Courses

Explore the evolutionary roots of human social behavior in this thought-provoking lecture by Laura Fortunato, Associate Professor of Evolutionary Anthropology at the University of Oxford. Delve into intriguing questions about marriage customs, inheritance patterns, and their connections to social complexity across different societies. Gain insights into why some cultures enforce monogamy while others practice polygyny, and examine the varied inheritance systems from paternal to maternal lineages. Discover how evolutionary principles can shed light on the diversity of human social structures and behaviors in this engaging 73-minute presentation from the Santa Fe Institute's Community Lecture series.

Explore the emerging field of social cybersecurity in this thought-provoking lecture by Sauvik Das from Carnegie Mellon University. Delve into the complex interplay between human social behavior and cybersecurity decisions in an era of pervasive connected devices. Discover insights from data science research, including an analysis of security tool diffusion through Facebook user networks and a large-scale randomized experiment. Learn about Thumprint, an innovative authentication system designed for small groups using machine learning techniques. Gain valuable perspectives on the future of socially intelligent security systems that align with human behaviors, desires, and capabilities.

People are the most valuable asset of any business, but they are also the most unpredictable, and the most difficult asset to manage. And although managing people well is critical to the health of any organization, most managers don't get the training they need to make good management decisions. Now, award-winning authors and renowned management Professors Mike Useem and Peter Cappelli of the Wharton School have designed this course to introduce you to the key elements of managing people. Based on their popular course at Wharton, this course will teach you how to motivate individual performance and design reward systems, how to design jobs and organize work for high performance, how to make good and timely management decisions, and how to design and change your organization’s architecture. By the end of this course, you'll have developed the skills you need to start motivating, organizing, and rewarding people in your organization so that you can thrive as a business and as a social organization.

Explore a thought-provoking conference talk that delves into the concept of social cybersecurity and its impact on human behavior. Learn how social influences significantly affect cybersecurity practices and discover innovative approaches to encourage better security behaviors. Examine empirical evidence from a study of 1.5 million Facebook users, revealing how social perceptions can hinder the adoption of security measures. Gain insights into the design of more effective security systems that leverage social dynamics, including the results of a randomized controlled experiment involving 50,000 Facebook users. Understand the importance of creating observable, inclusive, and stewarded security systems to promote positive social influence. Uncover the potential of socially intelligent security systems that accommodate human behaviors, desires, and capabilities, reshaping the future of cybersecurity.

This introductory course on watsonx Assistant is designed for anyone interested in exploring the latest advancements in Generative AI and how they can enhance customer and employee experiences through the creation of AI assistants.

Learn the essentials of Service Assistant and start your setup to boost case resolution efficiency.

Explore the intricacies of social complexity in a thought-provoking lecture that delves into the evolution of human social structures. Examine the defining characteristics of complexity and how they manifest in modern human societies. Investigate various bonding mechanisms, including grooming, sex, proximity, and play, and their roles in shaping social interactions. Analyze the relationship between risk-taking behaviors and social complexity. Uncover the connections between complexity and mythology, and explore the concept of fusion in social systems. Gain valuable insights into the multifaceted nature of human social dynamics and their implications for our understanding of society.

Explore the critical cybersecurity threat of social engineering in this 55-minute conference talk from NDC Oslo 2025. Discover why traditional security measures like multi-factor authentication, WAFs, software updates, code scanning, and encryption still leave organizations vulnerable to attacks that have cost companies millions - Facebook $99 million, Google $23 million, Toyota $37 million, and others. Learn how social engineering exploits human weaknesses rather than technical vulnerabilities, making it one of the most subtle yet potent attack vectors that no organization is immune to. Understand why IT professionals are particularly at risk, both as targets and as individuals with access to sensitive business data that could be exploited. Examine various social engineering methods and psychological manipulation techniques used to compromise personal and organizational security. Gain practical insights into recognizing attack vectors and implementing defensive strategies to better protect yourself and your organization against these human-focused cyber threats.

This free course, The social nature of being human, will introduce you to several of the social aspects of humanity and being human. Some of these are obvious, as, during the course, you will think about crowd behaviour and consider traditional dilemmas of being in crowds. Others will be less obvious, such as the seemingly intimate and private act of charitable giving to the homeless. Yet the focus of the course will at all points be how the 'social' permeates our day-to-day conduct, and often in ways we are not necessarily aware of it. We are in the presence of others, not just when they clearly chant with us or step on our feet, but, more controversially, even when during our most private dreams, fantasies and other ruminations.

Learn the fundamentals of social engineering and human hacking in this 50-minute conference talk from BSides Philly 2016. Explore key principles, dangers, and advanced techniques such as method acting and industrial espionage. Discover how attraction and trust play crucial roles in manipulation, and understand Boyd's OODA loop. Gain insights into "healing" pain, potential pitfalls, and the concept of honeypots. Delve into the realization that our world is not a meritocracy and how this knowledge can be leveraged in social engineering practices.

