Courses

Everything you need to know to create effective brick & mortar retail stores: Image, Display, Storefront, and Lighting. What you'll learn: Design or evaluate any type of retail store, in any location using the tools and techniques presented.This course is best suited for people who are designers, retailers, or real estate executive. This course is intended for "brick & motar" stores.Students will learn what makes a successful store and what to avoid. Owners can avoid costly design mistakes. Designers can avoid research and guesswork.After completing the course, you will look at retail stores with a different and move savvy perspective Store Design is an informative, stimulating course that provides everything you need to design retail stores. You will create stores that establish a strong image, attract shoppers, and motivate buying...in short, well-conceived designs...that sell. NOTE: Before you purchase this course, please understand this course is not a substitute for practical experience or knowledge in the world of design and construction. To use this course successfully, other than to just gain a better understanding of this interesting and distinctive design field, you will have to have basic architectural/interior design knowledge and/or experience. You will gain a comprehensive knowledge of what makes a successful retail store design, and the pitfalls to avoid. Determine the correct image for your storeDesign a sensible, logical floor planCreate totally effective product presentationDesign storefronts that attract, sell and reinforce the store imageDesign vibrant and effective lightingStore Design is your guided tour through the entire retail design process. Design fast and effectively and explain the reasons for your design decisions. Take the mystery out of the process. The axiomatic elements of the design of stores are presented in simple diagrams with straight-forward language. It's a structured process leading to design success. Of course, you are still the designer. This comprehensive course is your toolkit to use to increase your abilities and critical perception. The skills of a store designer are always in demand. This is an exciting, edgy, and never-boring area of work. The store design process moves quickly, and it's full of theater and fun. Unlike other project types which may take years to complete, the products of your imagination in retail will be revealed in a matter of weeks. After you complete the course, you will have the confidence to know that your store design will work functionally, aesthetically, and psychologically. You will always create the right concept for every product, every location, and every retailer, because you will have sound design principles on which to base every decision. Take the course: broaden your skills, become more marketable, and have fun creating cutting-edge retail stores. You'll be amazed how fast you can become an expert in the exciting field of retail store design.

Explore the vulnerabilities and security challenges of retail store point-of-sale (POS) systems in this informative conference talk from Derbycon 7. Delve into PCI security controls, network access issues, and kiosk mode vulnerabilities. Learn about hotkey exploits and network testing techniques specific to retail environments. Gain valuable insights into recommended security measures to protect POS systems from potential threats and ensure compliance with industry standards.

This course includes5 days of live, project-based training from expertsProprietary workbook includedVerified digital certificate of completionLearn at an accredited institutionCredits: 3.0 CEUsSmall class sizesThe course meets the recommendations outlined in the Office of Personnel Management’s Federal Supervisory Training Framework and its Leadership Competencies. By focusing on OPM’s recommended “soft skills” for supervisors, these skill sets lay a solid foundation for both federal and non-federal supervisors.Target AudienceThis course is designed for new supervisors as well as participants in supervisory development programs. Experienced supervisors who want to update and refresh their leadership competencies will also find this course invaluable.What You'll Learn at a GlanceDescribe the responsibilities of a federal supervisor. Manage the challenges in transitioning to supervision. Balance the three key supervisory accountabilities. Describe the role of the supervisor as a change agent. Foster an environment that inspires and motivates employees. Describe the opportunities and challenges for new supervisors. Recognize the unique perspectives & contributions of a diverse workforce. Meet the supervisory challenge. Manage conflict in a way that encourages collaboration & creativity.Course SyllabusModule 1: Introduction to the CourseLink course topics to OPM's Federal Supervisory Training FrameworkIdentify current supervisory skills and areas for growthDescribe the Primary Responsibility Statement for guiding decisionsModule 2: Transitioning Into SupervisionUnderstand the primary roles of a supervisorLearn about sources of power and how employees respond to powerExplore the Supervisor’s three accountabilities and the Accountability TriangleModule 3: Building Quality Relationships Through Effective CommunicationExamine the link between balancing accountabilities and communicationLearn strategies for communicating effectively with virtual teamsUnderstand the different types of listening skills and their applicationModule 4: Inspiring a Motivated and Committed WorkforceAnalyze motivational theories such as Maslow’s Hierarchy of Needs and Herzberg’s Hygiene-Motivator TheoryUnderstand the relationship between motivation and performanceIdentify employee needs through observation and conversationModule 5: Managing and Resolving ConflictUnderstand the value of conflict and methods for conflict resolutionLearn five styles for handling conflict and the importance of flexibilityModule 6: A Model for Performance ExcellenceExamine the performance management system and its components: planning, monitoring, developing, rating, and rewardingLearn about giving feedback using the Situation-Behavior-Impact modelUnderstand the importance of delegating tasks for skill developmentModule 7: Analyzing and Addressing Performance ProblemsDifferentiate between performance and conduct issuesFollow a structured approach to analyzing and addressing performance problemsModule 8: The Supervisory ChallengeReflect on your supervisory journey and personal responsibility statementSynthesize all course concepts into a personalized supervisory plan

