Courses

Use Salesforce to track donations and build donor relationships.Manage your mass-market fundraising, high-touch fundraising, and fundraising operations.Track gift commitments, designations, and transactions to streamline operations.Manage campaigns, outreach source codes, segments, and appeals.

Learn how to manage your manager. In this course, adapted from the podcast How to Be Awesome at Your Job, Mary Abbajay explains how to build a good relationship with your boss.

Learn how to create and manage apps with SCCM and prepare for Microsoft certification exam 70-703. See how to deploy apps using PowerShell scripts, and deploy App-V virtual apps.

This hands-on course will introduce entrepreneurial mindsets and practical tactics for bringing your fundraising efforts to the next level. You will learn how to select funders and revenue streams that are the right fit for your nonprofit. You will review your budgets to recognize your funding gaps and set fundraising goals. You will explore strategies for identifying potential donors, building relationships, and making an ask for funding. You will use storytelling and communications to build your audience of supporters and inspire people to give. The course culminates with combining these elements of effective fundraising into a strategic funding plan for your organization.

Charitable giving is rebounding as the economy improves. Yet there is a shortage of qualified fundraising professionals to help organizations connect their needs with potential donors. Through four courses, you will gain the knowledge and skills to begin or advance your career in the high demand field of fundraising and development. This Specialization is designed to meet the rising demand for trained fundraising professionals.

Great leadership doesn't happen by chance—it happens by design. This course helps you create and evolve a personalized leadership checklist that keeps you focused on what matters most. You'll learn the core components of an effective checklist, from daily practices to strategic responsibilities, and how to structure them for clarity and action. Through practical tools, case examples, and hands-on activities, you'll build a Version 1 of your leadership checklist, test it against real challenges, and refine it as your role evolves.

Explore techniques to lead effective arts fundraising Effective leadership is vital for successful fundraising in the arts and culture; a sector that heavily relies on external funding as part of its income mix. It’s not just about meeting immediate financial needs, but also about fostering an innovative fundraising culture. This three-week course will help you understand your role as a leader in developing and embedding fundraising within your organisation. Discover how to analyse your organisation’s fundraising and make it central to its operations To lead innovative fundraising, you will need to evaluate where it fits in your organisation. You’ll learn how to identify key internal and external relationships and be introduced to models to help you assess their effectiveness. You’ll review industry examples and consider how you can put fundraising at the heart of your organisational structure. Understand your organisational culture and how it affects change in fundraising On this course, you’ll examine how your organisational culture and your stakeholders’ roles affect the fundraising performance and what you can do to change it. To help you lead change, you’ll be introduced to tools that identify attitudes towards risk and innovation. By exploring case studies, you’ll explore techniques that aim to make your organisation resilient and adaptable. Lead successful fundraising while navigating change and crisis Unplanned change is inherent in the arts and cultural sectors. You’ll explore how to distinguish between crisis-led change and longer-term realignments that require changes to your fundraising approach, as well as how to deal with unforeseen changes to avoid disruption. You’ll also consider emerging trends in fundraising and giving, and explore alternative approaches from around the world. This course will be of interest to leaders in the arts and cultural sector. You may be working or aspiring to work as an executive or an artistic director, a CEO, or a general or a financial manager. It may also interest you if you are a board member or senior fundraiser throughout the arts and cultural sector. Whatever your specific role, if you are a senior cultural leader this course is for you.

Far too often organizations see donors through the distorted lens of retention rates and giving capacity. When it comes to fundraising, organizations must remember that relationships are a two-way street. The best fundraisers engage their donors in a multitude of ways: they build relationships, identify common interests, listen, and show gratitude. Through this course, students will learn the ins-and-outs of fundraising from a seasoned fundraiser. Based on the instructor's book "How to Connect with Donors and Double the Money You Raise," the course will show successes and reveal failures that will expose the nuances of effective fundraising practices. Students will then apply the knowledge and stories learned from the class the practices of their own organizations' development teams.