In this class, I go in-depth on how to take the first steps toward starting your Virtual Assistant business. We will take your passions, skills, and talents and turn them into services you can offer clients, figure out who your ideal client is, and price and package your new services to sell. Lessons include: What is a Virtual Assistant? 11 Traits That Make a Great VA Determine Your Why Identify Your Niche Decide on Your Ideal Client Create Your Services Price Your Services This class is perfect for beginners who want to learn more about virtual assisting or any VA who is not loving the services they’re offering or the people they’re working with. A workbook is included that you can fill out as you go through the lessons. You can either print it out or edit it on your computer (just save it first). (You'll find it under the "Projects & Resources" section.) You'll also find resources there on the tools you need to start your business and how to find clients. Feel free to leave any questions in the discussion section of this class. :)

From women to children to indigenous peoples, the rights of marginalized groups the world over are violated daily. These injustices affect not just these groups, but also the stability of our world – and our collective future. Join this massive open online course to learn about the establishment of human rights and their linkages to many other global issues in sustainable development. Using legal frameworks as the lens, the course explores the barriers that prevent rights from becoming reality in different societies. This course is for: Graduate students and advanced undergraduate students studying human rights, law, sustainable development, international relations, and related fields Human rights practitioners working on the ground who want to improve the efficacy of intervention programs Lawyers and policymakers interested in the context of existing and past human rights legislation and the current issues at play in revising legislation or adopting new legislation Private-sector actors , such as those who work in corporate sustainability and responsibility, who are interested in labor rights, gender equality and more Sustainable development practitioners who want to understand human rights in the context of a range of issues, such as forced migration

Talk to the system as if you’re talking to someone you know! If you’re curious to know the principles of writing and designing digital assistants, you’re in the right place. This course will teach you to design a conversation-based experience. Create a digital assistant app with meticulous care for users to get a service at their doorstep. In this course, Designing Digital Assistants: The Big Picture, you’ll learn to design a human-centric content strategy. First, you’ll explore conversational design. Next, you’ll discover the right balance of voice and tone of the digital assistant. Finally, you’ll take your writing skills to the next level to make significant and helpful conversation. When you’re finished with this course, you’ll have the skills and knowledge needed to design and write conversations for chatbots or voice assistants to engage your audience.

The aim of this course is to introduce business employees to social and human capital within the context of the Capitals Approach and human rights. It will provide guidance on how to get started in making positive impacts for people, planet, and society within the business decision-making context. This course is an introductory course; no prior knowledge is needed. It is of particular relevance to those working in the domains of strategy, risk, finance, procurement, accountancy, auditing, human resources, and sustainability. Drawing from the internationally recognized Social and Human Capital Protocol, the course provides a comprehensive introduction to social and human capital issues and their relationship with human rights and sustainability. Over four modules, the course will guide you through the process of understanding and integrating social and human capital issues into business DNA to improve people well-being and tackle inequalities. In modules 1 and 2, you will be introduced to the concepts of social and human capital and human rights thinking, the Social and Human Capital Protocol, as well as the Capitals Approach. Here, you will be guided through the first stages and steps of conducting a capitals assessment. In module 3, you will learn about impact and dependency pathways and how to measure and value those connected to your business activities. Finally, in module 4, using the Asses-Commit-Transform-Disclose framework you will learn about how to apply the findings of a social and human capital assessment to make commitments and transform business practices, and how to communicate and report on these elements. The course features many real-world business examples, such as Natura, Novartis, Kering, Tony's Chocolonely, Jacobs, OFI, to demonstrate why and how other businesses have measured and valued social and capital, and the benefits this has brought to their strategy and management processes. These examples also show how companies make commitments to enact change and transform business practices, providing insight into different actions and commitments you can take. By the end of the course, participants are expected to have learned about why it is essential to embed social and human capital into business decision-making, and how to get started with a capitals assessment. This course has been developed by the Capitals Coalition in partnership with Nature^Squared, Social Value International, and the Business Commission to Tackle Inequality.