Explore the concept of Supervisor Protection Keys in this informative 21-minute talk by Ira Weiny from the Linux Foundation. Gain insights into this important security feature and its implementation in Linux systems. Learn about the mechanisms used to protect supervisor memory from unauthorized access and understand how these keys enhance overall system security. Discover the potential applications and benefits of Supervisor Protection Keys in various computing environments.

Streamline store processes and improve customer satisfaction with Store operations solution in Microsoft for Retail.In this module, you'll: Learn about the Store operations solution components and architecture. Learn about the functionalities of Intelligent store operations to improve the efficiency of store operations. Learn how to use Clientel'ing to help store associates be aware of their customers' needs. Review the retail story and scenarios that are set up for use in other modules in this learning path. Follow the steps in the exercises to learn how to set up a training environment to use with Microsoft for Retail.In this module, you'll: Set up Microsoft 365, Teams, and Power BI Premium licenses. Add Dataverse to the Microsoft Power Platform environment and deploy Store operations. Assign the manager security role to the manager user. Import a sample data package for training. Update the loyalty account number for a customer account. Upload product images. Set up Microsoft Teams and manage Microsoft Dataverse security setup. Learn how to set up sample data and security in a retail organization with Microsoft for Retail.In this module, you: Set up organizational structures like territories and business units. Set up Teams hierarchy and assign necessary security roles to users and store teams. Configure Store operations Admin accessibility in Microsoft Teams. Define target groups and set up store zones. Define retail actions like task types, request types, cancellation reasons, appointment types and appointment teams. Discover how to efficiently manage templates and plans using Store operations, including setting up recurring tasks and assigning stores to target groups.In this module, you: Set up templates and create plans to assign recurring tasks. Set up tasks for the plans. Assign stores to target groups and territories. Customize Store operations solution to integrate with third-party applications and fetch survey responses.In this module, you: Customize Store operations solution to integrate with a third-party application and fetch product prices and stock count. Modify the frequency of the "Trigger execution plan" Power Automate flow. Extract survey response data. Customize forms for Store operations and publish the template plans. Discover how to set up Store operations Mobile and efficiently manage forms and tasks on your mobile device.In this module, you: Set up Store operations Mobile and the mobile browser emulator. View a to-do list and complete a form template task. View a customer baseball card and then create a virtual appointment for a customer. Create an ad-hoc task and review the response. Deploy and set up the Retail Insights dashboard in Store operations to gain valuable insights.In this module, you: Deploy the Retail Insights dashboard. Set up the Retail Insights dashboard. View insights on the Retail Insights dashboard.

Discover how to leverage the Store Operations Agent within Microsoft Cloud for Retail in this 42-minute conference talk from Microsoft Ignite 2024. Learn to support retail employees with a powerful tool that uses natural language processing and semantic search to provide instant answers about products, inventory, and procedures. Explore the system's capabilities for task creation and management through voice or text commands, enhancing workplace efficiency and team collaboration. Dive deep into the technical aspects including features, architecture, deployment strategies, and extensibility options of the Store Operations Agent as configured in Microsoft Copilot Studio. Join speakers Andrii Mykhailiuk and Pepijn Richter as they demonstrate how to transform retail operations through intelligent automation and employee empowerment.

