Courses

The knowledge and expertise you need to know to become an IT manager and develop those skills What you'll learn: Moving from a Tech to a Manager ,IT Manager ResponsibilitiesIT Strategies, Roadmaps, BudgetsPeople and Staff ManagementHardware, Software and other RegistersDisaster Recovery Design and SetupOperations, Security & Capacity ManagementReporting, Audits and Dashboards Hi and welcome to this training course — and thank you for registering! I really appreciate you taking the time to invest in your professional growth.In this course, we’ve put together a series of practical videos that will help you build the knowledge and skills needed to step up into an IT Manager role — or strengthen your current one. Whether you’re just starting your journey or already managing a team, you’ll gain valuable insights into what successful IT Managers actually do day to day.In this course, we’ll cover:Transitioning from technical work to managementCore IT Manager responsibilities and prioritiesBuilding IT strategies, roadmaps, and budgetsManaging people, performance, and team cultureOverseeing hardware, software, and asset registersRunning effective meetings and communication rhythmsDisaster recovery, operations, security, and capacity planningReporting, audits, and dashboards for executive visibilityWhat do you need to know before starting? A solid understanding of general IT systems and concepts will help you get the most from this course — but you don’t need to be an expert.Who is this course for?IT professionals and technicians aiming to move into managementCurrent IT Managers looking to sharpen their leadership and strategic skillsWhy take this course? This course is straightforward, practical, and designed for real-world application. You’ll learn the essential skills, frameworks, and responsibilities that define a great IT Manager — helping you lead with confidence and impact.– Emilio

Gartner has forecast that global IT spending is set to surge and the demand for IT project managers is rising sharply! This IBM IT Project Management Professional Certificate gives aspiring IT project managers, project coordinators, IT support specialists, and entry-level IT professionals the in-demand skills employers need to drive successful, business-aligned technology initiatives. No prior experience required. What do IT project managers do? IT project managers plan, coordinate, and oversee technology projects, ensuring they meet business goals, stay within budget, and are completed on schedule. They work closely with cross-functional teams to manage resources, assess risks, and address challenges, all while aligning project outcomes with an organization’s strategic objectives. During this program, you’ll gain the essential skills and tools you need to excel as an IT project manager. Starting with the foundational concepts of project management, you’ll learn how to plan, manage, and track projects effectively while mastering key communication and leadership techniques that help ensure project success. You’ll dive into both traditional and Agile methodologies., You’ll explore adaptive planning, iterative development, and continuous improvement, all of which are vital for delivering value to customers early and often. Additionally, you'll gain a solid understanding of the technical skills needed for IT project management, including key concepts in hardware, operating systems, software, cybersecurity, and cloud computing. Throughout the program, you’ll apply these concepts in real-world scenarios, practicing how to set up projects for success, manage risks, and address challenges that arise during the project lifecycle. You’ll dive into software engineering fundamentals, including the Software Development Lifecycle (SDLC), tools, technologies, and stacks, giving you a comprehensive understanding of the tech landscape. The program also prepares you to gain certification such as the industry-recognized Certified Associate in Project Management (CAPM) exam from PMI. And, as you progress, you'll build hands-on skills, such as creating project timelines, managing resources, and handling client communications. The program then culminates in a capstone project where you’ll demonstrate your end-to-end knowledge of IT project management, showcasing your ability to manage and lead successful IT projects while ensuring business alignment and positive outcomes. If you’re keen to kickstart a rewarding IT project management career, ENROLL TODAY and prepare to power up your resume for success!

Prepare for a career in the high-growth field of IT project management. In this program, you’ll develop the skills and tools to have a competitive edge in the job market as an entry-level IT project manager in less than 3 months. No prior knowledge or experience is required. IT project managers track projects, manage risks, and work cross-functionally to support an organization’s IT infrastructure and software development. IT project managers often act as a liaison between the business and technical functions to drive high-impact projects to a successful completion. You’ll learn in-demand skills used by professional IT project managers including planning and managing projects, effective communication and leadership methods, agile methodologies, and gain a deep understanding of the concepts, tools, and language of project management. Alongside these crucial skills, you’ll receive foundational technical training in hardware, operating systems, software, cybersecurity, and cloud computing. In addition, you will be trained in software engineering fundamentals, Software Development Lifecycle (SDLC), software development tools, technologies, and stacks to set you up for success as an IT project manager. Upon completing the full program, you’ll gain access to career support resources to help you in your job search and you’ll earn a Professional Certificate from IBM to showcase your proficiency to potential employers.

