Courses

Relationship, Relationship Building, Relationship Coaching, Active Listening, Empathy, Personal Development, Business What you'll learn: They will understand the importance of elements such as trust, respect, empathy and effective communication in relationships.They will develop skills such as active listening, clear speaking and using body language.Methods for building and maintaining trust: They will learn how to build trust and how to repair it when it is damaged.Strengthening relationships with empathy and honesty: They will experience building solid relationships based on mutual understanding and honesty. This course is specially designed for individuals who know how important it is to establish solid and lasting relationships in today's rapidly changing business and social world. The secret to success in both professional and personal relationships lies in trust, empathy and effective communication skills. This course aims to develop these skills. Why This Course?Trust is the cornerstone of human relationships. Establishing trust-based relationships in the workplace, in your social circle or in your private life is the key to success and happiness. This course will help you understand how trust is built and maintained, while teaching you ways to be effective in communication and how to deal with difficult situations. Course Main Topics:1. Effective Communication Techniques:• Communication in relationships is not just about words. In this section, you will discover the power of active listening, clear and open speech, body language and non-verbal communication. You will learn how to make communication more effective, which techniques to use in which situations and how to prevent misunderstandings. • Examples:• Active listening practice to better understand the person you are talking to.• Give clear feedback in the workplace. 2. Building and Sustaining Trust:• Building trust takes time and patience, but once earned, it creates a solid foundation for relationships. In this module, you will learn how to build trust, what behaviors build trust, and how to maintain trust. You will also learn how to repair trust when it is broken. • Examples:• Step-by-step guidance for repairing trust when it is broken at work or in your social circle.• The benefits of a strong trusting relationship and how to maintain it. 3. Empathy and Emotional Intelligence:• Strengthening relationships requires not only communication skills, but also emotional intelligence and empathy. In this section, you will learn to better understand other people’s emotions and to be empathetic. Empathy forms the basis for mutual understanding and respect, and helps you build strong relationships. • Examples:• Learning how to empathize and support a friend when you notice they are going through a difficult time.• Empathically assessing a colleague’s performance issues and providing constructive feedback. 4. Relationship Management and Dealing with Challenging Situations:• Every relationship goes through challenging times from time to time. In this module, you will learn how to deal with conflicts and problems that arise in relationships, and how to act calmly and constructively in times of crisis. You will develop a constructive approach and correct problem-solving skills to maintain balance in relationships.• Examples:• Ways to resolve a disagreement you have with a colleague.• Strategies for constructively addressing tensions within the family. Applications to be Done Throughout the Course:This course combines theory with practice, allowing you to work on real-life scenarios. At the end of each lesson, to reinforce what you have learned: • Role-playing exercises: One-on-one applications on communication, trust and empathy.• Group exercises: Creating solutions as a team on different scenarios.• Personal assignments: Analyze your own relationships and determine ways to improve them. What the Course Will Offer:At the end of this course, you will gain the following competencies:1. Effective communication skills: Being able to communicate more openly, clearly and constructively in both business and personal relationships.2. The ability to build and maintain trust: Being able to build your relationships on a solid foundation of trust.3. Developing empathy and emotional intelligence: The ability to understand the feelings of others, empathize and manage relationships in difficult situations.4. Problem solving in difficult relationships: The ability to stay calm in times of conflict, protect relationships and solve problems. Who Should Attend?• Professionals who want to strengthen team management and cooperation in the workplace.• Individuals who want to build their personal relationships on more solid foundations.• Those who want to develop effective relationship management skills in leadership and management roles.• Anyone who wants to develop their social skills and establish empathetic and trusting relationships. This course aims to develop not only your relationships, but also your self-confidence and social intelligence. Mastering communication will directly affect your success in your business and social life. If you want to improve yourself in this area and build stronger relationships, this course is for you!

Learn how to manage your manager. In this course, adapted from the podcast How to Be Awesome at Your Job, Mary Abbajay explains how to build a good relationship with your boss.

Learn how to create and manage apps with SCCM and prepare for Microsoft certification exam 70-703. See how to deploy apps using PowerShell scripts, and deploy App-V virtual apps.

Great leadership doesn't happen by chance—it happens by design. This course helps you create and evolve a personalized leadership checklist that keeps you focused on what matters most. You'll learn the core components of an effective checklist, from daily practices to strategic responsibilities, and how to structure them for clarity and action. Through practical tools, case examples, and hands-on activities, you'll build a Version 1 of your leadership checklist, test it against real challenges, and refine it as your role evolves.