Explore the future of retail employment in this panel discussion from The Aspen Institute's Working in America series. Delve into how technological advancements, e-commerce growth, and shifting business practices are reshaping the retail landscape. Examine the potential risks and opportunities for frontline workers, including cashiers, retail salespersons, and stock clerks. Gain insights from industry experts on how these changes may affect hiring practices, job design, and training across various retail segments. Analyze the differences in approach between publicly traded and privately held companies, small and large businesses, and brick-and-mortar versus online retailers. Learn about fair scheduling laws, minimum wage debates, and strategies for investing in workers to enhance productivity and customer loyalty. Consider the role of Wall Street incentives and the potential for cooperative business models in shaping the future of retail work.

Explore how artificial intelligence transforms retail operations and customer experiences in this 23-minute conference talk from Conf42 ML 2025. Discover the current state of AI implementation in retail environments and examine key applications that are reshaping the industry landscape. Learn about future trends driving AI adoption in retail settings and understand core AI applications that enhance store operations. Investigate various AI frameworks and technologies specifically designed for retail environments, supported by real-world case studies that demonstrate practical implementation strategies. Analyze AI's comprehensive impact on retail operations, from inventory management to customer service optimization. Delve into hyper-personalization techniques that create tailored shopping experiences and examine dynamic pricing strategies alongside store optimization methods. Gain detailed insights into specific AI technologies including machine learning algorithms, computer vision systems, and natural language processing applications in retail contexts. Understand how data serves as the fundamental fuel powering AI systems in retail environments, with emphasis on data collection, processing, and analysis techniques. Review practical case studies showcasing successful AI implementations in retail settings, complete with measurable outcomes and lessons learned. Conclude with forward-looking perspectives on the future of AI in retail, including emerging technologies and potential industry disruptions, plus access to additional reading materials and resources for continued learning.

Change is the norm. You are responsible for your own productivity and that of your staff. Your day-to-day dealings may now include colleagues, your boss, and senior management who all have different interests and viewpoints.This seminar will equip you with proven supervisory techniques that you can put into action immediately. The skills savvy supervisors use to plan, organize, communicate and monitor will become part of your toolkit to effectively manage everyday interactions with greater ease. You will learn to leverage both your hard skills and your people skills to meet your new challenges with increased confidence, respect and power.Who Should AttendNew supervisors with fewer than five years of supervisory experience, and process and production supervisors who want the benefit of basic management skills training.How You Will Benefit Know your role as a supervisorUnderstand diversity and individual differencesRecognize legal responsibilities as a supervisorManage an ethical workplace. Handle difficult conversations.Use effective communication skills of active listening and questioningCreate a motivational environment using feedback and reinforcement to guide and motivate behaviorIncrease performance through coachingUse delegation as a tool to motivate and develop peopleCreate a plan for your own continuing growth and developmentWhat You Will Cover Different Supervisory Styles • Understanding the three supervisory styles • Practicing when and how to use each supervisory styleManaging Up • Understanding and adapting to your manager’s style • Anticipating your manager’s needs and fulfilling them • Developing the best possible relationship with your managerManaging a Diverse Workforce • How diversity affects you, your work unit, your company • Applying inclusivity to your teamLegal and Ethical Responsibilities • Understanding the Equal Employment Opportunity, Americans with Disabilities Act (ADA), hostile environment, and other key laws and legal terms • Knowing your ethical responsibilities and making ethical decisionsCreating a Motivational Environment • Understanding the common workplace motivators and reinforcements • Practicing the rules for reinforcing productive behavior • Developing a strategy for solving a current employee motivational problemCommunication Skills • Demonstrating active listening to show understanding and check content • Asking questions that uncover valuable information and strengthen the relationshipGreat Performance Through Coaching • Demonstrating giving and receiving feedback constructively • Assessing your own strengths and development needs as a coach • Asking questions that increase employees’ self-awareness and accountability • Demonstrating the AMA GUIDE coaching modelManaging Performance Appraisals • Understanding the importance of quarterly performance alignment discussions • Conducting a performance appraisal meeting and keeping records • Coping with employee reactionsDelegation as a Motivational Tool–to Develop and Motivate • What to delegate, to whom to delegate, and how to delegatePlanning for Continuing Growth

