Courses

This engaging course includes lessons to prepare you for the Certified Case Manager (CCM) exam. The chapters are based on all five knowledge domains in the CCM exam, and the end-of-chapter tests can help gauge your readiness for the exam.

This course should take approximately 45 minutes to complete and covers:An introduction to Data Subject RightsThe Data Subject Rights request processTools in the DSR process including the Case Manager Tool (CMT).

Learn how to manage your manager. In this course, adapted from the podcast How to Be Awesome at Your Job, Mary Abbajay explains how to build a good relationship with your boss.

Learn how to create and manage apps with SCCM and prepare for Microsoft certification exam 70-703. See how to deploy apps using PowerShell scripts, and deploy App-V virtual apps.

Great leadership doesn't happen by chance—it happens by design. This course helps you create and evolve a personalized leadership checklist that keeps you focused on what matters most. You'll learn the core components of an effective checklist, from daily practices to strategic responsibilities, and how to structure them for clarity and action. Through practical tools, case examples, and hands-on activities, you'll build a Version 1 of your leadership checklist, test it against real challenges, and refine it as your role evolves.

Looking for a consistent and reliable way to install Windows applications? Learn about the Chocolatey package manager.

As data demands grow and the need for real-time analytics intensifies, traditional on-premises SQL Server setups can struggle, leading to performance issues, security risks, and escalating maintenance costs. Choosing the right database solution in the cloud becomes critical to sustaining your company's growth and innovation. In this course, The Case for Azure SQL Managed Instance, you’ll learn to analyze and select the best relational database options in Azure, with a focus on identifying the key use cases that make Azure SQL Managed Instance the ideal choice. First, you’ll explore how to assess various database solutions within Azure, understanding the specific scenarios that drive the decision toward Azure SQL Managed Instance. Next, you’ll discover comparisons and contrasts between Azure SQL Managed Instance and Microsoft SQL Server, gaining insights into the similarities and differences that will inform whether a full migration or a hybrid approach is best for your organization. Finally, you’ll learn how to dive into the tools and strategies that make Azure SQL Managed Instance a robust platform for managing and scaling databases in the cloud. When you’re finished with this course, you’ll have the skills and knowledge of confidently analyzing, comparing, and understanding Azure SQL Managed Instances needed to ensure that accurate decisions on database infrastructure are optimized for performance, security, and future growth.

This course focuses on understanding why managers are crucial to team success and the positive impact they can have. It covers recognizing both effective and ineffective management behaviors and highlights the unique value managers bring to their teams.

Manage day-to-day human services work with NCCM.Explore how Nonprofit Cloud Case Management helps case managers aid the people they serve.Discover how to use Nonprofit Cloud Case Management for day-to-day human services work.

Learn how to transition from individual contributor to Manager and Leader with confidence! What you'll learn: Welcome to your career in management. But most important…Welcome to leadership. Even for the most gifted individuals, the process of becoming a leader is a rigorous and many times an exhausting journey. The rewards, however, can be enormous. I surveyed a group of managers across many disciplines and asked the question, “As a new manager, what do you wish you learned early in your career?” What follows in this course, is a result of the responses, as well as my personal experience coaching and mentoring new managers. I will open this course by asking you to be patient with yourself. You do not develop leadership skills overnight. It takes practice, it takes trying new things, it takes making mistakes. Yes, sometimes you will fail. That is ok. It is ok to acknowledge when something doesn’t work, it is ok to celebrate and build on your successes. I have broken this course into individual modules. These are small bite sized modules that you can view either one after the other, or one at a time as you drink your morning coffee. Feel free to jump around and view the modules that are of the most importance to you. Take what works, challenge what doesn’t, try new things. I’m excited to join you in this journey. It’s time to think about success. Let’s Get Started. Welcome to your career in management. But most important…Welcome to leadership. Why did you make this big move? To grow personally and professionally? To make a difference? To lead others to realize their success? All of the above?All this, and more! Even for the most gifted individuals, the process of becoming a leader is a rigorous and many times an exhausting journey. The rewards, however, can be enormous. I surveyed a group of managers across many disciplines and asked the question, “As a new manager, what do you wish you learned early in your career?” What follows in this course, is a result of the responses, as well as my personal experience coaching and mentoring new managers. I will begin by asking you to be patient with yourself. You do not develop leadership skills overnight. It takes practice, it takes trying new things, it takes making mistakes. Yes, sometimes you will fail. That is ok. It is ok to acknowledge when something doesn’t work, it is ok to celebrate and build on your successes. I have broken this course into individual modules. These are small bite sized modules that you can view either one after the other, or one at a time as you drink your morning coffee. Feel free to jump around and view the modules that are of the most importance to you. Take what works, challenge what doesn’t, try new things.The Chapters include:Introduction to ManagementDeveloping Your Leadership StyleLeadership ResponsibilitiesLeadership CommunicationTeam DevelopmentYour Growth and DevelopmentManagers Toolkit I’m excited to join you in this journey. It’s time to think about success. Let’s Get Started.