Create engaging partner experiences with Sales Cloud Partner Relationship Management (PRM).Personalize the partner experience to boost channel sales.Learn how Sales Cloud PRM can help you achieve your channel sales goals.Learn best practices for channel sales and partner portal management in Sales Cloud.Discover how Salesforce CPQ helps your sales team create quotes faster than ever before.Learn how to deliver seamless customer engagement with Distributed Marketing.

Looking for a consistent and reliable way to install Windows applications? Learn about the Chocolatey package manager.

Learn how to set up and run your own instance of Monica, an open-source Personal Relationship Manager (PRM), using Docker and Portainer. Explore the Monica Home UI, manage contacts, use journaling features, and navigate the Admin UI. Follow step-by-step instructions to configure a domain, deploy Monica in Portainer, review logs, add a proxy host in NGINX Manager, and verify SSL certificate functionality. Gain insights into organizing and recording interactions with loved ones through this comprehensive tutorial on implementing a self-hosted CRM-like solution.

Explore strategies for optimizing the crucial manager-direct relationship in this 32-minute Game Career Seminar session from GDC 2024. Learn how to strengthen communication, align on shared goals, and foster mutual success for both managers and direct reports. Gain valuable insights into frameworks and toolkits designed to guide productive conversations and enhance career and product outcomes in the game development industry. Discover practical talking points that can help safeguard the health of this vital professional relationship.

This short course encourages you to look across your organisation, at your place within it and the value you create. It considers how getting different perspectives and widening existing ones within your organisation can enhance commercial awareness.

Learn Misha’s hip-hop choreography that is featured in a commercial-style music video. From start to finish, check out the process of rehearsing in the studio to executing a camera-ready performance!

The course “Commercial law” is a core course in both the LLB and BA.LLB programmes. In these programmes, this course is taught over a period of 3 semesters.However, this online course seeks to present the gist of the laws relating to Business in a lucid and a concise manner. The course is specially designed to supplement and enhance the understanding of students about various aspects of Business Law.

Commercial Mortgages Course Overview This Commercial Mortgages course explores the elements determining loan details for income-producing investment properties. Commercial mortgages are used to fund real estate investment ventures. They are important for any credit analyst who wishes to understand issues relevant to real estate financing or would like to specialize in the real estate sector. In this course, we examine key metrics of the real estate lending process and dive into the key underwriting parameters for commercial mortgages. We also work through a realistic client example to understand the inner workings of a commercial mortgage deal. In this case study, we examine a rent roll analysis, risk rating, and the pricing of the loan. Commercial Mortgages Learning Objectives Upon completing this course, you will be able to: Examine key property valuation metrics like net operating income (NOI) and capitalization rates, and understand how they relate to the credit analysis processReview key property parameters and how they inform the underwriting processWork through an example property to see the end-to-end underwriting processUnderstand how key variables drive loan amount, risk rating, credit terms, and mortgage pricing Who should take this course? This Commercial Mortgages course is designed for current and aspiring commercial banking professionals in the real estate industry. This course is also a great resource for real estate analysts and commercial mortgage brokers who wish to better understand the real estate underwriting process. This course provides a valuable perspective on a real estate lender’s considerations when structuring a commercial mortgage deal which is vital for lenders, brokers, and advisors.

This course equips learners to identify the complexities of the business world, focusing on essential skills and knowledge for strategic decision-making and planning. Throughout this course, learners will explore the fundamentals of business acumen, including financial literacy, market trend analysis, and navigating competitive landscapes, equipping themselves to analyze market trends, engage in competitive analysis, and apply strategic thinking in real-world scenarios. By the end of this course, learners will have a solid grasp of market dynamics and be able to apply this knowledge in real-world situations. This course is designed for Business Analysts, Sales Coordinators, Marketing Professionals, Entrepreneurs, Business Students, and Aspiring Business Leaders. Tailored to enhance their understanding and capabilities, the course covers driving sales strategies, developing marketing campaigns, analyzing business performance, and preparing for leadership. It offers valuable insights and practical tools for navigating the dynamic business landscape. Participants should have a basic understanding of business concepts and an interest in market dynamics, sales tactics, and business strategy. Willingness to learn and apply new concepts is crucial, as the course covers advanced topics requiring critical thinking and practical application. Prior knowledge will help in grasping the complex aspects more effectively. Upon completion of this course, learners will be able to evaluate business acumen components, focusing on decision-making, financial literacy, and market insights. They will synthesize market trends to understand competitive landscapes and formulate strategies to navigate business challenges. Additionally, participants will critique business strategies, ensuring alignment with economic and industry trends.

