Courses

This course includes5 days of live, project-based training from expertsProprietary workbook includedVerified digital certificate of completionLearn at an accredited institutionCredits: 3.0 CEUsSmall class sizesThe course meets the recommendations outlined in the Office of Personnel Management’s Federal Supervisory Training Framework and its Leadership Competencies. By focusing on OPM’s recommended “soft skills” for supervisors, these skill sets lay a solid foundation for both federal and non-federal supervisors.Target AudienceThis course is designed for new supervisors as well as participants in supervisory development programs. Experienced supervisors who want to update and refresh their leadership competencies will also find this course invaluable.What You'll Learn at a GlanceDescribe the responsibilities of a federal supervisor. Manage the challenges in transitioning to supervision. Balance the three key supervisory accountabilities. Describe the role of the supervisor as a change agent. Foster an environment that inspires and motivates employees. Describe the opportunities and challenges for new supervisors. Recognize the unique perspectives & contributions of a diverse workforce. Meet the supervisory challenge. Manage conflict in a way that encourages collaboration & creativity.Course SyllabusModule 1: Introduction to the CourseLink course topics to OPM's Federal Supervisory Training FrameworkIdentify current supervisory skills and areas for growthDescribe the Primary Responsibility Statement for guiding decisionsModule 2: Transitioning Into SupervisionUnderstand the primary roles of a supervisorLearn about sources of power and how employees respond to powerExplore the Supervisor’s three accountabilities and the Accountability TriangleModule 3: Building Quality Relationships Through Effective CommunicationExamine the link between balancing accountabilities and communicationLearn strategies for communicating effectively with virtual teamsUnderstand the different types of listening skills and their applicationModule 4: Inspiring a Motivated and Committed WorkforceAnalyze motivational theories such as Maslow’s Hierarchy of Needs and Herzberg’s Hygiene-Motivator TheoryUnderstand the relationship between motivation and performanceIdentify employee needs through observation and conversationModule 5: Managing and Resolving ConflictUnderstand the value of conflict and methods for conflict resolutionLearn five styles for handling conflict and the importance of flexibilityModule 6: A Model for Performance ExcellenceExamine the performance management system and its components: planning, monitoring, developing, rating, and rewardingLearn about giving feedback using the Situation-Behavior-Impact modelUnderstand the importance of delegating tasks for skill developmentModule 7: Analyzing and Addressing Performance ProblemsDifferentiate between performance and conduct issuesFollow a structured approach to analyzing and addressing performance problemsModule 8: The Supervisory ChallengeReflect on your supervisory journey and personal responsibility statementSynthesize all course concepts into a personalized supervisory plan

Explore the concept of Supervisor Protection Keys in this informative 21-minute talk by Ira Weiny from the Linux Foundation. Gain insights into this important security feature and its implementation in Linux systems. Learn about the mechanisms used to protect supervisor memory from unauthorized access and understand how these keys enhance overall system security. Discover the potential applications and benefits of Supervisor Protection Keys in various computing environments.

Explore a 37-minute lecture on modeling passenger behavior in the London Underground, presented by the Alan Turing Institute. Delve into two main research areas: an end-to-end model for inferring changes in passenger behavior during unplanned disruptions, incorporating user-level data and heterogeneous choice inferred from smart card outputs, and an abstract view of causal models for complex systems with shock records and observational data. Learn about network tomography problems, transportation networks challenges, and experimental results using TfL datasets for travel time prediction and station load estimation. Gain insights into gradient backpropagation, intractability, and approximation techniques used in these models.

Explore how VMware Cloud Foundation 9.0 transforms private cloud operations through VCF Automation in this 35-minute technical presentation. Discover the shift toward self-service private cloud consumption that enables business units to deploy applications and services with unprecedented agility while maintaining enterprise-grade control through policy-based governance. Learn about the modern cloud interface that delivers public cloud-like Infrastructure-as-a-Service capabilities straight out-of-the-box, including advanced tenant management through "organizations," centralized content control via content libraries, and policy-as-code capabilities. Examine the architectural foundations of the solution, focusing on the supervisor in vCenter that enables the "all-apps" experience and how regions comprised of supervisors abstract resources across the VCF fleet for streamlined consumption. Understand the implementation of projects within organizations for enhanced isolation and management of users and namespaces. Watch live demonstrations of deploying virtual machines and Kubernetes clusters using the services UI, plus explore catalog-driven deployments for curated "anything as a service" solutions. Gain insights into how vSphere services integration, including VM service and VKS service, simplifies the deployment of both traditional VMs and modern Kubernetes clusters within the automation framework.