Learn the skills you need as a middle manager, including how to build strong hybrid teams, onboard new employees, conduct performance reviews and give feedback, develop OKRs to drive business alignment, trust your teams to do their best work, build visibility online as a remote leader, and communicate across cultures virtually. After completing this learning path, advance your skills with Manage Remote and Hybrid Teams as a Senior Manager.Build strong hybrid/remote teams.Onboard new employees effectively.Create OKRs that drive alignment, autonomy, and accountability.Communicate across cultures virtually.

Discover what it means to lead at a distance. As a new manager, learn how to run effective virtual and hybrid meetings, build a virtual team culture, communicate across cultures, whether working virtually or in person, and drive engagement, productivity, and growth. After completing this learning path, advance your skills with Manage Remote and Hybrid Teams as a Middle Manager.Discover what it means to lead at a distance.Drive engagement, productivity, and growth remotely.Run effective virtual and hybrid meetings.Communicate across cultures virtually.

As a senior manager, you're leading distributed teams remotely, in an office setting or both. In this learning path, you’ll learn how to plan for and embrace this new reality, including how to run collaborative hybrid teams, communicate across cultures and create great employee experiences, coach your people, and drive results and resolve conflict.Plan for the work-from-anywhere organization.Build a high-performance work culture.Communicate across cultures virtually.Drive results and resolve conflict.

Watch a recorded Grand Rounds lecture from Johns Hopkins Psychiatry and Behavioral Sciences where Dr. Ken Stoller presents an in-depth examination of managed care psychiatry practices and implementation at one of the world's leading medical institutions. Explore the intersection of psychiatric care delivery and healthcare management systems through this 48-minute presentation delivered on November 18, 2024. While CME credits are no longer available, gain valuable insights into how a major academic medical center approaches managed care in psychiatric services. Learn about the strategies, challenges, and solutions developed at Johns Hopkins for delivering high-quality mental health care within a managed care framework.

