Courses

This training course helps managerial employees and supervisors better understand the importance of communication skills in management and improve their own communication skills. You can assign these professional development lessons to your employees at any time that's convenient.

This course includes5 days of live, project-based training from expertsProprietary workbook includedVerified digital certificate of completionLearn at an accredited institutionCredits: 3.0 CEUsSmall class sizesThe course meets the recommendations outlined in the Office of Personnel Management’s Federal Supervisory Training Framework and its Leadership Competencies. By focusing on OPM’s recommended “soft skills” for supervisors, these skill sets lay a solid foundation for both federal and non-federal supervisors.Target AudienceThis course is designed for new supervisors as well as participants in supervisory development programs. Experienced supervisors who want to update and refresh their leadership competencies will also find this course invaluable.What You'll Learn at a GlanceDescribe the responsibilities of a federal supervisor. Manage the challenges in transitioning to supervision. Balance the three key supervisory accountabilities. Describe the role of the supervisor as a change agent. Foster an environment that inspires and motivates employees. Describe the opportunities and challenges for new supervisors. Recognize the unique perspectives & contributions of a diverse workforce. Meet the supervisory challenge. Manage conflict in a way that encourages collaboration & creativity.Course SyllabusModule 1: Introduction to the CourseLink course topics to OPM's Federal Supervisory Training FrameworkIdentify current supervisory skills and areas for growthDescribe the Primary Responsibility Statement for guiding decisionsModule 2: Transitioning Into SupervisionUnderstand the primary roles of a supervisorLearn about sources of power and how employees respond to powerExplore the Supervisor’s three accountabilities and the Accountability TriangleModule 3: Building Quality Relationships Through Effective CommunicationExamine the link between balancing accountabilities and communicationLearn strategies for communicating effectively with virtual teamsUnderstand the different types of listening skills and their applicationModule 4: Inspiring a Motivated and Committed WorkforceAnalyze motivational theories such as Maslow’s Hierarchy of Needs and Herzberg’s Hygiene-Motivator TheoryUnderstand the relationship between motivation and performanceIdentify employee needs through observation and conversationModule 5: Managing and Resolving ConflictUnderstand the value of conflict and methods for conflict resolutionLearn five styles for handling conflict and the importance of flexibilityModule 6: A Model for Performance ExcellenceExamine the performance management system and its components: planning, monitoring, developing, rating, and rewardingLearn about giving feedback using the Situation-Behavior-Impact modelUnderstand the importance of delegating tasks for skill developmentModule 7: Analyzing and Addressing Performance ProblemsDifferentiate between performance and conduct issuesFollow a structured approach to analyzing and addressing performance problemsModule 8: The Supervisory ChallengeReflect on your supervisory journey and personal responsibility statementSynthesize all course concepts into a personalized supervisory plan

The Highfield Food Safety Level 3 syllabus presented in two hours of video tutorials. Boost your food safety knowledge. What you'll learn: Learn all of the Highfield Level Three food safety syllabus, with a focus on HACCP. Are you a manager or supervisor and want to achieve a level three food safety qualification? Or perhaps you are currently working in catering and want to develop your career? Or are you looking to buy a business or enter the trade for the first time? This course will boost your food safety knowledge.This course begins with a short video highlighting the importance of food safety, the positive impact it can have on your business. The prologue video also highlights the damaging impact poor standards can have on customers.You'll be taken through all aspects of managing food safety, with a particular focus on HACCP (Hazard analysis and critical control points).The knowledge you gain will help improve standards in your place of work. It will give you confidence to engage in discussions with experts such as EHO and safety departments in your organisation.There is an accompanying workbook to the course which you can download to help aid your understanding.You'll begin HACCP with an explanation of prerequisites and a brief study of pest control, cleaning and disinfection and structure.You will then be given brief examples of Flow Diagrams.There follows the largest section of the course; the seven principles of HACCP.The course is structured in a logical sequence to further assist your understanding and the transfer of information to your long term memory.Through the study of HACCP you will also learn about related topics such a cross contamination, spore forming bacteria, and how food poisoning occurs (intoxication and invasiveness).Throughout the course you will be given tips and ideas for completing your own internal audits. I have been a food safety advisor and trainer for over 20 years and the advice is based on my own experiences throughout that time.I also have a diploma in Business Management and the course includes a short video on the key aspects of food safety management; training, motivating and monitoring standards.You'll also be given a quick lesson on food safety law, including a quick explanation of the development of these laws over the century's. The course ends with a 15 minute summary of the entire course. That way, you can refresh your memory at any time without the need to revisit the entire course. Watching the summary at intervals (e.g. after one week, then one month, and then in 6 months) will help transfer the information to your long term memory.I hope you enjoy the course, and as ever, any feedback on how it can be improved would be great.