Learn how to fundraise effectively with arts and culture industry experts External investment and philanthropy have always been crucial for arts and culture organisations. As the sector recovers from the pandemic, fundraising is more important than ever. This two-week course, led by experts in arts fundraising, will show you how to fundraise from a variety of sources to build resilience, even in times of crisis. Write a compelling fundraising application You’ll learn to identify the criteria and strategies of the organisations that you are approaching. This knowledge will help you understand how to present a strong business case that explains the return on investment of your proposal and a clear budget that quickly shows what you’re trying to achieve. Explore corporate sponsorship You’ll be introduced to corporate sponsorship and understand what corporations are looking for when seeking partnerships with arts organisations. You’ll learn the benefits and challenges of working with a corporate partner and how to effectively identify, research, and approach partners that best represent your organisation’s unique values. Design campaigns that promote individual giving and learn about digital fundraising You’ll discover different types of individual giving programmes, understand what motivates people to give, and will design strategies to encourage donors to give. You’ll then be introduced to digital fundraising before exploring crowdfunding and how to develop appealing propositions suitable for your audiences. This course is designed for anyone working in the arts and culture industry who wants to take their first steps in fundraising. It will be useful to businesses, artists, leaders, managers, trustees, volunteers and learners who are new to fundraising or require a refresher.

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In this course, you will gain an introduction to the basic terminology and concepts in the field, along with an overview of the development cycle from identification and cultivation through stewardship and recognition. You will learn how to develop a case for support, identify and assess prospective donors, match a donor’s interests and needs with your organization’s mission and goals, recognize planned giving benefits to your donors, structure a successful solicitation, and respond to ethical dilemmas. You’ll also examine career opportunities in the field, along with contemporary issues and trends confronting today’s fundraising managers. Throughout the course you’ll gain hands-on practice developing an array of written products for your fundraising and development portfolio.

This course provides insight on how to prepare for and manage a capital raise if you are building a B2B company What you'll learn: Understand what it takes to prepare for a fundraising process Vijay Nagappan from MHS Capital and Adam Schoenfeld from Simply Measured have put together a course to help entrepreneurs "hack" the B2B fundraising process based on their experience of working together to raise an $8 million funding round that was led by Bessemer Venture Partners. You will get access to presentation materials and can review it at your own pace. If you have any questions along the way, please reach out to us and we will do our best to address them!

Learn how you can fund, deliver, and measure impact with Nonprofit Cloud.Explore solutions for fundraising and program management in Nonprofit Cloud.Manage your mass-market fundraising, high-touch fundraising, and fundraising operations.Discover how to manage your programs and human service cases in Salesforce.Explore how Nonprofit Cloud can help case managers drive client outcomes.Learn how to track program outcomes and grow your impact.Learn how your organization can plan, review, and manage grants in Salesforce.Manage individuals, households, organizations, and the relationships between them.

How to educate, engage & empower your board in fundraising for your nonprofit organization. What you'll learn: Increase fundraising results by engaging your board membersDefine board roles and responsibilitiesCreate opportunities for board members to participate in fundraising at all levelsEmpower board members to lead fundraising efforts in their organizationsUnderstand an effective partnership between board members, CEO’s and professional fundraising staffDetermine ways board members can participate in donor stewardshipCreate a committee structure that will enhance board fundraising effortsProvide board members with training to improve fundraising resultsEvaluate and celebrate board’s fundraising effortsRecruit board members who will actively participate in development Do you struggle to get your nonprofit board members interested or engaged in fundraising? Does your board even know that fundraising is something they should be participating in? Do you want to change that? Empowering and engaging your board in the fundraising process is the way to do it! This course will discuss the importance of a fundraising board in meeting your organization'smission. The courseincludes a review of board roles and responsibilities, specifically fundraising, and offer resources on why and how board members can fundraise. We will discuss the time it takes for successful board and staff fundraising as well assess where your board is nowin current fundraising policy, comfort level and readiness. This course will talk about how you can prepare your board to participate and lead fundraising activities, including suggestions for education, engagement and empowerment of all board members. It also includes the opportunity to evaluate and celebrate your board’s fundraising efforts as well as discuss how to find fundraising board members and address potential conflicts of interest related to fundraising efforts and service on multiple boards. Seasoned board members and staffers charged with fundraising efforts alike will benefit from the comfortable discussion style as well as the many resources on empowering and engaging your board included.

This course focuses on understanding why managers are crucial to team success and the positive impact they can have. It covers recognizing both effective and ineffective management behaviors and highlights the unique value managers bring to their teams.