Business Case Specialist Masterclass | Create Compelling Business Cases | Complete Business Case Guide for Beginners What you'll learn: How to write an effective and compelling Business Case?Download Business Case Template & Learn How to Update the different components of the Business Case in this TemplateHow to document a detailed Executive Summary?How to define the Project Problem and Identify Possible SolutionsHow to calculate Projected Financials such as Present Value (PV), Net Present Value (NPV), Internal Rate of Return (IRR)How to determine financial terms such as Payback Period, Cost-Benefit Analysis, & Opportunity CostHow to identify and engage Project Stakeholders?How to write Project Risks, Assumptions, Constraints, and Resource Requirements?Understand the Do's and Don'ts of Writing Compelling Business Cases BUSINESS CASESPECIALIST CERTIFICATION | Earn Accredited Business Case Specialist Certification | 4 official PDUs | CPDs | CEUsNOTE: Students who complete this Business Case Specialist Certification course are offered the opportunity to apply for an optional Business Case Specialist Certification Exam, free of charge. Passing this certification exam enables you to earn the officially accredited Business Case Specialist Certification. This external exam, which is both optional and free (for the first two attempts), takes place off the Udemy platform. It requires registration (name, email, and your Udemy certificate) and is administered by AIGPE™ (Advanced Innovation Group Pro Excellence), a global Lean Six Sigma Credentialing Organization serving professionals in 193+ countries across various industries.INDUSTRY RECOGNIZED ACCREDITED BUSINESSCASE SPECIALIST CERTIFICATION:Authorized Training Partner - PMI®:AIGPE™ is the Official Authorized Training Partner (ATP) of the globally recognized Project Management Institute (PMI®) (Provider No. 5573). The PMI® Authorized Training Partner seal is a registered mark of the Project Management Institute, Inc.CPDAccredited Training &Certification: This Business Case Specialist Training Program and the Business Case Specialist Certification you receive is accredited by the globally renowned CPD Certification Service (Provider No: 14627, Certificate No: 40177). Recognized as a "Provider of Choice" by SHRM:AIGPE™ is also recognized as a "Provider of Choice" (Recertification Partner) of the world's largest society for Human Resources called the Society for Human Resource Management (SHRM). Earn PDUs/PDCs/CPDs/CEUs:Due to the above accreditations and associations, after completing this course and passing the certification exam, you receive a globally recognized certification in which 4.0 official PDUs/PDCs/CPDs/CEUs are granted (at no extra cost). Are you looking to draft a compelling business case? If so, you have come to the right place.The Business Case Specialist Masterclass provides you a practical perspective on documenting compelling business cases. This is one of the best Business Case Specialization Programs available online. This Business Case program not only helps you understand how to write compelling Business Cases but also helps you go through a Business Case Real-Life Anecdote that is an actual case study that evolves in a step-by-step manner. The structure of this Business Case Specialist program allows you to quickly understand how to apply your knowledge and skills in your work environment. This, in turn, helps you get the desired visibility in your organization resulting in career growth and a positive impact on your salary. The Business Case Specialist program provides you the proficiency in 15+ tools, techniques, templates, and financial calculations (combined). This course is a package that includes a downloadable Business Case template to write practical business cases and a step-by-step guide to complete writing the template. This Business Case Specialist course not only adds the Business Case Specialist qualification to your skill set but also provides you an opportunity to enhance your resume helping you stand out in this competitive world.Two Types of Business CasesThere are mainly two types of Business Cases - external and internal. External Business Cases involve pitching an idea to investors, funders, or external parties to invite them to invest in your organization. Internal Business Cases are those where you work on improving business processes, business metrics, and key performance indicators and pitch the improvement idea to the senior management and internal stakeholders. This course trains you to craft compelling Internal Business Cases.By choosing this Business Case Specialist Training Program, you are enrolling in the most in-depth, beginner to intermediate-level Business Case Specialization.This Course is Industry IndependentLearning how to create compelling Business Cases can help impact your career positively. The ability to add this knowledge of crafting Business Cases to your resume proves your commitment to improving your business acumen and business case writing skills. Accepted globally, the principles of writing compelling Business Cases find applications in countless manufacturing, service, and all industries worldwide.What's included in this Business Case Specialist Masterclass Training Course?What is a Business Case?Understanding the BusinessIdentify Stakeholders and Engage ThemDefine the ProblemIdentify Root Causes and Possible SolutionsDocument Project Assumptions and ConstraintsIdentify Project RisksDetermine Project Resource RequirementsArticulate Project High-Level TimelinesDocument Project Benefits and Financial ProjectionsCalculate Present Value (PV)using ExcelCalculate Net Present Value (NPV)using ExcelCalculate Internal Rate of Return (IRR)using ExcelUnderstand Financial Concepts such as Payback Period, Cost-Benefit Analysis (CBA)and Opportunity CostIdentify Key MetricsWrite a compelling Executive SummaryWhat would you get after taking this course:Business Case SpecialistMasterclass?Master 10+ Tools, Techniques, Templates, and Financial Calculations (combined)Become a pro at drafting compelling business casesUnderstand how to document a business case by reviewing a real-life anecdotePitch any business problem to the senior management using the most effective and compelling techniqueslearn the techniques to understand an end-to-end business process at a holistic levelmaster the art of identifying and managing project stakeholdersDefine the project problem like a proLearn root-cause analysis techniquesDocument Project Risks, Assumptions, and ConstraintsIdentify Resource Requirements and High-Level Project TimelinesBuild Project FinancialsGet access to 4+ hours of video content and 100+ Downloadable ResourcesThis Business Case Specialist Training program is suitable for:Beginners in Project ManagementPracticing Project ManagersProfessionals looking to apply for PMP® Certification ExamProcess Consultants and FreelancersThis is an industry-independent course. This course is mainly for beginners. It is not for professionals with advanced knowledge in writing Business Cases.This course is designed and produced by industry practitioners in Project Management who have trained and certified thousands of professionals for several Project Management, Six Sigma Certifications, Lean Specializations, and Data Analytics expertise.This Business Case Specialist course is comprehensive yet straightforward and designed to help you learn Business Case writing tools and techniques using real-life anecdote and many activities.This Business Case Specialist Course assumes you have no prior project management background. However, it does assume that you have a basic knowledge of excel. With over 4+ hours of on-demand video, over 100 lectures, over 100 supplemental resources, and 10+ activities, this comprehensive tutorial covers everything you'll ever need to become a Business Case Specialist.Whether you want to:Get an in-demand Business Case SpecializationBe an excellent project manager with exceptional business case writing skillsGo freelance and work from home, setting your schedule and ratesSharpen your project management skills in writing compelling Business Casesthis complete Business Case Specialist Course is exactly what you need and more.What makes this course a Bestseller?Like you, thousands of others were frustrated and fed up with fragmented online know-it-all tutorials which assumed you could understand the complex jargon involved in Business Case documentation and left you without having you practice what you have learned.Like you, they were tired of low-quality lessons, poorly explained topics, and all-around confusing info presented in the wrong way. That's why so many find success in this Business Case Specialist Masterclass. It's designed with simplicity and seamless progression in mind though its high-definition, comprehensive tutorials. The course is very well structure:The course duration is 4+ hoursYou become an expert in 10+Business Case writing tools, techniques, templates, and financial calculations (combined)These are covered in 15 sections and 90+ lecturesEach section is dedicated to a specific Business Case conceptEach lecture covers bite-sized information; easy to grasp and applyEach lecture consists of a video screencastEach section is well-rounded with:A section objective discussed at the beginningThen the concept is discussed at lengthThen real-life anecdote is discussed to review the concepts learned from a practical perspectiveThis is followed by an exciting quizEach section ends with an apt summaryNumerical activities are supplemented with life process dataThere are multiple downloadable ready-to-use templatesThere are over 90 supplemental downloadable resources that are comprehensive and pertinently cover everything you'll need to become a Business Case SpecialistThere is a high focus on the Real-Life Anecdote to prepare you well to succeed in any Project Management related role (for documenting Business Cases)The market is never short of jobs in the field of Project Management and Process Excellence functions. There are ample jobs. They only need skilled individuals. They are ready to hire individuals with hands-on knowledge and those who outshine the interview process.Ready to get started on the part to writing compelling Business Cases?So why wait?Enroll today and Become a Master at drafting a compelling Business Case and Start Streamlining Your Business Process with a mark of excellence!!!

