Courses

The Johns Hopkins Medical Office Manager Professional Certificate prepares you for an entry-level role as a Medical Office Manager, responsible for overseeing staff, managing patient records, billing, coding, and ensuring compliance in healthcare practices. This career is ideal for those seeking to make an impact in healthcare administration, offering growth opportunities and the chance to improve patient care and office efficiency. This program is perfect for aspiring healthcare administrators, current medical workers aiming for management, career switchers, or entry-level job seekers. Through six comprehensive courses, you will master key areas such as healthcare management, human resources, quality and safety, EHRs, and revenue cycle management. Johns Hopkins, a globally recognized leader in medical education, provides expert-led training with practical, real-world scenarios. Unlike other programs, this certificate blends rigorous academics with hands-on skills, offering a competitive edge. You’ll learn the latest skills and tools used by medical office managers including mastering ambulatory care, human resource management, data and EHR use, and revenue cycle billing. Prerequisites include basic knowledge of medical terminology and office software. This program equips you with the confidence and expertise to succeed in managing a healthcare practice.

Explore the possibilities of human identification through dental remains in the absence of dental records in this 25-minute video presentation by Dr. Khalid Khalid from Forensic 365. Delve into the challenges faced by forensic dentists and odontologists when examining mortal remains from mass graves, addressing the common misconception that dental identification is futile without existing records. Learn about innovative approaches to dental identification in cases involving missing persons, human trafficking victims, and decomposed bodies. Gain insights into the importance of dental evidence in forensic investigations and discover new initiatives aimed at overcoming the limitations posed by the lack of dental records.

Learn how to manage your manager. In this course, adapted from the podcast How to Be Awesome at Your Job, Mary Abbajay explains how to build a good relationship with your boss.

Learn how to create and manage apps with SCCM and prepare for Microsoft certification exam 70-703. See how to deploy apps using PowerShell scripts, and deploy App-V virtual apps.

Discover the core principles of dental radiography and X-ray exposure Led by experts from the UK Health Security Agency (UKHSA)’s Dental X-ray Protection Service (DXPS), this course will improve your understanding of the requirements for radiation protection in dental practice and provide you with the skills to take on the role of Radiation Protection Supervisor in your dental practice. Develop your professional knowledge around the risks of X-radiation This CPD course will equip you with the information and skills to ensure that dental radiography is carried out in a safe manner and that the requirements of key radiation protection legislation are complied with. You’ll explore the potential hazards of dental X-radiation and the importance of restricting staff and patient radiation exposure as far as practicable. Learn about UK dental radiation protection legislation and guidance You’ll also familiarise yourself with relevant radiation protection guidance and legislation, including the Ionising Radiations Regulations 2017, the Ionising Radiation (Medical Exposure) Regulations 2017, as well as the UK guidance for users of dental X-ray equipment. By the end of the course, you’ll be able to apply the basic principles of practical radiation protection in a dental practice and be ready to act as Radiation Protection Supervisor in your dental practice. Does this course count as core CPD for dentists? Yes, this course provides five hours of continuous professional development (CPD) training. Current UK legislation and guidance recommend that certain staff at dental practices to undertake five hours verifiable CPD in radiography or radiation protection, every five years. This CPD training course is designed for dental professionals who are involved in work with dental X-ray equipment. This includes dentists, hygienists, therapists, dental nurses and practice managers. Others working in the dental or general healthcare sectors may also find the course interesting, but will not have the same professional requirement to undertake verifiable CPD.

In this course you will learn how to use SharePoint 2013 to work with various types of Microsoft Office data from Access to Visio. SharePoint can extend your Office experience and offer new ways to work with your data that you never expected. In this course see how SharePoint 2013 can help extend your Microsoft Office capabilities as well as how Office can help you to get more out of SharePoint. You’ll learn how to customize a SharePoint List form using InfoPath and import Excel data into a SharePoint list. Outlook and SharePoint work hand in hand to bring your SharePoint libraries and calendar into your Outlook for easy access and this course will show you how. Get a glimpse into the powerful ways to analyse data using PowerPivot and Power View with SharePoint and Excel. See how SharePoint can bring in data from external sources like SQL and other ODBC databases and give you the tools to make business decisions fast. You will also learn how to quickly and easily create a no code web application using Access 2013 and SharePoint. Finally we wrap the whole thing up by unleashing the power of Visio working alongside SharePoint. Allow users to view complex Visio drawings with just a web browser and SharePoint 2013.