Prepare for a career in the high-growth field of IT project management. In this program, you’ll develop the skills and tools to have a competitive edge in the job market as an entry-level IT project manager in less than 3 months. No prior knowledge or experience is required. IT project managers track projects, manage risks, and work cross-functionally to support an organization’s IT infrastructure and software development. IT project managers often act as a liaison between the business and technical functions to drive high-impact projects to a successful completion. You’ll learn in-demand skills used by professional IT project managers including planning and managing projects, effective communication and leadership methods, agile methodologies, and gain a deep understanding of the concepts, tools, and language of project management. Alongside these crucial skills, you’ll receive foundational technical training in hardware, operating systems, software, cybersecurity, and cloud computing. In addition, you will be trained in software engineering fundamentals, Software Development Lifecycle (SDLC), software development tools, technologies, and stacks to set you up for success as an IT project manager. Upon completing the full program, you’ll gain access to career support resources to help you in your job search and you’ll earn a Professional Certificate from IBM to showcase your proficiency to potential employers.

Preparing for the IT Project Manager Interview What you'll learn: Interviewing TechniquesDeveloping a Project Management ResumePreparing for Interview Questions With almost 3 hours of content, this is the most comprehensive course on preparing for the IT Project Management interview. Gain knowledge on what to expect on the IT ProjectManagement Interview - from understanding the job description through negotiating the final job offer. Information gathered is from specific past interview experience - you will be taken step-by-step on how to properly prepare for the IT Project Manager Interview and understand what questions to expect. Gain real-world insight as to how to prepare for the IT Project Management Interview as we work understanding your resume, understanding the job description, and understanding the company that is about to interview you. Be confident the next time you interview for an IT Project Manager position. This online training course will give you the background to be ready for your next interview.Bonuses - I give you a mock interview so that you can put into practice what you've learned. I also provide a resource on sample interview questions along with sample answers!How long will it take?With about 25 lectures and almost 3 hours of content, if you budget just 30 minutes a day, you can complete this course in approximately 6 days. Is it for me?This course is for you if you want to learn step-by-step on how to prepare for an IT Project Manager interview. Remember, this course is not a generalization but is based on my past experience interviewing for IT Project Manager positions. What if I don't understand a topic?As you move through the course, I will provide prompts where you can reach out to me on my website with questions or feedback. I will PERSONALLY get back to you to answer any questions you may have. What you’ll learnHow to understand your resume and brainstorm potential questions that a hiring manager will ask you. How to frame your interview answers in the context of the job description and what the company is looking for.Negotiating the job offer when you are accepted.Observing the interviewer and ensuring that you are respected during the interview.How to research what your true worth is to be ready for the salary negotiation.How to stay positive during the interview process.What to expect from the different lines of questioning from both the hiring manager and the Human Resources representative. Who this course is for:Anyone interviewing for an IT Project Management position

Explore the critical decision points, essential traits, and necessary training for transitioning into an IT management role in this 19-minute SQLBits conference talk. Gain insights into how to effectively support your employees and contribute to organizational success. Learn from experienced speaker Buck Woody as he shares valuable guidance on navigating the path to becoming an IT manager and maximizing your impact in a leadership position.

Navigating the Digital Landscape: Essential Skills for IT Operations Excellence What you'll learn: IT Operations ManagementIT Infrastructure ManagementIncident Response and Problem ResolutionSecurity and Compliance in IT OperationsTeam Leadership and Collaboration Welcome to IT Operations Manager Training — a course designed to help you master the art of running efficient, secure, and reliable IT operations.In this course, you’ll learn how to align IT with business goals, streamline processes, manage incidents, and lead high-performing teams. Whether you’re an experienced IT professional or preparing for your first management role, this course will give you the practical skills and confidence to excel.We’ll cover the full spectrum of IT operations management — from infrastructure foundations and team leadership to cybersecurity and performance optimization.Here’s what we’ll cover:Foundations of IT Operations Management Understand how hardware, software, networks, and security work together to support business operations.Operational Efficiency and Performance Optimization Streamline workflows, monitor system performance, and ensure your IT environment meets organizational goals.Incident Response and Problem Resolution Learn proven strategies to minimize downtime, troubleshoot effectively, and manage incidents under pressure.Team Leadership and Collaboration Develop leadership skills to manage IT teams, foster collaboration, and promote continuous improvement.Cybersecurity Best Practices Build resilience through practical security frameworks and learn how to protect your organization’s assets.Continuous Improvement and Adaptability Stay agile, embrace change, and lead your team confidently in a fast-evolving IT landscape.By the end of this course, you’ll have a clear roadmap for managing IT operations strategically — combining technical excellence with strong leadership. You’ll be ready to make smarter decisions, deliver stability, and drive continuous improvement across your IT environment.– Emilio