This course is focused on the challenge of taking charge and effectively making the transition from peer to manager while sustaining your own health, well-being and happiness. You will be introduced to tools that promote building trust, managing your time, delegating work and “keeping score” of how you and your team are doing.

In this free course, The caring manager inhealth and social care, particular attention will be paid to stress andchange, the relationship between stress and organisational change, and the ways inwhich management can lead with a caring face in the context of ongoingorganisational change in health and social care.This OpenLearn course is an adapted extract from the Open University course K318 Leading, managing, caring.

Explore the critical transition from engineering manager to manager of managers in this 23-minute conference talk that addresses the surprising lack of guidance available for this pivotal career step. Learn from practical insights gained during a year-long journey of scaling from managing one engineering team to overseeing five teams. Discover the key similarities and differences between managing individual contributors and managing other managers, while identifying which existing strengths to leverage and where new skills need development. Examine the biggest challenges faced during this transition alongside debunking common misconceptions about the role. Gain practical tips and templates for navigating information flow within organizations, influencing decisions effectively, and understanding the evolving nature of problems and their resolution at this leadership level. Whether considering this career path, currently in transition, or working alongside senior engineering leaders, acquire actionable strategies to make this professional evolution both smooth and successful while building confidence that complex leadership challenges are indeed "figurable."

Explore Azure Monitor System Center Operations Manager (SCOM) Managed Instance in this 21-minute video tutorial. Learn about the differences between DIY SCOM and SCOM MI, customer responsibilities, Microsoft-managed aspects, connectivity options, management tooling, and supported agents. Discover supported management packs, resiliency and scaling features, enhanced agent log capture, and updating processes. Gain insights into pricing models and migration strategies from existing SCOM deployments. Dive into key topics such as connectivity, management tools, and the benefits of Microsoft-managed infrastructure to understand how SCOM MI can streamline your monitoring responsibilities while maintaining familiar SCOM functionality.

