Courses

Explore the concept of Free Standing Emergency Departments in this 33-minute video from The Center for Medical Education's Innovations in Emergency Department Management Conference. Dive into the challenges and opportunities of running an ED, covering topics such as leadership, management, operations, logistics, strategic planning, and healthcare reform. Learn from experienced professionals who have successfully navigated the evolving landscape of emergency medicine. Gain insights into HCAP statements, green bags, legislation, regulations, patient influx, primary care physician shortages, and the impact of the Affordable Care Act. Discover the mechanics of opening a Free Standing ER, including considerations for pharmacy, staffing, and reimbursement. Understand the relationship dynamics with hospitals and the importance of patient control and advertising in independent practice emergency medicine.

Learn how to manage your manager. In this course, adapted from the podcast How to Be Awesome at Your Job, Mary Abbajay explains how to build a good relationship with your boss.

Learn how to create and manage apps with SCCM and prepare for Microsoft certification exam 70-703. See how to deploy apps using PowerShell scripts, and deploy App-V virtual apps.

Great leadership doesn't happen by chance—it happens by design. This course helps you create and evolve a personalized leadership checklist that keeps you focused on what matters most. You'll learn the core components of an effective checklist, from daily practices to strategic responsibilities, and how to structure them for clarity and action. Through practical tools, case examples, and hands-on activities, you'll build a Version 1 of your leadership checklist, test it against real challenges, and refine it as your role evolves.

Looking for a consistent and reliable way to install Windows applications? Learn about the Chocolatey package manager.

This course focuses on understanding why managers are crucial to team success and the positive impact they can have. It covers recognizing both effective and ineffective management behaviors and highlights the unique value managers bring to their teams.

Learn how to transition from individual contributor to Manager and Leader with confidence! What you'll learn: Welcome to your career in management. But most important…Welcome to leadership. Even for the most gifted individuals, the process of becoming a leader is a rigorous and many times an exhausting journey. The rewards, however, can be enormous. I surveyed a group of managers across many disciplines and asked the question, “As a new manager, what do you wish you learned early in your career?” What follows in this course, is a result of the responses, as well as my personal experience coaching and mentoring new managers. I will open this course by asking you to be patient with yourself. You do not develop leadership skills overnight. It takes practice, it takes trying new things, it takes making mistakes. Yes, sometimes you will fail. That is ok. It is ok to acknowledge when something doesn’t work, it is ok to celebrate and build on your successes. I have broken this course into individual modules. These are small bite sized modules that you can view either one after the other, or one at a time as you drink your morning coffee. Feel free to jump around and view the modules that are of the most importance to you. Take what works, challenge what doesn’t, try new things. I’m excited to join you in this journey. It’s time to think about success. Let’s Get Started. Welcome to your career in management. But most important…Welcome to leadership. Why did you make this big move? To grow personally and professionally? To make a difference? To lead others to realize their success? All of the above?All this, and more! Even for the most gifted individuals, the process of becoming a leader is a rigorous and many times an exhausting journey. The rewards, however, can be enormous. I surveyed a group of managers across many disciplines and asked the question, “As a new manager, what do you wish you learned early in your career?” What follows in this course, is a result of the responses, as well as my personal experience coaching and mentoring new managers. I will begin by asking you to be patient with yourself. You do not develop leadership skills overnight. It takes practice, it takes trying new things, it takes making mistakes. Yes, sometimes you will fail. That is ok. It is ok to acknowledge when something doesn’t work, it is ok to celebrate and build on your successes. I have broken this course into individual modules. These are small bite sized modules that you can view either one after the other, or one at a time as you drink your morning coffee. Feel free to jump around and view the modules that are of the most importance to you. Take what works, challenge what doesn’t, try new things.The Chapters include:Introduction to ManagementDeveloping Your Leadership StyleLeadership ResponsibilitiesLeadership CommunicationTeam DevelopmentYour Growth and DevelopmentManagers Toolkit I’m excited to join you in this journey. It’s time to think about success. Let’s Get Started.

Learn the skills you need as a middle manager, including how to build strong hybrid teams, onboard new employees, conduct performance reviews and give feedback, develop OKRs to drive business alignment, trust your teams to do their best work, build visibility online as a remote leader, and communicate across cultures virtually. After completing this learning path, advance your skills with Manage Remote and Hybrid Teams as a Senior Manager.Build strong hybrid/remote teams.Onboard new employees effectively.Create OKRs that drive alignment, autonomy, and accountability.Communicate across cultures virtually.

Discover what it means to lead at a distance. As a new manager, learn how to run effective virtual and hybrid meetings, build a virtual team culture, communicate across cultures, whether working virtually or in person, and drive engagement, productivity, and growth. After completing this learning path, advance your skills with Manage Remote and Hybrid Teams as a Middle Manager.Discover what it means to lead at a distance.Drive engagement, productivity, and growth remotely.Run effective virtual and hybrid meetings.Communicate across cultures virtually.