Learn how to transition from individual contributor to Manager and Leader with confidence! What you'll learn: Welcome to your career in management. But most important…Welcome to leadership. Even for the most gifted individuals, the process of becoming a leader is a rigorous and many times an exhausting journey. The rewards, however, can be enormous. I surveyed a group of managers across many disciplines and asked the question, “As a new manager, what do you wish you learned early in your career?” What follows in this course, is a result of the responses, as well as my personal experience coaching and mentoring new managers. I will open this course by asking you to be patient with yourself. You do not develop leadership skills overnight. It takes practice, it takes trying new things, it takes making mistakes. Yes, sometimes you will fail. That is ok. It is ok to acknowledge when something doesn’t work, it is ok to celebrate and build on your successes. I have broken this course into individual modules. These are small bite sized modules that you can view either one after the other, or one at a time as you drink your morning coffee. Feel free to jump around and view the modules that are of the most importance to you. Take what works, challenge what doesn’t, try new things. I’m excited to join you in this journey. It’s time to think about success. Let’s Get Started. Welcome to your career in management. But most important…Welcome to leadership. Why did you make this big move? To grow personally and professionally? To make a difference? To lead others to realize their success? All of the above?All this, and more! Even for the most gifted individuals, the process of becoming a leader is a rigorous and many times an exhausting journey. The rewards, however, can be enormous. I surveyed a group of managers across many disciplines and asked the question, “As a new manager, what do you wish you learned early in your career?” What follows in this course, is a result of the responses, as well as my personal experience coaching and mentoring new managers. I will begin by asking you to be patient with yourself. You do not develop leadership skills overnight. It takes practice, it takes trying new things, it takes making mistakes. Yes, sometimes you will fail. That is ok. It is ok to acknowledge when something doesn’t work, it is ok to celebrate and build on your successes. I have broken this course into individual modules. These are small bite sized modules that you can view either one after the other, or one at a time as you drink your morning coffee. Feel free to jump around and view the modules that are of the most importance to you. Take what works, challenge what doesn’t, try new things.The Chapters include:Introduction to ManagementDeveloping Your Leadership StyleLeadership ResponsibilitiesLeadership CommunicationTeam DevelopmentYour Growth and DevelopmentManagers Toolkit I’m excited to join you in this journey. It’s time to think about success. Let’s Get Started.

Learn the skills you need as a middle manager, including how to build strong hybrid teams, onboard new employees, conduct performance reviews and give feedback, develop OKRs to drive business alignment, trust your teams to do their best work, build visibility online as a remote leader, and communicate across cultures virtually. After completing this learning path, advance your skills with Manage Remote and Hybrid Teams as a Senior Manager.Build strong hybrid/remote teams.Onboard new employees effectively.Create OKRs that drive alignment, autonomy, and accountability.Communicate across cultures virtually.

Discover what it means to lead at a distance. As a new manager, learn how to run effective virtual and hybrid meetings, build a virtual team culture, communicate across cultures, whether working virtually or in person, and drive engagement, productivity, and growth. After completing this learning path, advance your skills with Manage Remote and Hybrid Teams as a Middle Manager.Discover what it means to lead at a distance.Drive engagement, productivity, and growth remotely.Run effective virtual and hybrid meetings.Communicate across cultures virtually.

As a senior manager, you're leading distributed teams remotely, in an office setting or both. In this learning path, you’ll learn how to plan for and embrace this new reality, including how to run collaborative hybrid teams, communicate across cultures and create great employee experiences, coach your people, and drive results and resolve conflict.Plan for the work-from-anywhere organization.Build a high-performance work culture.Communicate across cultures virtually.Drive results and resolve conflict.

At the end of this project, you will learn how to create a fundraising page on Chuffed for a collaborative project for personal or professional purposes. This Guided Project is an introduction to Chuffed and is designed for people who want to have their own fundraising page for a nonprofit, charity, social enterprise, community project, or someone in need. Chuffed offers an online platform to create a fundraiser, large or small, with no set-up fees by the platform. Moreover, Chuffed offers possibilities to develop a fundraising page site with many functionalities and aesthetic characteristics. After completing this project, you will be able to create a fundraising page, select and modify the main features offered on the platform, define your financial and participatory goals and the rewards potentially offered to your contributors. Chuffed is a simple and free platform that provides extraordinary online advertising for your collaborative project. This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions