Courses

Learn how to manage your manager. In this course, adapted from the podcast How to Be Awesome at Your Job, Mary Abbajay explains how to build a good relationship with your boss.

Learn how to create and manage apps with SCCM and prepare for Microsoft certification exam 70-703. See how to deploy apps using PowerShell scripts, and deploy App-V virtual apps.

Great leadership doesn't happen by chance—it happens by design. This course helps you create and evolve a personalized leadership checklist that keeps you focused on what matters most. You'll learn the core components of an effective checklist, from daily practices to strategic responsibilities, and how to structure them for clarity and action. Through practical tools, case examples, and hands-on activities, you'll build a Version 1 of your leadership checklist, test it against real challenges, and refine it as your role evolves.

Looking for a consistent and reliable way to install Windows applications? Learn about the Chocolatey package manager.

This course focuses on understanding why managers are crucial to team success and the positive impact they can have. It covers recognizing both effective and ineffective management behaviors and highlights the unique value managers bring to their teams.

Too often, facilities and systems are designed with no consideration for security, resulting in numerous vulnerabilities that are often difficult to remediate without a great deal of rework after they are built, requiring security that is “bolted on” after the fact. Beyond the basics of protecting data, cybersecurity practitioners in the healthcare industry need the specialized skills used to determine requirements for effective security controls to protect hospitals, clinics, and other medical facilities, while maintaining compliance with healthcare laws. In this course, Specialized Engineering: Healthcare Facilities, you’ll learn the critical knowledge to apply security engineering principles to the design, implementation, and validation of controls needed to protect healthcare facilities. First, you’ll explore security engineering processes such as requirements gathering, control design, and testing, and solution implementation, and see how they specifically apply to healthcare security. Next, you’ll discover how to design those administrative, technical, and physical controls to meet security requirements by balancing tradeoffs between security, functionality, and resources. You’ll also see how governance can influence the design and architecture phases of the security engineering process and how the facility must be designed to comply with appropriate healthcare security laws and regulations. Finally, you’ll learn how to assess and validate security designs to ensure they fulfill initial and changing requirements over the life of the facility. When you’ve completed this course, you’ll have the skills and knowledge of security engineering needed to approach designing healthcare security from the ground up, “baking it in” to facilities and systems, rather than having to fit security in afterwards.

Government facilities process critical and sometimes classified information requiring strict adherence to security controls and practices. In this course, Specialized Engineering: Government Facilities, you’ll learn to protect government facilities from adversary compromise. First, you’ll explore the laws, regulations, and requirements for these facilities. Next, you’ll discover how to assess and plan physical security controls of these facilities. Finally, you’ll learn how to apply required configurations to secure devices in these facilities. When you’re finished with this course, you’ll have the skills and knowledge of government facility security needed to protect networks that process critical government information.

Use AutoCAD for computer-aided facilities management (CAFM). Learn about how to measure and define available area, and use that data to annotate drawings or export to Excel.

Use AutoCAD for computer-aided facilities management (CAFM). Learn how to specify the people and equipment that will occupy spaces, and use the data to annotate drawings.

Learn how to transition from individual contributor to Manager and Leader with confidence! What you'll learn: Welcome to your career in management. But most important…Welcome to leadership. Even for the most gifted individuals, the process of becoming a leader is a rigorous and many times an exhausting journey. The rewards, however, can be enormous. I surveyed a group of managers across many disciplines and asked the question, “As a new manager, what do you wish you learned early in your career?” What follows in this course, is a result of the responses, as well as my personal experience coaching and mentoring new managers. I will open this course by asking you to be patient with yourself. You do not develop leadership skills overnight. It takes practice, it takes trying new things, it takes making mistakes. Yes, sometimes you will fail. That is ok. It is ok to acknowledge when something doesn’t work, it is ok to celebrate and build on your successes. I have broken this course into individual modules. These are small bite sized modules that you can view either one after the other, or one at a time as you drink your morning coffee. Feel free to jump around and view the modules that are of the most importance to you. Take what works, challenge what doesn’t, try new things. I’m excited to join you in this journey. It’s time to think about success. Let’s Get Started. Welcome to your career in management. But most important…Welcome to leadership. Why did you make this big move? To grow personally and professionally? To make a difference? To lead others to realize their success? All of the above?All this, and more! Even for the most gifted individuals, the process of becoming a leader is a rigorous and many times an exhausting journey. The rewards, however, can be enormous. I surveyed a group of managers across many disciplines and asked the question, “As a new manager, what do you wish you learned early in your career?” What follows in this course, is a result of the responses, as well as my personal experience coaching and mentoring new managers. I will begin by asking you to be patient with yourself. You do not develop leadership skills overnight. It takes practice, it takes trying new things, it takes making mistakes. Yes, sometimes you will fail. That is ok. It is ok to acknowledge when something doesn’t work, it is ok to celebrate and build on your successes. I have broken this course into individual modules. These are small bite sized modules that you can view either one after the other, or one at a time as you drink your morning coffee. Feel free to jump around and view the modules that are of the most importance to you. Take what works, challenge what doesn’t, try new things.The Chapters include:Introduction to ManagementDeveloping Your Leadership StyleLeadership ResponsibilitiesLeadership CommunicationTeam DevelopmentYour Growth and DevelopmentManagers Toolkit I’m excited to join you in this journey. It’s time to think about success. Let’s Get Started.