Explore the intricacies of dental and oral health through a comprehensive 30-minute animated tutorial covering key topics such as temporomandibular joint (TMJ) anatomy, disc displacement, myofascial pain syndrome, snoring, obstructive sleep apnea, corrective jaw surgery, and the mechanism of swallowing in children. Gain valuable insights into these crucial aspects of oral health through detailed animations that bring complex concepts to life, enhancing understanding and knowledge in the field of dentistry and oral care.

Explore dental jurisprudence in India through this informative 36-minute video lecture by Dr. Hemlata Pandey, a forensic odontologist. Gain insights into the legal admissibility of dental evidence in various Indian scenarios and understand key facts and statements from Indian law relevant to forensic professionals, particularly odontologists. Learn about dental records, examination in custody, consent procedures, confidentiality, and evidence handling. Discover the types of consent, legal limits for preserving medical records, and receive valuable recommendations for forensic odontology practice in the Indian criminal justice system.

Great leadership doesn't happen by chance—it happens by design. This course helps you create and evolve a personalized leadership checklist that keeps you focused on what matters most. You'll learn the core components of an effective checklist, from daily practices to strategic responsibilities, and how to structure them for clarity and action. Through practical tools, case examples, and hands-on activities, you'll build a Version 1 of your leadership checklist, test it against real challenges, and refine it as your role evolves.

Looking for a consistent and reliable way to install Windows applications? Learn about the Chocolatey package manager.

The mouth is the window into human health. This course provides an overview of dental medicine to engage, educate, excite and assist you in improving the oral health of your patients and members of your community. We will review topics in dental medicine including scope of the field, what to expect in function, and some of the many ways that dysfunction may present for different patients. This will include discussions of mouth, jaw, and tooth anatomy, pathology, and treatment. We will talk about differences between patients and the unique roles that different members of the dental field may play in treatment depending on the patient and condition. This course starts from basic concepts and proceeds to review trends in current research and technology. We offer scientific background, some skills for patient evaluation and interview, and some suggestions for further learning for those interested in or involved in dental education.

Dental Anatomy and Physiology mainly studies the normal morphological structures, functional activities and clinical applications of the oral cavity, skull, face and neck. The main contents of this course include the levels and organ forms of the mouth, skull, face and neck; their structural features and adjacent relations; the morphology and physiological functions of teeth, occlusion, jaw, temporomandibular joint and masticatory muscles. As an important foundation course in stomatology, it is an essential prerequisite for other stomatological foundation and clinical courses. Course objectives1. Knowledge objective: After acquiring the theoretical knowledge of teeth, dentition, occlusion, masticatory muscles, anatomy and structure of temporomandibular joint and physiological function of the stomatognathic system, learners can describe the features of external and internal shape of each tooth; gain a deep understanding of the anatomical shape and structure of dentition, occlusion, masticatory muscle, temporomandibular joint as well as the physiological functions of the stomatognathic system. Learners will also be able to carve and make wax teeth mold after learning the basic skills of tooth carving and waxing-up.2. Skill objectives: With the theoretical knowledge of tooth morphology, learners can draw the 2D images of all the 5 surfaces of every tooth, and can carve and pile up the 3D teeth based on the morphological features of the 2D image; using the anatomical and morphological knowledge in dentition, occlusion, jaw, masticatory muscles and temporomandibular joint as well as the physiological knowledge of stomatognathic system, learners are able to analyze the dentition and occlusal characteristics of different individuals (start from analyzing their own), and understand the role of various oral components and maxillofacial system.3. Psychological objectives: Prepare learners to face the fact that the training of "basic skills" is boring, and to accept the imperfections of their own work in carving and shaping teeth at the beginning; cultivate learners’ attitude towards striving for perfection, pursuing excellence and continuous learning of carving and shaping teeth; help learners appreciate the beauty of tooth shape, discover the artistic beauty of stomatology and develop a passion for stomatology. References1. Ash M. Jr., Nelson J. S. (2010) Wheeler’s Dental Anatomy, Physiology, and Occlusion. ed 9. Elsevier Sunders, Printed in China.2. Gulabivala K., Yuan-Ling Ng. (2014) Endodontics. ed 4. Elsevier Mosby, Printed in China3. Manjunatha B.S. (2013) Dental Anatomy and Oral Physiology. ed 1. Jaypee Brothers Medical Publishers (P) Ltd: New Delhi, India.4. Pi Xi, Wang Meiqing. (2012) Oral Anatomy and Physiology. ed 7. People's Health Press: Beijing, ChinaCopyright CitationThe pictures in the video are from the above reference books.