Module 1: Learn about Smart Store Analytics features, architecture, and deployment.This module explains the following concepts: Key features and architecture of Smart Store Analytics Analytics and insights that Smart Store Analytics provides Steps for Smart Store Analytics deployment Module 2: Learn where to find key features in the Smart Store Analytics UI.This module explains the following concepts: Key areas on the Smart Store Analytics Home page Main sections of the Performance page Key sections on the Insights and recommendations page

Retail Management: Mastering Retail Business, Merchandising, Category Management, and Marketing Analytics What you'll learn: Master core retail principles, distinguish between retail formats, and curate the optimal product mix to meet target market needs.Leverage data analytics and CRM insights to predict shopper behavior, make informed decisions, and drive retail business success.Design innovative, technology-enhanced store experiences that seamlessly bridge the gap between offline and online retail channels.Develop effective marketing strategies, build strong brand narratives, optimize supply chain and inventory management for efficiency.Analyze successful retail innovators, assess market size, and implement strategies for sustainable and ethical retail practices.Understand financial acumen, manage working capital, and navigate the challenges and opportunities of global retail expansion.Explore the role of product managers in retail, optimize packaging design, and build strategic offline partnerships for growth.Stay ahead of current and emerging retail trends, preparing for the future of retail and charting a path forward in the industry. Title: Mastering Retail Management: Strategies for Success in the Dynamic World of Retail Course Description: Embark on a comprehensive journey through the ever-evolving landscape of retail management with our cutting-edge course, "Mastering Retail Management: Strategies for Success in the Dynamic World of Retail." This course is meticulously designed to equip aspiring retail professionals, entrepreneurs, and current retail managers with the essential knowledge, skills, and insights necessary to thrive in today's competitive retail environment. Topics Covered: 1. Understanding Retail Formats and Location Analysis2. Crafting the Optimal Product Mix and Assortment Planning3. Designing Immersive Store Layouts and Visual Merchandising Strategies4. Navigating the Digital Landscape: E-commerce and Omnichannel Retailing5. Data-Driven Decision Making: Analytics, CRM, and Shopper Insights6. Effective Inventory Management and Supply Chain Optimization7. Mastering Financial Acumen: Retail Economics and Working Capital Management8. Developing Targeted Marketing and Promotional Campaigns9. Leveraging Social Media Platforms for Retail Success10. Building Strategic Offline Partnerships and Collaborations11. Optimizing Packaging Design for Enhanced Customer Experience12. Navigating Sustainability and Ethical Practices in Retail13. Case Studies: Learning from Successful Retailers and Industry Leaders Throughout this immersive learning experience, you'll explore a wide range of topics crucial to effective retail management. Gain a deep understanding of various retail formats, from traditional brick-and-mortar stores to innovative pop-up shops and e-commerce platforms. Learn how to craft a winning product mix, curate engaging store designs, and create seamless omnichannel experiences that captivate and delight customers. Dive into the world of data-driven retailing and discover how to leverage advanced analytics, CRM systems, and market insights to make informed decisions, optimize inventory management, and predict shopper behavior. Explore the art of visual merchandising and learn proven strategies for designing immersive, customer-centric retail spaces that drive sales and build brand loyalty. This course also emphasizes the importance of effective marketing and promotional strategies in the retail context. Gain expertise in developing targeted campaigns, harnessing the power of social media platforms like Instagram, and crafting compelling brand narratives that resonate with your target audience. You'll also learn how to build strategic offline partnerships, collaborate with influencers, and optimize your packaging to enhance the customer experience and boost brand perception. Furthermore, we'll delve into the critical aspects of financial acumen and working capital management in retail. Understand key retail economics concepts, master strategies for optimizing asset and margin management, and learn how to maintain a positive working capital position. Through real-world case studies and practical exercises, you'll gain hands-on experience in analyzing financial data, making data-driven decisions, and developing effective financial strategies. Throughout the course, you'll have the opportunity to engage with industry experts, network with like-minded professionals, and gain valuable insights from real-world case studies of successful retailers. By the end of this transformative learning journey, you'll possess the comprehensive skill set and strategic mindset needed to excel in the dynamic world of retail management. Whether you're an aspiring retail professional looking to launch your career, an entrepreneur seeking to start your own retail venture, or a seasoned manager aiming to stay ahead of the curve, "Mastering Retail Management: Strategies for Success in the Dynamic World of Retail" is your gateway to unlocking your full potential in this exciting and rewarding industry. Join us today and embark on a path towards retail management mastery!