Change is the norm. You are responsible for your own productivity and that of your staff. Your day-to-day dealings may now include colleagues, your boss, and senior management who all have different interests and viewpoints.This seminar will equip you with proven supervisory techniques that you can put into action immediately. The skills savvy supervisors use to plan, organize, communicate and monitor will become part of your toolkit to effectively manage everyday interactions with greater ease. You will learn to leverage both your hard skills and your people skills to meet your new challenges with increased confidence, respect and power.Who Should AttendNew supervisors with fewer than five years of supervisory experience, and process and production supervisors who want the benefit of basic management skills training.How You Will Benefit Know your role as a supervisorUnderstand diversity and individual differencesRecognize legal responsibilities as a supervisorManage an ethical workplace. Handle difficult conversations.Use effective communication skills of active listening and questioningCreate a motivational environment using feedback and reinforcement to guide and motivate behaviorIncrease performance through coachingUse delegation as a tool to motivate and develop peopleCreate a plan for your own continuing growth and developmentWhat You Will Cover Different Supervisory Styles • Understanding the three supervisory styles • Practicing when and how to use each supervisory styleManaging Up • Understanding and adapting to your manager’s style • Anticipating your manager’s needs and fulfilling them • Developing the best possible relationship with your managerManaging a Diverse Workforce • How diversity affects you, your work unit, your company • Applying inclusivity to your teamLegal and Ethical Responsibilities • Understanding the Equal Employment Opportunity, Americans with Disabilities Act (ADA), hostile environment, and other key laws and legal terms • Knowing your ethical responsibilities and making ethical decisionsCreating a Motivational Environment • Understanding the common workplace motivators and reinforcements • Practicing the rules for reinforcing productive behavior • Developing a strategy for solving a current employee motivational problemCommunication Skills • Demonstrating active listening to show understanding and check content • Asking questions that uncover valuable information and strengthen the relationshipGreat Performance Through Coaching • Demonstrating giving and receiving feedback constructively • Assessing your own strengths and development needs as a coach • Asking questions that increase employees’ self-awareness and accountability • Demonstrating the AMA GUIDE coaching modelManaging Performance Appraisals • Understanding the importance of quarterly performance alignment discussions • Conducting a performance appraisal meeting and keeping records • Coping with employee reactionsDelegation as a Motivational Tool–to Develop and Motivate • What to delegate, to whom to delegate, and how to delegatePlanning for Continuing Growth

Explore a comprehensive conference talk on remote exploitation of unaltered passenger vehicles. Delve into the reality of car hacking as experts demonstrate a step-by-step remote attack on a factory vehicle. Learn about pivoting through various hardware components to send CAN bus messages to critical electronic control units. Discover the process of chaining multiple elements to affect physical systems, and understand the true capabilities and limitations of remote car attacks. Gain insights into topics such as remote attack paradigms, Wi-Fi vulnerabilities, password guessing, D-Bus command line injection, GPS tracking, radio volume manipulation, long-distance communications, firmware updates, security unlocks, and checksum codes. Conclude with a discussion on the implications and potential solutions for automotive cybersecurity.

Throughout this course, we will discuss the various considerations and processes for leading and supervising an animation team. Software required: . Throughout this course, we will discuss the various considerations and processes for leading and supervising an animation team. These tutorials will discuss the subjects of character continuity, plotting sequences, casting scenes, preparation techniques, group review dynamics, scene review processes, animation feedback methods, and pipeline considerations. By the end of this training, you will have many great techniques to utilize as well as an even more thorough understanding of all the elements of leading an animation team on a project.

Learn how to deploy a Python 3.9 application as a service using Supervisor on a free AWS EC2 instance. This 35-minute tutorial covers Python 3.9 installation, configuring Python environments, creating a sample application, installing and configuring Supervisor, and setting up Supervisor as a service. Follow step-by-step instructions to ensure your Python application runs uninterrupted on AWS EC2, while maintaining compatibility with existing Python 2.7 applications. Gain practical knowledge on AWS EC2 instance management, Python environment setup, and service deployment using Supervisor for reliable application hosting.

This course is designed for new frontline supervisors stepping into leadership roles for the first time. In 20 concise, 90-second videos, you will practice essential leadership skills that help you shift from peer to supervisor with confidence. The course emphasizes practical tools for building trust, communicating with clarity, and guiding teams through daily challenges. You’ll learn how to balance authority with approachability, manage former peers effectively, and use feedback and influence strategies to improve team performance. With a focus on emotional intelligence, accountability, and professional judgment, the course equips you to handle pressure while supporting both team and personal growth. Whether you are leading on the shop floor, in customer service, or in operations, you’ll leave with actionable routines for your first 30 days as a new supervisor.

Explore the culinary experience aboard the legendary luxury liner Lusitania in this 38-minute video from Tasting History with Max Miller. Delve into the opulent dining practices of early 20th-century ocean travel, uncovering the exquisite menus and lavish meals served to passengers. Learn about the historical significance of the Lusitania, its tragic fate, and how it reflected the pinnacle of Edwardian-era luxury. Discover the intricate details of food preparation, service, and etiquette observed in the ship's grand dining rooms. Gain insights into the social dynamics and class distinctions evident in the varying dining experiences across different passenger classes. Examine period recipes and cooking techniques, with the opportunity to recreate a dish from the Lusitania's menu.

