn: Business continuity and disaster recoveryRisk mitigating team and their role in business continuity managementProtection from system risksAvoiding three traps that can destroy family own businessHow typical business continuity worksintellectual property rights and their protection and defense by businessChallenges facing digital securityWhy companies living quarter to quarter is both a good as well as a bad ideaWhy business must embrace sustainabilityBusiness continuity planning for a world descending into chaos Business continuity management denotes the recovery of business or the service from an outage or disruption. The rapidity with which the service is restored depends on how well the business continuity was planned for manage during the downtime and subsequent recovery. Business continuity management is not just about having systems in place for backups and to fall back on. There needs to be a mindset change in the employees who operate these systems and hence what is needed is the ability to switch to the backup system or the offshore site resume operations within time. For this to happen the work force must be adequately trained to react swiftly in case of emergencies and load the backup system or rush to the offsite to ensure uninterrupted service. These abilities call for agility and speed in the workforce and this can be achieved only through mock drills and procedures that stimulate the actual disasters.Managing business operations in current times is a big challenge. Apart from having to keep looking at the bottom lines and market shares, the management have another major are to be concerned about which is a continually keep assessing the risk to the business from all quarters and build disaster recovering plan in place.

Help your organization overcome unexpected or challenging events by implementing an effective business continuity plan using options in Microsoft Azure.

Updated in May 2025. This course now features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Learn how to protect your organization against unexpected disruptions with Business Continuity and Disaster Recovery. This comprehensive course equips you with the skills to create, implement, and evaluate robust continuity plans to safeguard your operations. From understanding the fundamentals to designing actionable strategies, this course ensures you are well-prepared for any challenge. The journey begins with an in-depth look at the principles of business continuity and disaster recovery, providing a clear overview of who, what, when, where, and why these practices are essential. You’ll explore key concepts like Business Impact Analysis (BIA), risk assessments, and core terminologies such as Recovery Point Objectives and Recovery Time Objectives. Next, dive into the step-by-step process of creating, modifying, and implementing a Business Continuity Plan (BCP). The course explores essential components like roles, responsibilities, communication strategies, and cloud-based considerations. You'll also learn how to define Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) for better evaluation of recovery processes. This course is designed for IT professionals, business managers, and individuals tasked with risk mitigation in their organizations. With no prior experience required, it’s ideal for beginners or those looking to enhance their knowledge in business continuity and IT disaster recovery planning.

Organizations these days sit on a massive pile of data and it becomes quite critical to onboard the data at a central repo and analyze it further to generate rapid insights to enable intelligent decision-making mechanisms. In this course, ThoughtSpot for Business Analyst, you’ll learn to harness the power of the ThoughtSpot feature to generate state-of-the-art visualizations, real-time insights, and correlationships. First, you’ll explore different types of data sources that ThoughtSpot supports. Next, you’ll discover its visualization feature called Pinboard. Finally, you’ll learn how to use its predictive modeling features such as SpotIQ and SearchIQ. When you’re finished with this course, you’ll have the skills and knowledge of ThoughtSpot for business analyst needed for enabling descriptive, predictive, and prescriptive analytics.

This program is for those who want to enhance their predictive and statistical modeling skills to drive data-informed business outcomes. If modeling data for business outcomes is relevant in your job role or industry, this certificate is a valuable indication of your proficiency.

In this learning path, you can learn all the skills to gather, document, and analyze business needs and requirements and become a successful business analyst.Develop basic business analyst skills required for this role.Demonstrate technical skills to execute effectively.Build leadership and communication skills to excel and advance.

CFI’s Business Intelligence Analyst (BIA) Specialization prepares you to discover the world of business intelligence through task-based learning with industry-leading, data analysis tools. Learn to visualize data with charts and graphs to create interactive and informative dashboards, and increase your productivity with the skills and knowledge to automate and streamline data transformation and analysis.