Change is the norm. You are responsible for your own productivity and that of your staff. Your day-to-day dealings may now include colleagues, your boss, and senior management who all have different interests and viewpoints.This seminar will equip you with proven supervisory techniques that you can put into action immediately. The skills savvy supervisors use to plan, organize, communicate and monitor will become part of your toolkit to effectively manage everyday interactions with greater ease. You will learn to leverage both your hard skills and your people skills to meet your new challenges with increased confidence, respect and power.Who Should AttendNew supervisors with fewer than five years of supervisory experience, and process and production supervisors who want the benefit of basic management skills training.How You Will Benefit Know your role as a supervisorUnderstand diversity and individual differencesRecognize legal responsibilities as a supervisorManage an ethical workplace. Handle difficult conversations.Use effective communication skills of active listening and questioningCreate a motivational environment using feedback and reinforcement to guide and motivate behaviorIncrease performance through coachingUse delegation as a tool to motivate and develop peopleCreate a plan for your own continuing growth and developmentWhat You Will Cover Different Supervisory Styles • Understanding the three supervisory styles • Practicing when and how to use each supervisory styleManaging Up • Understanding and adapting to your manager’s style • Anticipating your manager’s needs and fulfilling them • Developing the best possible relationship with your managerManaging a Diverse Workforce • How diversity affects you, your work unit, your company • Applying inclusivity to your teamLegal and Ethical Responsibilities • Understanding the Equal Employment Opportunity, Americans with Disabilities Act (ADA), hostile environment, and other key laws and legal terms • Knowing your ethical responsibilities and making ethical decisionsCreating a Motivational Environment • Understanding the common workplace motivators and reinforcements • Practicing the rules for reinforcing productive behavior • Developing a strategy for solving a current employee motivational problemCommunication Skills • Demonstrating active listening to show understanding and check content • Asking questions that uncover valuable information and strengthen the relationshipGreat Performance Through Coaching • Demonstrating giving and receiving feedback constructively • Assessing your own strengths and development needs as a coach • Asking questions that increase employees’ self-awareness and accountability • Demonstrating the AMA GUIDE coaching modelManaging Performance Appraisals • Understanding the importance of quarterly performance alignment discussions • Conducting a performance appraisal meeting and keeping records • Coping with employee reactionsDelegation as a Motivational Tool–to Develop and Motivate • What to delegate, to whom to delegate, and how to delegatePlanning for Continuing Growth

Learn how to manage your manager. In this course, adapted from the podcast How to Be Awesome at Your Job, Mary Abbajay explains how to build a good relationship with your boss.

Learn how to create and manage apps with SCCM and prepare for Microsoft certification exam 70-703. See how to deploy apps using PowerShell scripts, and deploy App-V virtual apps.

Explore the concept of Supervisor Protection Keys in this informative 21-minute talk by Ira Weiny from the Linux Foundation. Gain insights into this important security feature and its implementation in Linux systems. Learn about the mechanisms used to protect supervisor memory from unauthorized access and understand how these keys enhance overall system security. Discover the potential applications and benefits of Supervisor Protection Keys in various computing environments.

Reflect on your clinical supervision practice and plan your personal development This online course will focus on identifying your learning needs as a clinical supervisor or practice educator, and provide advice on creating a personal development plan to address them. You’ll reflect critically on your own supervisory practice using appropriate frameworks, learn how to evaluate your own teaching activities, and address feedback you receive from the medical students and trainees that you supervise, or through peer observation The course will also discuss the principles of quality assurance and quality improvement in education, and how these can be applied in your context. This course is suitable for all post-registration doctors and healthcare professionals, especially those holding supervisory responsibility for pre-registration health professional students and postgraduate medical trainees in hospital or community settings. It is one of a series of Clinical Supervision courses developed by a multidisciplinary group of clinical educators from Norwich Medical School. You can also take: Clinical Supervision: Teaching and Facilitating Learning Clinical Supervision: Managing Assessment and Feedback

Great leadership doesn't happen by chance—it happens by design. This course helps you create and evolve a personalized leadership checklist that keeps you focused on what matters most. You'll learn the core components of an effective checklist, from daily practices to strategic responsibilities, and how to structure them for clarity and action. Through practical tools, case examples, and hands-on activities, you'll build a Version 1 of your leadership checklist, test it against real challenges, and refine it as your role evolves.