This course provides foundational knowledge for those interested in developing a better understanding of basic dental terminology. The course will define and explore clinical and non-clinical terms commonly used in endodontics, oral and maxillofacial surgery, orthodontics, pediatric dentistry, periodontics, prosthodontics, restorative dentistry, dental radiography, and dental practice administration. The course is organized by specialty so participants may personalize their experience and focus their learning as needed. Identifying and applying these terms will help the learner to become a better communicator and more effective oral healthcare team member, to prepare for future studies, and to act as a more informed oral health advocate for themselves or others.

This course focuses on understanding why managers are crucial to team success and the positive impact they can have. It covers recognizing both effective and ineffective management behaviors and highlights the unique value managers bring to their teams.

Learn how to manage office by learning by learning the concept of office, accommodation and lay out aspects. What you'll learn: Understand the concept and role of Modern OfficeUnderstand Factors to be considered while selecting office accomodationUnderstand difference between Own Building vs Lease or Rented Buildings for officeSize and Shape of OfficeImportance of adequate and suitable lighting for officeImportance of Layout and Facilities for OfficeOpen Office Vs Private OfficeOffice Environment Are you a Manager? Or in the pipeline of becoming Manager? Or still student but want to learn about various aspects of Management? Or an Entrepreneurs planning to open an office for your business? Then you are in the right place. This course is for you. This course will take you through from the basics of Office to Office Management concepts. Once, long ago, every one in the world ice skated. In fact, everyone worked on the ice. Then, someone came up with the idea of working off the ice. A new word was then formed by combining the words off and ice. That is where the word office comes from. This is why majority of people in the world don't ice skate and work in offices. Office is described as the nerve centre of the entire organisation. The present day office activities have expanded to a wider extent to keep pace with rapid globalisation. Office is now indispensable part of any business organisation. Modern offices are organised on scientific principles and their management and administration are in the hands of techno savvy Managers which has paved way for the sustenance of a business amidst cut throat competition. An Office performs tasks like framing of business policies, processing and communication of information, record keeping, handling mails, execution of orders and managing receipts and payments. Office can be described as any place where information converges on paper, which is documented, preserved and used for both current and future operations of business. Hence, Office Management is very important for successful functioning of the business. By taking this course, you will learn a) Basic Functions of an Office b) Administrative Functions of an Office c) Importance of Office to a Business Enterprise d) Different types of Office e) Position of Office Manager f) Qualities of Good Office Manager g) Duties of an Office Manager h) Factor to be considered while selecting an Office Accommodation I) Locating the Office Building j) Securing the required Office accommodation k) Size and Shape of Office Accommodation l) Lighting and Ventilation of the Space m) Layout and facilities for office n) Principles of Office Lay out o) Systems approach to office lay out (Covering Open Office Vs Private Office, Cubicle Farms, Hot Desk) p) Office Environment, etc. This course is structured in self paced learning style. This course has video lectures covering the above discussed topics. Presented in simple English. Take this course to learn the basics of Office Management.