This 16-minute tutorial from Analytics Mania demonstrates how to implement Microsoft's mandatory consent mode using Google Tag Manager for advertisers running Microsoft Ads in the EEA, UK, or Switzerland. Learn the essential configuration steps including required settings for Microsoft UET tag, how to set up consent triggers, testing your implementation, and properly handling both default and update consent states. Similar to Google's consent requirements, Microsoft now mandates proper consent management for ads in specific regions. Follow this step-by-step guide to ensure your ad campaigns comply with Microsoft's requirements while maintaining effective tracking capabilities.

Explore how a Product Manager for IT Enablement drives organizational technology transformation in this 13-minute conference talk. Learn from Roos Anneveldt's experience at Essent as she details the strategic shift from traditional IT silos to an agile, collaborative structure focused on value creation and becoming a technology-driven business. Discover how integrating practices from Team Topologies framework helps redefine platform and enablement teams to unlock greater organizational value. Understand the implementation of scalable, automated cloud platform solutions that include direct consultations to support stream-aligned teams, and see how GitOps integration enables engineers to contribute directly while keeping platforms adaptable to evolving needs. Examine Essent's innovative "three amigos" leadership model featuring a Product Manager, System Engineer, and Agile Release Train Engineer that promotes shared responsibility and democratic decision-making. Gain insights into treating software engineers as customers to create platforms that encourage voluntary adoption rather than enforcement, fostering a collaborative culture where platforms serve as dynamic environments for innovation. See how this comprehensive approach positions IT Enablement as a critical enabler of innovation and business success during the transition to becoming a tech-focused company.

The IT Ops sessions are short-form conference-style sessions, minus the conference. In this session, Optimizing Windows 11 Upgrades with Configuration Manager, you'll see the complexities of Windows 11 upgrades. This session is designed to help you, the seasoned IT professional, discover the art of seamlessly upgrading to Windows 11 with Configuration Manager. You'll learn how to bridge the dynamic Windows 11 ecosystem with the robust tools offered by PowerShell. You'll see how to perform intricate workflows as well as automating tasks and utilizing PowerShell for Configuration Manager assets. You'll uncover scripting strategies, best practices, and a plethora of learning resources, ensuring you're well-equipped to handle the intricacies of Windows 11 upgrades. By the end of this session, you'll gain a comprehensive understanding of critical elements including Configuration Manager integration, PowerShell automation, and common operations like ask sequences, reporting, and more. Enjoy this power-packed IT Ops Session that condenses valuable expertise into a short-form, focused exploration.

Explore the key considerations for transitioning into an IT management role in this 21-minute SQLBits conference talk. Gain insights into crucial career decision points, essential managerial traits, necessary training for success, and strategies to support employee and organizational growth. Learn about the importance of effective leadership, common management myths, self-awareness, required skills, and challenging realities of the position. Discover the management process and the significance of active listening in leadership. Presented by Buck Woody, this session provides valuable guidance for IT professionals contemplating a move into management.

Explore the world of server-side tracking in Google Tag Manager with this comprehensive 45-minute tutorial. Learn about the benefits and drawbacks of server-side tagging, and follow step-by-step instructions on how to configure it in Google Tag Manager. Discover the process of connecting a custom domain, gain insights into other important aspects, and get a glimpse into the future of server-side tagging. Perfect for beginners and those curious about the potential of this technology, this video provides a clear introduction to server-side tracking and its implications for marketers and analytics professionals.