Learn about Containerd, a powerful container supervisor, in this 37-minute Docker conference talk. Explore the design decisions behind Containerd's architecture, including its ability to reattach to running containers after being killed and its capacity to start hundreds of containers within seconds. Discover the background of Containerd, understand the reasons for its development, and delve into concepts such as daemonless containers and exit codes. Examine the architecture, exit status handling, standard I/O management, and reparenting capabilities. Watch a live demo and gain insights into the runtime workflow of this efficient container management tool.

This one day refresher course is required for all accredited asbestos contractor supervisors to extend their accreditation for a one-year period. Course Content: Review state of the art work practicesReview air monitoringReview federal and state regulationsSupervisory techniquesCase StudiesAfter registration, students will receive information on signing onto the webinar platform via ZOOM. Please note access to PC with webcam and audio will be necessary to attend the live webinar. Students will be required to show their state ID (example: Drivers license) at the start of the Webinar. During the Live webinar, students will be able to interact with the instructor. Training will be actively proctored at all times.

By participating in this self-paced corporate learning course, you'll learn about the role management plays in identifying and reducing stress for employees in the workplace. Our short video lessons are fun and informative, and the included quizzes may be used for additional review or training.

We've provided a helpful resource you can use to teach your supervisors about emotional intelligence in this engaging corporate training course. Made up of lessons, quizzes and tests, this course is always accessible on mobile device as well as computers.

Explore the diagnosis and repair process for a Nissan Rogue's passenger window issue in this automotive repair video. Follow along as the mechanic investigates why the window goes up but won't come down, regardless of which switch is used. Learn troubleshooting techniques and potential solutions for electric window problems in used auction vehicles. Gain insights into common issues found in pre-owned cars and the importance of thorough inspections before purchase.

Explore optimization models for public transport in this comprehensive lecture presented by Anita Schöbel from Fraunhofer Institute for Industrial Mathematics. Delve into various planning stages of public transport optimization, including network design, line planning, timetabling, vehicle and crew scheduling, and delay management. Examine the dual objectives of minimizing costs and maximizing passenger convenience, with a focus on the crucial role of passenger route choices. Learn about the complexities involved in determining passenger routes within given line plans or timetables, especially when considering capacity constraints. Begin with a basic modeling course applied to public transport planning, developing models and resulting integer programs for stop location, line planning, timetabling, and delay management. Understand how passengers are incorporated into these processes. Then, explore different equity goals for each planning stage and discover how these objectives can be reflected in integer programming. Gain valuable insights into the mathematical foundations for creating more equitable transportation systems through this in-depth presentation from IPAM's workshop on Mathematical Foundations for Equity in Transportation Systems.

Service etiquette demonstrates effective interpersonal skills, which can help service professionals make a positive impression and deliver a high standard of service. For financial services, carefully executed etiquette strategies can help financial service professionals to connect with their customers, develop positive relationships, and make a good first impression. More importantly, when dealing with consumer finances, it creates customer trust and confidence. The course endeavours to understand the dimensions of service etiquette and leverage it to increase conversions, improve customer loyalty, trust, and respect.

Explore how Python can revolutionize aeronautical flight planning in this 30-minute conference talk from EuroPython 2025. Discover the complex world of flight dispatching, where professionals must analyze countless variables including weather conditions, aircraft weight, fuel requirements, passenger loads, and cargo before each takeoff. Learn about the critical challenges flight dispatchers face, particularly last-minute passenger count changes that can dramatically impact flight planning and potentially leave passengers stranded if miscalculated. Examine current manual processes used in the aviation industry and understand how data analysis technologies can significantly improve efficiency and accuracy in flight operations. See a practical Python-based solution proposal that processes historical flight data from recent months to predict passenger numbers based on specific flight parameters like date, time, and destination. Gain insights into daily flight operations and understand how modern data science techniques can transform this fascinating and growing sector of the aviation industry.

Learn about the strategic outlook and roadmap evolution for Supervisor software in this 11-minute conference presentation from the Geology Symposium 2025. Discover insights from Oscar Rondon, Principal Geostatistician at Datamine, who brings over 18 years of experience in geostatistics and resource estimation to discuss the future direction of this mining software platform. Gain understanding of how Supervisor is evolving to meet the changing needs of mine and resource geology professionals, with perspectives informed by extensive experience in resource estimation, conditional simulation, uniform conditioning, and change of support techniques across various commodities and mineralisation styles. Explore the strategic vision for advancing geostatistical applications in mining through this expert presentation delivered at a symposium featuring leading professionals from major mining companies and technology providers including Vale, Evolution Mining, Northern Star Resources, and other industry leaders.

Explore the fascinating race to develop supersonic passenger aircraft in this 35-minute conference talk by Nickolas Means at Ruby Central. Discover how Chuck Yeager's breaking of the sound barrier sparked a global competition among the US, Russia, UK, and France to create planes capable of transporting paying passengers faster than sound. Learn why the Anglo-French Concorde emerged as the only design to fly passengers in significant numbers. Gain insights into the role of compromise and constraints in engineering success, and reflect on the nature of success itself. Delve into this captivating story of aviation history, technological innovation, and international competition, presented by a passionate storyteller and engineering expert.