Whether you are just starting out or looking for a career change, the Tableau Business Intelligence Analytics Professional Certificate will prepare you for entry-level roles that require fundamental Tableau skills, such as business intelligence analyst roles. If you are detail-oriented and have an interest in looking for trends in data, this program is for you. Through hands-on, real-world scenarios, you learn how to use the Tableau platform to evaluate data to generate and present actionable business insights. Upon completion, you will be prepared to take the Tableau Desktop Specialist Exam. With this certification, you will be qualified to apply for a position in the business intelligence analyst field. In this program, you’ll: Craft problem statements, business requirement documents, and visual models. Connect with various data sources and preprocess data in Tableau for enhanced quality and analysis. Learn to utilize the benefits of Tableau’s analytics features for efficient reporting. Learn to create advanced and spatial analytics data visualizations by integrating motion and multi-layer elements to effectively communicate insights to stakeholders. Employ data storytelling principles and design techniques to craft compelling presentations that empower you to extract meaningful insights. This program was developed by Tableau experts, designed to prepare you for a career in Business Intelligence Analytics and help you learn the most relevant skills.

This course will teach you the skills, tools, and techniques to advance your capabilities to bridge the gap between the business and technology. Today's business and technology worlds rely heavily on the expertise of the Technical Business Analyst. In this course, ‘The Technical Business Analyst,’ you will gain the skills, approaches, and techniques to advance your essential technical business analysis capabilities. First, you will learn the definition of the technical business analyst and compare the role with other business analyst roles to ensure you know what makes the Technical BA unique and distinctive; and what skills, technical and soft skills are expected of you in performing this role. Also, you will learn how to leverage the technical BA in how to work with IT and the business to help bridge organizational gaps and improve business efficiency. Next, you will explore tools of the trade, or what I am calling the magnificent 7 skills areas, you should seek to master. These key skill areas will not only improve the way you work but will improve the way you think. Finally, you will discover how the Technical BA role is squarely and boldly positioned to support and participate in the agile and scrum world. When you’re finished with this course, you’ll have a foundational knowledge of how to improve, execute, and deliver on the expectations of a technical business analyst and that will help you as you move forward to expanding your career opportunities.

Prerequisites for this IT Disaster Recovery Training Students should be familiar with common IT and cybersecurity terminology. Course Goals By the end of this course, students should be able to: Explain the parts of a BCP Explain the parts of a DRP Create a BCP and DRP In this course, students will not only learn about the five layers of risk and how to effectively perform a risk assessment, but they will also have the hands-on opportunity to create their own Business Continuity and Disaster Recovery Plans. What are Business Continuity and Disaster Recovery Plans? Business continuity planning is the process that is used to create a system of prevention and restoration from potential threats to an organization. The plan that is created is known as a Business Continuity Plan (BCP). It ensures that an organization’s assets and personnel are protected and that they are able to function quickly if there is ever a disaster. This type of plan is established in advance and it typically requires input from key personnel and stakeholders. A Disaster Recovery Plan (DRP) is a document that outlines how an organization can resume operations quickly in the event of an unplanned incident. The DRP is a key part of the BCP that is geared toward aspects of operations that rely on a functioning IT infrastructure. The goal of a DRP is to provide organizations with processes that will help resolve data loss and recover functionality of systems so work can resume (even if it’s at a decreased level) after the incident. What is Involved in this Disaster Recovery Training? In this Business Continuity and Disaster Recovery training course, students will learn the five layers of risk and the important aspects to consider when performing a risk assessment. They will also become familiar with the process of developing a BCP and DRP, including what the plans need to include, what a business impact analysis is and why you need it, and some of the key factors that cause some BCPs to fail. Students will have the opportunity to review an existing BCP and DRP, and then create their own in the self-guided lab portion of the course. Upon completion of this course, student will be able to: Explain the various sections of a BCP Explain the various sections of a DRP Create their own BCP and DRP This disaster recovery course will benefit anyone who is involved in organizational business continuity planning. This includes those professionals who are responsible for information and communication technology, line and project management, service delivery, facilities, finance, and human resources. While there are no prerequisites for this course, students will benefit from having familiarity with cybersecurity and IT terminology. The BCP and DRP training has a total of 3 hours and 19 minutes clock time, for which students will earn 4 CEU/CPE and a Certificate of Completion. Why Are Business Continuity and Disaster Recovery Planning Important? In today’s world, companies face an unprecedented number of exposures to disasters that vary in degree from fairly minor to catastrophic. Because there are natural disasters like hurricanes and earthquakes, as well as an increasing reliance on technology networks and infrastructure, companies are most certainly susceptible to a wide range of risks. Managing these risks with business continuity and disaster recovery planning is critical to the survival of any business when unplanned incidents occur. BCPs and DRPs are vitally important because they are designed to help a business continue its operations in the event of a major disaster. Whether it’s a fire, severe weather, or a cyberattack that is threatening your organization, critical information and assets could potentially be lost, or significant downtime may be experienced – and that will cost the company financially. Having a business continuity and disaster recovery strategy will help minimize those losses and get the company back up and operating faster. Being able to bring this information back to your organization is invaluable. Even if your company already has these plans in place, learning more about business continuity and disaster recovery planning may help you fill in any gaps within your current plans, or bring new strategies to your stakeholders. If you are interested in learning more and business continuity and disaster recovery planning, this intermediate level course is ideal. Starting from the basics of what these plans are, then moving on to reviewing existing plans, and ultimately, creating your own plans, make this a valuable, hands-on training course that will benefit you and your organization. Cybrary’s IT disaster recovery training is taught by an industry expert, so you always know that you are getting the most important and relevant information in our online courses. You can work through this and other Cybrary courses at your own pace and convenience. Sign up for this course by clicking the Register button at the top of the screen.