Explore the challenges and intricacies of designing a modern build system and dependency manager in this conference talk. Delve into the complexities of creating a package manager for C and C++ projects, focusing on the Meson build system. Discover the various reasons that make designing such systems difficult, including support for multiple compilers and seamless integration across diverse platforms. Learn about key design principles, dependency management techniques, and practical examples of build definitions. Gain insights into topics such as system dependencies, vendoring, third-party package managers, and language-specific source collators. Understand the importance of cohesion, simplicity, and adherence to the "law of programmers" in build system design. Witness live demos of building complex projects on multiple platforms while conforming to specific system requirements.

Explore the critical transition from AI demos to real products in this conference talk that addresses the unique challenges of AI product development. Learn why traditional product management approaches fall short in the uncertain landscape of AI technology and discover the essential role of an AI Product Manager in bridging the gap between technical innovation and user impact. Examine real case studies from the UK Government's Incubator for Artificial Intelligence to understand how AI products can deliver genuine public value beyond initial hype. Gain insights into why technical professionals are uniquely positioned to fill this leadership gap and discover practical strategies for stepping into the AI Product Manager role. The presentation draws from extensive experience in public sector data science, including work at 10 Downing Street, and provides actionable guidance for transforming technical expertise into product leadership that drives real-world AI adoption and success.

Learn how to set up a comprehensive web hosting environment in this 39-minute tutorial. Explore the installation and configuration of Docker, Docker-Compose, and NGinX Proxy Manager for efficient website and web application hosting. Discover techniques for domain and subdomain routing to servers and home servers. Follow step-by-step instructions to integrate these tools, creating a robust foundation for self-hosting projects. Gain valuable insights into managing containerized applications, reverse proxying, and domain management, equipping you with essential skills for deploying and maintaining web services.

Explore the latest developments in LandTrack systems through this 22-minute conference presentation delivered at the Exploration Symposium 2025 by Roger Pelham, IT Manager at Datamine. Gain insights into LandTrack's current capabilities and recent updates from an industry expert with over 35 years of IT experience who has worked on major global projects for multinational companies including Oracle Corporation, Pfizer Pharmaceuticals, and Amazon.com. Learn about the technical aspects of LandTrack systems and how they integrate with Datamine's broader suite of exploration technology solutions. Discover how these systems support modern exploration workflows alongside other cutting-edge tools ranging from geophysical processing with PA Explorer to advanced geological mapping with Discover in ArcGIS Pro, as part of a comprehensive symposium featuring industry leaders from organizations including Austex Resource Opportunities, DMIRS, Vision-Environment, Gibb River Diamonds Limited, Scala Minerals, and Snowden Optiro.

Learn how to manage your manager. In this course, adapted from the podcast How to Be Awesome at Your Job, Mary Abbajay explains how to build a good relationship with your boss.

Learn how to create and manage apps with SCCM and prepare for Microsoft certification exam 70-703. See how to deploy apps using PowerShell scripts, and deploy App-V virtual apps.

"GenAI for IT Project Managers" is designed to introduce IT project managers to the revolutionary world of GenAI technologies. This course provides an essential understanding of how GenAI can be integrated into IT project management to enhance efficiency, decision-making, and innovation. The content is tailored specifically for IT project managers who are looking to incorporate advanced technologies into their projects and workflows. This course is designed for team leads, senior project managers, and aspiring IT project managers who are eager to leverage GenAI technologies to enhance their project management capabilities. Whether you are a seasoned IT professional looking to innovate within your projects or an up-and-coming manager seeking to distinguish yourself, this course offers valuable insights into the integration of GenAI tools and methodologies in project management. Participants should have a foundational understanding of IT project management, including key project lifecycle stages and processes. While a deep technical background is not required, familiarity with IT infrastructure and software development cycles will help contextualize the application of GenAI in project management. By the end of this course, learners will understand how GenAI can enhance key IT project management functions, including project tracking, risk management, and communication. You'll gain insights into the limitations of GenAI, learn to apply its tools in real-world scenarios, and explore the ethical considerations of its use. Additionally, you'll develop strategies for integrating GenAI into your projects and reflect on its transformative impact on project management.

Great leadership doesn't happen by chance—it happens by design. This course helps you create and evolve a personalized leadership checklist that keeps you focused on what matters most. You'll learn the core components of an effective checklist, from daily practices to strategic responsibilities, and how to structure them for clarity and action. Through practical tools, case examples, and hands-on activities, you'll build a Version 1 of your leadership checklist, test it against real challenges, and refine it as your role evolves.