This course focuses on understanding why managers are crucial to team success and the positive impact they can have. It covers recognizing both effective and ineffective management behaviors and highlights the unique value managers bring to their teams.

To be a successful engineer, you must work and play well with others. This course focuses on developing the skills you will need to build and sustain professional relationships and networks. Learn to coach and mentor others, manage conflict and build power and influence in the workplace.

Learn how to transition from individual contributor to Manager and Leader with confidence! What you'll learn: Welcome to your career in management. But most important…Welcome to leadership. Even for the most gifted individuals, the process of becoming a leader is a rigorous and many times an exhausting journey. The rewards, however, can be enormous. I surveyed a group of managers across many disciplines and asked the question, “As a new manager, what do you wish you learned early in your career?” What follows in this course, is a result of the responses, as well as my personal experience coaching and mentoring new managers. I will open this course by asking you to be patient with yourself. You do not develop leadership skills overnight. It takes practice, it takes trying new things, it takes making mistakes. Yes, sometimes you will fail. That is ok. It is ok to acknowledge when something doesn’t work, it is ok to celebrate and build on your successes. I have broken this course into individual modules. These are small bite sized modules that you can view either one after the other, or one at a time as you drink your morning coffee. Feel free to jump around and view the modules that are of the most importance to you. Take what works, challenge what doesn’t, try new things. I’m excited to join you in this journey. It’s time to think about success. Let’s Get Started. Welcome to your career in management. But most important…Welcome to leadership. Why did you make this big move? To grow personally and professionally? To make a difference? To lead others to realize their success? All of the above?All this, and more! Even for the most gifted individuals, the process of becoming a leader is a rigorous and many times an exhausting journey. The rewards, however, can be enormous. I surveyed a group of managers across many disciplines and asked the question, “As a new manager, what do you wish you learned early in your career?” What follows in this course, is a result of the responses, as well as my personal experience coaching and mentoring new managers. I will begin by asking you to be patient with yourself. You do not develop leadership skills overnight. It takes practice, it takes trying new things, it takes making mistakes. Yes, sometimes you will fail. That is ok. It is ok to acknowledge when something doesn’t work, it is ok to celebrate and build on your successes. I have broken this course into individual modules. These are small bite sized modules that you can view either one after the other, or one at a time as you drink your morning coffee. Feel free to jump around and view the modules that are of the most importance to you. Take what works, challenge what doesn’t, try new things.The Chapters include:Introduction to ManagementDeveloping Your Leadership StyleLeadership ResponsibilitiesLeadership CommunicationTeam DevelopmentYour Growth and DevelopmentManagers Toolkit I’m excited to join you in this journey. It’s time to think about success. Let’s Get Started.

Learn the skills you need as a middle manager, including how to build strong hybrid teams, onboard new employees, conduct performance reviews and give feedback, develop OKRs to drive business alignment, trust your teams to do their best work, build visibility online as a remote leader, and communicate across cultures virtually. After completing this learning path, advance your skills with Manage Remote and Hybrid Teams as a Senior Manager.Build strong hybrid/remote teams.Onboard new employees effectively.Create OKRs that drive alignment, autonomy, and accountability.Communicate across cultures virtually.

Discover what it means to lead at a distance. As a new manager, learn how to run effective virtual and hybrid meetings, build a virtual team culture, communicate across cultures, whether working virtually or in person, and drive engagement, productivity, and growth. After completing this learning path, advance your skills with Manage Remote and Hybrid Teams as a Middle Manager.Discover what it means to lead at a distance.Drive engagement, productivity, and growth remotely.Run effective virtual and hybrid meetings.Communicate across cultures virtually.

As a senior manager, you're leading distributed teams remotely, in an office setting or both. In this learning path, you’ll learn how to plan for and embrace this new reality, including how to run collaborative hybrid teams, communicate across cultures and create great employee experiences, coach your people, and drive results and resolve conflict.Plan for the work-from-anywhere organization.Build a high-performance work culture.Communicate across cultures virtually.Drive results and resolve conflict.

There are various economic factors and valuation principles that are used to value a property. Understanding the purpose, process, and principles of valuation in commercial property is essential when identifying investment or development opportunities. In this course, you'll learn about the different valuation methods and how to apply them to specific commercial property types.