Crisis Management | Business Continuity | Emergency Management | Crisis Communication | Crisis Management Plan What you'll learn: Master the art of identifying and assessing various types of risks to ensure your organization’s preparedness.Develop and implement a robust crisis management plan tailored to safeguard your business operations.Learn to build and effectively manage a crisis response team with clearly defined roles and responsibilities.Gain expertise in strategic communication during crises to maintain trust and control the narrative, both internally and externally.Acquire practical skills for managing resources efficiently during a crisis to ensure operational continuity.Navigate post-crisis recovery and return to business as usual with proven strategies and best practices.Transform every crisis into a learning opportunity, enhancing future responses and organizational resilience.Stay ahead in your field with the latest crisis management techniques and continuous improvement strategies. Welcome to our Comprehensive Crisis Management Masterclass, a meticulously designed course that arms you with the essential skills and knowledge needed to effectively manage and respond to crises in any professional setting. Whether you’re a seasoned executive, a risk management professional, or a newcomer to the field of crisis management, this course offers valuable insights and practical strategies to enhance your ability to navigate the unpredictable waters of organizational crises. Why Take This Course? In today’s fast-paced and often unpredictable business environment, crises are an inevitability. From natural disasters to cybersecurity breaches, the ability to manage these situations effectively can be the difference between organizational resilience and operational catastrophe. This course provides comprehensive training in identifying risks, preparing responses, and leading recovery efforts. By mastering these skills, you not only safeguard your organization’s assets and reputation but also contribute to a culture of preparedness and proactive management. What Will You Learn? Module 1: Introduction to Crisis Management• Understand the fundamentals of crisis management.• Learn about the phases of a crisis and the importance of a proactive approach. Module 2: Identifying and Assessing Risks• Dive into techniques for identifying potential crises specific to your industry.• Assess and prioritize risks using state-of-the-art methodologies. Module 3: Planning and Preparation• Develop a robust crisis management plan tailored to the unique needs of your organization.• Build and train a crisis management team with clear roles and responsibilities. Module 4: Effective Communication• Master internal and external communication strategies to manage information flow during crises.• Enhance your communication skills to maintain stakeholder trust and manage public perception. Module 5: Response and Operations• Implement your crisis management plan effectively under real-world conditions.• Manage resources and logistics to ensure operational continuity during a crisis. Module 6: Recovery and Post-Crisis Analysis• Learn strategies for recovery and returning to normal operations.• Use tools like After-Action Reports (AAR) and Root Cause Analysis to draw lessons and improve future responses. Module 7: Testing and Maintaining the Plan• Regularly test and update your crisis management plan to adapt to new challenges and ensure effectiveness. Module 8: Conclusion and Certification• Recap the course and prepare for the final assessment to earn your certification in crisis management. Why This Is a Great Course This course stands out because it combines theoretical knowledge with practical applications, providing a dynamic learning environment that prepares you for real-world situations. It covers a wide range of topics, from risk assessment to recovery and beyond, ensuring a holistic understanding of all aspects of crisis management. Additionally, the course is led by an experienced entrepreneur and crisis management professional who brings real-life examples and expert insights into the classroom. With interactive lessons, engaging discussions, and practical exercises, you’re not just learning passively; you’re actively developing the skills that can make a significant impact in your professional life. Importance for Students For professionals in any field, the ability to communicate effectively during a crisis is invaluable. This course enhances your communication and conversation skills in high-pressure situations, ensuring you can lead and make decisions with clarity and authority. As a student of this course, you will:• Gain confidence in your ability to handle unexpected challenges.• Enhance your value to current or prospective employers by demonstrating crisis management expertise.• Join a community of professionals who share your commitment to excellence in crisis preparedness and response. Enrolling in this course will not only broaden your skill set in crisis management, risk assessment, and crisis communication but will also enhance your leadership and decision-making capabilities. If you’re looking to advance your career, safeguard your organization, and stand out as a capable and knowledgeable professional, this crisis management course is an essential step on your path to success. Enroll Now Join us today in the Comprehensive Crisis Management Masterclass and arm yourself with the knowledge and skills to lead with confidence in any crisis. Whether you aim to enhance your professional qualifications, contribute to your organization’s resilience, or simply expand your understanding of effective crisis management, this course is your gateway to achieving those goals. Enroll now and take the first step towards becoming a leader in crisis management.