Throughout this course, we will discuss the various considerations and processes for leading and supervising an animation team. Software required: . Throughout this course, we will discuss the various considerations and processes for leading and supervising an animation team. These tutorials will discuss the subjects of character continuity, plotting sequences, casting scenes, preparation techniques, group review dynamics, scene review processes, animation feedback methods, and pipeline considerations. By the end of this training, you will have many great techniques to utilize as well as an even more thorough understanding of all the elements of leading an animation team on a project.

This free course, Retail marketing, explores how retailers use marketing to communicate with their customers, considering definitions of retailing and consumers, the basics of communications, before moving on to look at different forms of marketing communications and advertising used by retailers.

In this course, part of the Retail Management Professional Certificate program, you will learn the four key components of the retail business: Demand forecasting, Inventory management Assortment planning Pricing decisions You will learn about the different challenges that retailers face and have the opportunity to explore methods and techniques available to address these challenges. You will also have access to simulation tools to better internalize the concepts. The course will take a hands-on, problem driven approach that will help you understand and put into practice the concepts you learn. At the end of the course you, will be able to make better decisions at every step of the retail process. We have designed this course to suit a wide variety of participants, from retail owners and store managers, to undergrad business majors or specialists in retail.

Retail Operations is a comprehensive online course that covers the essentials of retail operations. Review these simple lessons and quizzes to improve your retail operations knowledge for school, work, exams or fun.

Grow your retail business by mastering the 3 key steps that build a great shopper experience to delight your customers. What you'll learn: By the end of this course, you will better understand how to create an engaging shopper experience and a profitable retail physical and online business.Learn ways to encourage your shoppers to linger longer, buy more and tell their friends and family about their great experience in your store.Learn how to leverage the shopper experience within your both your physical and online store presence.Learn from real world examples shared by a retail shopper expert with over 30 years experience helping major global brands to tap into the shopper experience. If you work in the world of retail, then this course is for you. It explains in depth the Retail Trifecta - the three elements that are integral to success, and increased profits, in retail. Presented by retail marketing guru, Kevin Moore - a man who walks thousands of stores around the world each year - the course brings to life, with real-world examples, the steps needed to be successful in retail. Whether you own your own store/s, work as an associate in retail or manufacture and distribute through stores, this course contains essential knowledge that will help you in your business. The course features videos of Kevin explaining all the steps needed to achieve the Retail Trifecta and photographic and video examples from stores he's visited around the world. It also includes interviews with some retail entrepreneurs who share their experiences and successes. The first part of the course provides an overview of the Retail Trifecta and then the following sections go into detail on the twenty steps that will help you to ensure you achieve the shopper experience to build your business. So if you want to understand your shoppers in more depth, build a store format and system that encourages them to linger longer, spend more and tell their friends about your business or product, then this is the course for you.

Learn about Containerd, a powerful container supervisor, in this 37-minute Docker conference talk. Explore the design decisions behind Containerd's architecture, including its ability to reattach to running containers after being killed and its capacity to start hundreds of containers within seconds. Discover the background of Containerd, understand the reasons for its development, and delve into concepts such as daemonless containers and exit codes. Examine the architecture, exit status handling, standard I/O management, and reparenting capabilities. Watch a live demo and gain insights into the runtime workflow of this efficient container management tool.

This one day refresher course is required for all accredited asbestos contractor supervisors to extend their accreditation for a one-year period. Course Content: Review state of the art work practicesReview air monitoringReview federal and state regulationsSupervisory techniquesCase StudiesAfter registration, students will receive information on signing onto the webinar platform via ZOOM. Please note access to PC with webcam and audio will be necessary to attend the live webinar. Students will be required to show their state ID (example: Drivers license) at the start of the Webinar. During the Live webinar, students will be able to interact with the instructor. Training will be actively proctored at all times.

By participating in this self-paced corporate learning course, you'll learn about the role management plays in identifying and reducing stress for employees in the workplace. Our short video lessons are fun and informative, and the included quizzes may be used for additional review or training.

We've provided a helpful resource you can use to teach your supervisors about emotional intelligence in this engaging corporate training course. Made up of lessons, quizzes and tests, this course is always accessible on mobile device as well as computers.