Learn how to transition from individual contributor to Manager and Leader with confidence! What you'll learn: Welcome to your career in management. But most important…Welcome to leadership. Even for the most gifted individuals, the process of becoming a leader is a rigorous and many times an exhausting journey. The rewards, however, can be enormous. I surveyed a group of managers across many disciplines and asked the question, “As a new manager, what do you wish you learned early in your career?” What follows in this course, is a result of the responses, as well as my personal experience coaching and mentoring new managers. I will open this course by asking you to be patient with yourself. You do not develop leadership skills overnight. It takes practice, it takes trying new things, it takes making mistakes. Yes, sometimes you will fail. That is ok. It is ok to acknowledge when something doesn’t work, it is ok to celebrate and build on your successes. I have broken this course into individual modules. These are small bite sized modules that you can view either one after the other, or one at a time as you drink your morning coffee. Feel free to jump around and view the modules that are of the most importance to you. Take what works, challenge what doesn’t, try new things. I’m excited to join you in this journey. It’s time to think about success. Let’s Get Started. Welcome to your career in management. But most important…Welcome to leadership. Why did you make this big move? To grow personally and professionally? To make a difference? To lead others to realize their success? All of the above?All this, and more! Even for the most gifted individuals, the process of becoming a leader is a rigorous and many times an exhausting journey. The rewards, however, can be enormous. I surveyed a group of managers across many disciplines and asked the question, “As a new manager, what do you wish you learned early in your career?” What follows in this course, is a result of the responses, as well as my personal experience coaching and mentoring new managers. I will begin by asking you to be patient with yourself. You do not develop leadership skills overnight. It takes practice, it takes trying new things, it takes making mistakes. Yes, sometimes you will fail. That is ok. It is ok to acknowledge when something doesn’t work, it is ok to celebrate and build on your successes. I have broken this course into individual modules. These are small bite sized modules that you can view either one after the other, or one at a time as you drink your morning coffee. Feel free to jump around and view the modules that are of the most importance to you. Take what works, challenge what doesn’t, try new things.The Chapters include:Introduction to ManagementDeveloping Your Leadership StyleLeadership ResponsibilitiesLeadership CommunicationTeam DevelopmentYour Growth and DevelopmentManagers Toolkit I’m excited to join you in this journey. It’s time to think about success. Let’s Get Started.

Explore the process of reconstructive post-mortem dental profiling in this informative 15-minute video presented by Dr. S Praveen. Learn how forensic odontologists and reconstructive practitioners can generate a lifetime resemblance of skeletal remains using the deceased's skull. Discover the unique dental features that aid in identifying unknown persons and understand the practical value of this technique in forensic investigations. Gain insights into how this process allows forensic odontologists to broaden their perspective and document dental profiles when antemortem records are unavailable.

Learn the skills you need as a middle manager, including how to build strong hybrid teams, onboard new employees, conduct performance reviews and give feedback, develop OKRs to drive business alignment, trust your teams to do their best work, build visibility online as a remote leader, and communicate across cultures virtually. After completing this learning path, advance your skills with Manage Remote and Hybrid Teams as a Senior Manager.Build strong hybrid/remote teams.Onboard new employees effectively.Create OKRs that drive alignment, autonomy, and accountability.Communicate across cultures virtually.

Discover what it means to lead at a distance. As a new manager, learn how to run effective virtual and hybrid meetings, build a virtual team culture, communicate across cultures, whether working virtually or in person, and drive engagement, productivity, and growth. After completing this learning path, advance your skills with Manage Remote and Hybrid Teams as a Middle Manager.Discover what it means to lead at a distance.Drive engagement, productivity, and growth remotely.Run effective virtual and hybrid meetings.Communicate across cultures virtually.

As a senior manager, you're leading distributed teams remotely, in an office setting or both. In this learning path, you’ll learn how to plan for and embrace this new reality, including how to run collaborative hybrid teams, communicate across cultures and create great employee experiences, coach your people, and drive results and resolve conflict.Plan for the work-from-anywhere organization.Build a high-performance work culture.Communicate across cultures virtually.Drive results and resolve conflict.