Describe high availability and disaster recovery strategiesAfter completing this module, you will be able to: Define recovery time objective and recovery point objective Explore the available high availability and disaster recovery options for both IaaS and PaaS Devise an appropriate high availability and disaster recovery strategy You learn how to select appropriate backup solutions for Azure workloads. You also learn how to select appropriate disaster recovery options for these workloads. In this module, you learn how to: Design for backup and recovery. Design for Azure Backup. Design for Azure blob backup and recovery. Design for Azure Files backup and recovery. Design for Azure virtual machine backup and recovery. Design for Azure SQL backup and recovery. Design for Azure Site Recovery.

How to Implement a Practical Business Continuity & Crisis Management Program in Business! What you'll learn: The course aim is to teach the practical elements of planning and executing a business continuity and crisis management Plan.The Student will learn the basics of risk, business continuity and crisis management.The Student will understand the value of having a BC Plan in the context of a business operation.The Student will learn about the risk that obstacles to business continuity can present to an organization.The Student will learn how to put an effective business continuity plan together.The Student will learn how to communicate effectively in a crisis.The Student will learn how to implement a program of Business Continuity in a modern organization, just as it is done in large organizations.The Student will be supplied with a template for their plan.The Student will be supplied with a full range of over 30 tools, templates and resources to assist with all aspects of Business Continuity Planning. This course gives you all the tools, templates, resources and knowledge you need to implement a practical business continuity and crisis management plan.A certificate of completion will be awarded by Peter Coughlan & Associates Limited on completing all modules.The course enables you to:1. Spot the real risks to your business2. Ensure you have measures in place to deal with those risks3. Ensure you bounce back faster when disruption happens4. Deal effectively with crisis situations, giving you the edge over those who are not prepared5. Give your business the best chance of survival in the face of disruptive events6. Upskill a Team Member to run a Business Continuity Planning program in your business and give the the tools to deliver that program!