Welcome to CompTIA Advanced Security Practitioner CAS-004 training. This course provides the knowledge needed to architect, engineer, integrate, and implement security solutions. You will be able to do so within complex environments and in accordance with enterprise policy framework using a vendor-neutral format. It also enables you to support a resilient enterprise while accounting for the impact of governance, risk, and compliance requirements. The knowledge you will gain includes risk and vulnerability management, organizational policies and training, applied cryptography, system security, network security, identity management, incident response, and emerging technologies. This course maps to the CompTIA CASP certification exam. Objective coverage is marked throughout the course. Students will benefit most from this course if you intend to take the CompTIA Advanced Security Practitioner CAS-004 exam. Skills measured 1.0 Security Architecture 29% 2.0 Security Operations 30% 3.0 Security Engineering and Cryptography 26% 4.0 Governance Risk and Compliance 15% Total 100% Note: This exam measures your ability to accomplish the technical tasks listed above. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. About the Online CompTIA CASP Certification Training For IT professionals looking to enhance their security skills in areas such as enterprise security, risk management, integrating computing and research and analysis, CASP training is ideal. The CASP certification validates one's knowledge of advanced security concepts and proves that an individual is capable of the critical thinking necessary to develop effective solutions. In our online training course, you'll learn how to integrate advanced authentication, how to manage risk in the enterprise, how to conduct vulnerability assessments and how to analyze network security concepts and components. Our content covers all exam objectives in-depth, so that when it's time to take the exam, you'll easily prove your competence of advanced security topics without breaking a sweat. Consume our training all at once, or week-by-week...choose how you want to learn! This is a self-paced online class, so you can choose your learning style. If you want to enhance your IT resume with a new skill set, consider this course. It's accepted by the US Department of Defense, HP and Dell security personnel because it showcases the ability to conceptualize, design and engineer secure solutions across complex enterprise environments skills that are in high demand! About the CompTIA CASP Certification Exam In order to earn the official CASP certification, you must take one exam. Test-takers must earn a "pass" score (not scaled) on the 90 maximum-question exam. The exam runs for approximately 165 minutes. Certifications are valid for three years. Reestablishing your certification status requires certain guidelines be met. For more information on maintaining the CompTIA CASP certification, visit CompTIA's website. What Is CompTIA CASP? The CompTIA Security Practitioner certification was launched in 2011 with the intention of being a master-level qualification for IT professionals. It is a vendor-neutral certification that confirms individuals who possess the certification have the technical knowledge, advanced level security skills, and critical thinking skills to recommend and implement cybersecurity solutions. What Does This CompTIA CASP Online Training Cover? In our online CompTIA CASP training course, you will gain all the knowledge necessary to successfully pass the CASP certification exam. You will be able to apply critical thinking to a wide range of information security environments to conceptualize and implement cyber security solutions that become organizational strategies. Additionally, you will possess the skills to: Support IT governance and risk management Design and create security for networks, hosts and software Respond to security incidents Transform related business needs into security requirements. Are There Prerequisites for the CompTIA CASP Training Course? There are no required prerequisites to take our online training course. However, we recommend that you have at least 5 years of experience with enterprise security. People typically pursue CASP+ certification after obtaining CompTIA Security+, but that is not a requirement. It is also suitable for individuals who have the equivalent work experience, and who have a hands-on focus (not just a managerial focus) at an enterprise level organization. Is Getting the CompTIA CASP Certification Worth It? The CompTIA Advanced Security Practitioner certification is a designation that demonstrates the knowledge, skills, and hands-on experience that an IT professional possesses. This greatly increases the employability of the individual, advancement opportunities, and several other benefits, including: Worldwide recognition – All CompTIA certifications have a significant level of credibility within the industry. Further, the CASP certification is globally recognized, which means that the door is open to CASP certified employees worldwide. Job opportunities – Because CompTIA certifications are recognized globally, a CASP certification is accepted in various countries besides the U.S. There are many organizations that look to hire employees who possess the CASP certification, for example, U.S. Army and Navy, Hewlett Packard, Dell, Verizon, Network Solutions, and many others. Better salaries – The average salary for CASP certified professionals was $90,579 in 2016, as reported by Global Knowledge's IT Skills and Salary Report. Meets U.S. Department of Defense requirements – CASP certification I approved by the U.S. Department of Defense (DoD) for some positions. The following DoD roles require employees to be CASP certified: IA Architect and Engineer (Levels I and II), IA Manger (Levels II and III) Who Should Take the CompTIA CASP Training? The target audience for Cybrary's online CompTIA CASP training is: IT professionals who have at least 10 years of IT experience – both administrative and hands-on technical security. IT professionals who are looking to advance into specialist security positions like risk management or analyst, penetration tester, ethical hacker, or security architect. IT professionals who are currently in the following, or similar, roles: information security analyst, cybersecurity risk manager, IT specialist, IS professional, security architect, cybersecurity risk analyst, enterprise security, integrating computing and research and analysis. What is Involved in the CompTIA CASP Certification Exam? To become certified in CompTIA's Advanced Security Practitioner designation, you have to take and pass one exam. The test covers technical knowledge and skills that are required to design, engineer, integrate, and implement security solutions across multifaceted security environments to protect enterprise level organizations from cyber threats. The CASP certification exam consists of a maximum of 90 questions, for which you have 165 minutes to complete. The test is graded on a pass/fail basis. The exam costs $480. Upon successfully passing the exam, your CASP certification will be valid for three years. To renew your certification, there are some guidelines that must be met. If you want more information, you can visit the CompTIA website.