As a senior manager, you're leading distributed teams remotely, in an office setting or both. In this learning path, you’ll learn how to plan for and embrace this new reality, including how to run collaborative hybrid teams, communicate across cultures and create great employee experiences, coach your people, and drive results and resolve conflict.Plan for the work-from-anywhere organization.Build a high-performance work culture.Communicate across cultures virtually.Drive results and resolve conflict.

Explore the critical transition from engineering manager to manager of managers in this 23-minute conference talk that addresses the surprising lack of guidance available for this pivotal career step. Learn from practical insights gained during a year-long journey of scaling from managing one engineering team to overseeing five teams. Discover the key similarities and differences between managing individual contributors and managing other managers, while identifying which existing strengths to leverage and where new skills need development. Examine the biggest challenges faced during this transition alongside debunking common misconceptions about the role. Gain practical tips and templates for navigating information flow within organizations, influencing decisions effectively, and understanding the evolving nature of problems and their resolution at this leadership level. Whether considering this career path, currently in transition, or working alongside senior engineering leaders, acquire actionable strategies to make this professional evolution both smooth and successful while building confidence that complex leadership challenges are indeed "figurable."

Explore Azure Monitor System Center Operations Manager (SCOM) Managed Instance in this 21-minute video tutorial. Learn about the differences between DIY SCOM and SCOM MI, customer responsibilities, Microsoft-managed aspects, connectivity options, management tooling, and supported agents. Discover supported management packs, resiliency and scaling features, enhanced agent log capture, and updating processes. Gain insights into pricing models and migration strategies from existing SCOM deployments. Dive into key topics such as connectivity, management tools, and the benefits of Microsoft-managed infrastructure to understand how SCOM MI can streamline your monitoring responsibilities while maintaining familiar SCOM functionality.

Learn essential strategies for managing understaffed emergency departments in this 29-minute educational video featuring Pam Turner, RN, MBA. Discover practical solutions and proven approaches to maintain efficient operations and quality patient care despite staffing challenges in emergency medicine settings. Gain valuable insights from an experienced healthcare professional who shares real-world techniques for optimizing resources, maintaining staff morale, and ensuring effective patient flow when working with limited personnel. Part of the comprehensive Innovations in Emergency Department Management Conference, this presentation delivers actionable management strategies that can be immediately implemented to improve emergency department performance during staffing shortages.

Explore the creation and operation of Michigan's Cyber Civilian Corps (MiC3) in this BSides Indianapolis 2018 conference talk. Learn about the history, membership requirements, application process, and current state of this innovative cyber volunteer department. Discover how MiC3 functions as a partnership, its various activities, and the benefits it offers to its members. Gain insights into the awards and recognition program for volunteers. Understand the potential of establishing similar cyber volunteer initiatives in other regions to enhance cybersecurity preparedness and response capabilities.

Explore strategies for optimizing patient experience in emergency departments through this 29-minute video lecture by Dr. Ghazala Sharieff. Delve into key topics such as reducing waiting times, implementing provider-first approaches, designing efficient triage processes, and utilizing smaller treatment environments. Learn how to effectively manage patient volume, incorporate ED case managers, and collaborate with home health services. Discover the importance of metrics in improving operations, techniques for dealing with residents, and methods for keeping patients informed throughout their ED visit. Gain insights on proper sign-out procedures and understanding how acuity impacts patient care. This lecture is part of The Innovations in Emergency Department Management Course, which offers comprehensive training on leadership, management, operations, and strategic planning for creating world-class emergency departments.

Explore the cutting-edge world of generative design in Nike's Innovation Department through this 22-minute conference talk by Lysandre Follet, Director of Generative Design. Delve into the intersection of design, digital craft, and science as Follet discusses co-creation with computers and the potential of algorithms to augment human creativity. Learn about Nike's journey in embracing generative design, the importance of data science, and how constraints and variations play crucial roles in the design process. Gain insights into the future of product innovation and the paradigm shift towards algorithm-driven design in the sportswear industry.

Explore the critical aspects of Department of Defense space sensor modernization in this informative 36-minute video featuring Masao Dahlgren. Gain insights into report toplines, architecture, coverage, technology, policy, and optimization strategies. Delve into the challenges and opportunities surrounding hypersonic weapons detection and tracking. Learn about the latest developments in space-based sensor systems and their implications for national security and defense capabilities.

This is a self-paced lab that takes place in the Google Cloud console. Learn how to run distributed services on multiple Google Kubernetes Engine (GKE) clusters in Google Cloud using Multi Cluster Ingress and GKE Service Mesh

Learn the skills you need as an aspiring manager to effectively work, communicate, and collaborate at a distance, including how to drive success on remote teams, manage remote conflict, increase productivity and well-being while working remotely, and accelerate your remote or hybrid career. After completing this learning path, advance your skills with Manage Remote and Hybrid Teams as a New Manager.Work effectively in a remote or hybrid setting.Build culture and communication on remote and hybrid teams.Manage conflict during remote communication.Accelerate your remote or hybrid career growth.

Develop the skills you need to transition from manager to senior manager. In this learning path, you'll learn how to develop yourself as a leader while managing and developing others, lead through change, and make decisions about the future that will drive value for your business.Develop yourself and others.Lead your team through change.Anticipate the future using facts and data.