Workers and supervisors whose Site Safety Training (SST) cards expire in 2023 must complete site safety training refresher courses before they can renew their cards.Refresher training must be taken no more than one year before applying for card renewal.Note: It is not necessary for workers or supervisors to retake full OSHA training courses; the refresher training pathways fully meet the requirements for card renewals.SST Supervisor Refresher Training (16 Hours)8-Hour Fall Prevention and8-Hour Site Safety Manager Refresher / Chapter 33

Looking for a consistent and reliable way to install Windows applications? Learn about the Chocolatey package manager.

Throughout this course, we will discuss the various considerations and processes for leading and supervising an animation team. Software required: . Throughout this course, we will discuss the various considerations and processes for leading and supervising an animation team. These tutorials will discuss the subjects of character continuity, plotting sequences, casting scenes, preparation techniques, group review dynamics, scene review processes, animation feedback methods, and pipeline considerations. By the end of this training, you will have many great techniques to utilize as well as an even more thorough understanding of all the elements of leading an animation team on a project.

Equip yourself with key supervisory skills: feedback, goal setting, delegation, time management, and conflict resolution for high-performing teams.The Supervisory Excellence Certificate Program is designed to equip current and aspiring supervisors with the key skills to effectively manage teams and drive performance. This course teaches you how to provide timely, constructive feedback that fosters employee growth and performance improvement. We’ll explore strategies for delivering clear, actionable feedback that promotes a positive, supportive atmosphere. By learning how to create an appropriate environment for feedback and manage emotions, you’ll enhance the impact of these crucial conversations. Additionally, the course covers goal setting, providing the tools to set SMART goals that align with organizational objectives and drive individual and team development.The program also delves into effective delegation and time management techniques, ensuring that supervisors can manage tasks efficiently and prioritize for maximum productivity. Participants will explore how to assign work appropriately, monitor progress, and support team members in meeting deadlines. The course also provides strategies for conflict resolution, equipping you to handle challenges within your team and build a collaborative, high-performing environment. Upon completion, you will have a comprehensive toolkit for navigating the complexities of supervision and leading teams toward success.Program Outcomes:Understand when and how feedback should be delivered to ensure it is timely, constructive, and beneficial for employee growth and performance improvement.Learn how to effectively prepare and plan for delivering constructive criticism, including selecting the right approach and ensuring clarity in communication.Recognize the importance of creating an appropriate atmosphere for feedback, including how to manage emotions and actions to avoid negatively impacting the session.Explore strategies for setting clear goals during feedback sessions and following up with employees to ensure continuous development and successful outcomes.Define the specific task requirements and how to set clear expectations for yourself and your team to ensure alignment with organizational goals.Learn how to set SMART goals for yourself and your staff, focusing on creating measurable, achievable objectives that drive performance and development.Explore practical strategies for delegating tasks, assigning work appropriately, and providing constructive, actionable feedback to foster growth and productivity.Develop time management skills to enhance efficiency, prioritize tasks effectively, and support your team in achieving goals within deadlines.Understand how to resolve conflicts within your team and manage different situations to ensure smooth operations and build a strong, collaborative work environment.Who should register for this program?Current Supervisors and Managers – to refine leadership skills and improve team performance through effective feedback and goal-setting.Aspiring Supervisors – to gain foundational knowledge and tools needed for a successful supervisory role.Team Leaders – to enhance delegation and conflict resolution skills for a stronger, more cohesive team.HR Professionals – to better support supervisors in developing their teams and fostering a productive work environment.Executives and Senior Leaders – to understand how supervisors can contribute to organizational success and employee development.Training duration: 3 Hours

This course is designed for new frontline supervisors stepping into leadership roles for the first time. In 20 concise, 90-second videos, you will practice essential leadership skills that help you shift from peer to supervisor with confidence. The course emphasizes practical tools for building trust, communicating with clarity, and guiding teams through daily challenges. You’ll learn how to balance authority with approachability, manage former peers effectively, and use feedback and influence strategies to improve team performance. With a focus on emotional intelligence, accountability, and professional judgment, the course equips you to handle pressure while supporting both team and personal growth. Whether you are leading on the shop floor, in customer service, or in operations, you’ll leave with actionable routines for your first 30 days as a new supervisor.