Learn the skills you need as a middle manager, including how to build strong hybrid teams, onboard new employees, conduct performance reviews and give feedback, develop OKRs to drive business alignment, trust your teams to do their best work, build visibility online as a remote leader, and communicate across cultures virtually. After completing this learning path, advance your skills with Manage Remote and Hybrid Teams as a Senior Manager.Build strong hybrid/remote teams.Onboard new employees effectively.Create OKRs that drive alignment, autonomy, and accountability.Communicate across cultures virtually.

Discover what it means to lead at a distance. As a new manager, learn how to run effective virtual and hybrid meetings, build a virtual team culture, communicate across cultures, whether working virtually or in person, and drive engagement, productivity, and growth. After completing this learning path, advance your skills with Manage Remote and Hybrid Teams as a Middle Manager.Discover what it means to lead at a distance.Drive engagement, productivity, and growth remotely.Run effective virtual and hybrid meetings.Communicate across cultures virtually.

As a senior manager, you're leading distributed teams remotely, in an office setting or both. In this learning path, you’ll learn how to plan for and embrace this new reality, including how to run collaborative hybrid teams, communicate across cultures and create great employee experiences, coach your people, and drive results and resolve conflict.Plan for the work-from-anywhere organization.Build a high-performance work culture.Communicate across cultures virtually.Drive results and resolve conflict.

Explore the critical transition from engineering manager to manager of managers in this 23-minute conference talk that addresses the surprising lack of guidance available for this pivotal career step. Learn from practical insights gained during a year-long journey of scaling from managing one engineering team to overseeing five teams. Discover the key similarities and differences between managing individual contributors and managing other managers, while identifying which existing strengths to leverage and where new skills need development. Examine the biggest challenges faced during this transition alongside debunking common misconceptions about the role. Gain practical tips and templates for navigating information flow within organizations, influencing decisions effectively, and understanding the evolving nature of problems and their resolution at this leadership level. Whether considering this career path, currently in transition, or working alongside senior engineering leaders, acquire actionable strategies to make this professional evolution both smooth and successful while building confidence that complex leadership challenges are indeed "figurable."

Explore Azure Monitor System Center Operations Manager (SCOM) Managed Instance in this 21-minute video tutorial. Learn about the differences between DIY SCOM and SCOM MI, customer responsibilities, Microsoft-managed aspects, connectivity options, management tooling, and supported agents. Discover supported management packs, resiliency and scaling features, enhanced agent log capture, and updating processes. Gain insights into pricing models and migration strategies from existing SCOM deployments. Dive into key topics such as connectivity, management tools, and the benefits of Microsoft-managed infrastructure to understand how SCOM MI can streamline your monitoring responsibilities while maintaining familiar SCOM functionality.

Explore the intriguing intersection of dark matter and neutrino physics in this lecture from the "Understanding the Universe Through Neutrinos" program. Delve into how neutrino facilities can be utilized to investigate dark matter, a mysterious component of the universe that has yet to be directly observed. Learn about the potential of neutrino experiments to shed light on dark matter properties, detection methods, and theoretical models. Gain insights into the latest research and experimental approaches that aim to unravel the connection between these two fundamental aspects of modern physics. Discover how the study of dark matter in neutrino facilities contributes to our understanding of the universe's composition and evolution.

Use AutoCAD for computer-aided facilities management (CAFM). Learn about how to turn available areas into defined spaces and use the data to annotate drawings or analyze in Excel.

Learn about the new normal in facilities management, as employees return to the workspace. Topics include social distancing, PPE, working from home, and more.

Learn about the new normal in facilities management, as employees return to the workspace. Topics include social distancing, PPE, working from home, and more.

Explore the intersection of large-scale scientific facilities and international diplomacy in this comprehensive 3-hour lecture. Delve into the complex relationships between cutting-edge research infrastructure and global politics, examining how scientific collaborations can foster diplomatic ties and promote international cooperation. Learn about the challenges and opportunities that arise when nations come together to build and operate massive scientific installations, such as particle accelerators, space telescopes, and fusion reactors. Discover the role of science diplomacy in addressing global challenges, promoting peace, and advancing human knowledge across borders. Gain insights into the historical context, current landscape, and future prospects of scientific facilities as tools for diplomatic engagement and cross-cultural understanding.