Complete Recruitment Workshop for HR Professionals to find talent on Social Networks, LinkedIn & 20+ Talent Communities What you'll learn: Social Recruiting on (Facebook, Github, Kaggle, Dribbble, Stackoverflow, Behance, Quora, Twitter, Instagram)Linkedin Recruitment, AI Sourcing, ToolsBoolean Search for Recruitment and SourcingYou will also learn to find email and contact details of profile using AI Tools & Chrome ExtensionsContact Finders & Chrome ExtensionsFREE Membership to talent community on whatsapp (3000+ Recruiters)Live workshop on Zoom, every fortnightYou will be able to find talent on Linkedin, Facebook, Twitter, Github and other talent communities and social networksBonus Sessions on Global Recruiting & How to Manage your Offer Declines Social Media Recruitment is a comprehensive program and workshop to learn future ready recruitment practices. In this program you will not just learn to find talent on one of two website but explore talent communities, social media and professional network. This program is designed by Yogesh(Instructor) after 350 Talent Acquisition training workshops to CHRO, TAleaders, Recruitment Managers & Sourcing teams. This is a practical and hands-on workshop, so we would recommend you to join this with your Laptop ready to apply all recommended methods In this program, you will learn: - Introduction to Talent Acquisition:Sourcing & Recruitment Lifecycle- Boolean Search (11 Video Lectures, 1 Assessment)- Social Media Recruitment ( 11 Video Lectures, 1 Assessment)- LinkedIn Recruitment ( 8 Video Lectures, 1 Assessment)- AI Tools & Chrome Extensions (4 Video Lectures) You will get: - Membership to WhatsApp community of 2500+ CHRO, Head TA, Recruiters & Sourcers- Live Workshop on Zoom with Yogesh, every fortnight Important things to note: - You will also get a quick guide in Section 4, to create Boolean string for various Job Titles & Keywords- Do not skip the session in section 1, 3 & 4. You will understand best, if you go step by step.- All the modules are followed by assessment and its advisable to complete it. Assessments are designed such that they cover most of the FAQs after the workshop. We also offer LIVE Zoomsessions with Instructor to all program subscriber every fortnight at no cost. We will message you this, once you will be enrolled for this program.

Explore the political and social philosophy of Thomas Hobbes in this 43-minute lecture from Yale University's "Foundations of Modern Social Thought" course. Delve into Hobbes's life during the tumultuous period of the British monarchy and how it influenced his ideas on sovereignty and security. Examine key concepts such as the state of nature, equality of men, social contract, and the role of a strong sovereign. Learn about Hobbes's controversial stance on legitimate rule and the right of subjects to transfer allegiance. Discover why Hobbes is considered the first rational choice theorist and how his work has been rediscovered by modern economists and social scientists. The lecture covers Hobbes's historical context, his entry into politics as a royalist, the structure and themes of "Leviathan," his views on human nature, the social contract theory, the power of the sovereign, and an assessment of his contributions and shortcomings to political thought.

Service etiquette demonstrates effective interpersonal skills, which can help service professionals make a positive impression and deliver a high standard of service. For financial services, carefully executed etiquette strategies can help financial service professionals to connect with their customers, develop positive relationships, and make a good first impression. More importantly, when dealing with consumer finances, it creates customer trust and confidence. The course endeavours to understand the dimensions of service etiquette and leverage it to increase conversions, improve customer loyalty, trust, and respect.

Discover the impacts of disruptive technologies with Hanyang University Disruptive technologies, such as AI, have impacted major industries and reshaped our daily lives. Though it is a useful technology, modern data-centric AI has failed to benefit every member of the public without prejudice and bias. This six-week course from Hanyang University will guide you through human-computer interaction (HCI) and how it can be used to make AI useful for all types of people. You’ll learn how the HCI discipline can address the drawbacks of modern AI, and how to redefine it as human-centred AI to add value to every life. Gain an introduction to human-computer interaction You’ll develop knowledge of human-computer interaction to give you a fundamental understanding of why HCI should be incorporated with AI. You’ll explore how the traditional HCI perspective has been changed for the new world of AI, transforming the way we interact with products and services. Unpack AI design Next, you’ll discover how modern AI has changed the way we design as you delve into different frameworks and uncover why human-centred AI design is needed. With this knowledge, you’ll learn how to use tools and guidelines to align AI design with human values and how this makes AI more effective. Explore AI ethics Finally, you’ll focus on ethical AI design to learn how this is a crucial stage in considering how AI interacts with human actions. Guided by the experts at Hanyang University, you’ll finish the course with the knowledge of how to make a user-centred AI system. You’ll have an understanding of the limitations of AI and how a human’s judgement can help to reduce such limitations, leading to successful human-centred AI systems. This course is designed for those interested in AI and human-centred AI products. No programming skills are required but some knowledge of psychology, design, and behavioural science is preferred.

Discover strategies for fostering genuine human connections on social media platforms in this 17-minute TEDx talk by Ade Henderson. Explore the complex relationship between social media usage and mental health, while learning practical techniques to leverage these digital spaces for enhanced well-being and meaningful interactions. Drawing from his diverse background as a Talent Director, after-school program leader, and basketball coach, Henderson shares insights on building and nurturing professional relationships in the digital age. Gain valuable lessons on empathy, authentic communication, and maintaining a healthy online presence that aligns with personal and professional goals.

Discover how customer service reps can best represent their company's brand and meet customers' needs when writing for social media.