Learn about Containerd, a powerful container supervisor, in this 37-minute Docker conference talk. Explore the design decisions behind Containerd's architecture, including its ability to reattach to running containers after being killed and its capacity to start hundreds of containers within seconds. Discover the background of Containerd, understand the reasons for its development, and delve into concepts such as daemonless containers and exit codes. Examine the architecture, exit status handling, standard I/O management, and reparenting capabilities. Watch a live demo and gain insights into the runtime workflow of this efficient container management tool.

This one day refresher course is required for all accredited asbestos contractor supervisors to extend their accreditation for a one-year period. Course Content: Review state of the art work practicesReview air monitoringReview federal and state regulationsSupervisory techniquesCase StudiesAfter registration, students will receive information on signing onto the webinar platform via ZOOM. Please note access to PC with webcam and audio will be necessary to attend the live webinar. Students will be required to show their state ID (example: Drivers license) at the start of the Webinar. During the Live webinar, students will be able to interact with the instructor. Training will be actively proctored at all times.

By participating in this self-paced corporate learning course, you'll learn about the role management plays in identifying and reducing stress for employees in the workplace. Our short video lessons are fun and informative, and the included quizzes may be used for additional review or training.

We've provided a helpful resource you can use to teach your supervisors about emotional intelligence in this engaging corporate training course. Made up of lessons, quizzes and tests, this course is always accessible on mobile device as well as computers.

This course focuses on understanding why managers are crucial to team success and the positive impact they can have. It covers recognizing both effective and ineffective management behaviors and highlights the unique value managers bring to their teams.

Learn how to transition from individual contributor to Manager and Leader with confidence! What you'll learn: Welcome to your career in management. But most important…Welcome to leadership. Even for the most gifted individuals, the process of becoming a leader is a rigorous and many times an exhausting journey. The rewards, however, can be enormous. I surveyed a group of managers across many disciplines and asked the question, “As a new manager, what do you wish you learned early in your career?” What follows in this course, is a result of the responses, as well as my personal experience coaching and mentoring new managers. I will open this course by asking you to be patient with yourself. You do not develop leadership skills overnight. It takes practice, it takes trying new things, it takes making mistakes. Yes, sometimes you will fail. That is ok. It is ok to acknowledge when something doesn’t work, it is ok to celebrate and build on your successes. I have broken this course into individual modules. These are small bite sized modules that you can view either one after the other, or one at a time as you drink your morning coffee. Feel free to jump around and view the modules that are of the most importance to you. Take what works, challenge what doesn’t, try new things. I’m excited to join you in this journey. It’s time to think about success. Let’s Get Started. Welcome to your career in management. But most important…Welcome to leadership. Why did you make this big move? To grow personally and professionally? To make a difference? To lead others to realize their success? All of the above?All this, and more! Even for the most gifted individuals, the process of becoming a leader is a rigorous and many times an exhausting journey. The rewards, however, can be enormous. I surveyed a group of managers across many disciplines and asked the question, “As a new manager, what do you wish you learned early in your career?” What follows in this course, is a result of the responses, as well as my personal experience coaching and mentoring new managers. I will begin by asking you to be patient with yourself. You do not develop leadership skills overnight. It takes practice, it takes trying new things, it takes making mistakes. Yes, sometimes you will fail. That is ok. It is ok to acknowledge when something doesn’t work, it is ok to celebrate and build on your successes. I have broken this course into individual modules. These are small bite sized modules that you can view either one after the other, or one at a time as you drink your morning coffee. Feel free to jump around and view the modules that are of the most importance to you. Take what works, challenge what doesn’t, try new things.The Chapters include:Introduction to ManagementDeveloping Your Leadership StyleLeadership ResponsibilitiesLeadership CommunicationTeam DevelopmentYour Growth and DevelopmentManagers Toolkit I’m excited to join you in this journey. It’s time to think about success. Let’s Get Started.