(11661)Account Manager

(11661)

Account Manager Position Title:

Account Manager Total Compensation Range:

$42,000 per year

General Location:

Cheraw/Pageland Headcount Responsibility:

4 employees

Hours/Shift:

3:00 pm - Midnight Success Profile SEJ is looking for an individual who thrives in a high-energy, fast-paced environment. The right candidate brings a strong sense of ownership and accountability, experience managing hourly labor in a service-based industry, and the ability to solve problems quickly and effectively.

Key Responsibilities Operations:

Own all daily janitorial operations across assigned portfolio, ensure all services meet quality and safety expectations, conduct inspections and safety audits, and monitor inventory and supply ordering

Leadership:

Hire, onboard, train, develop, and coach assigned employees. Manage staff performance, including discipline and terminations as needed, while building and maintaining a stable, safe, and reliable workforce

Customer Service:

Serve as primary point of contact for client leadership, including regular walkthroughs and meetings, and resolving issues quickly and professionally

Financial:

Own labor, scheduling, payroll, supply ordering, and employee appreciation budgets

Growth:

Identify and sell additional service opportunities (tag work) and ensure successful execution. Develop and implement process improvements to strengthen overall performance

Qualifications Background & Work Authorization:

Must be able to successfully complete a background check, motor vehicle record (MVR) check is required for this position, and meet all hiring requirements

Experience:

Prior experience managing hourly labor in a service environment preferred; Floor care and Environmental Services experience preferred.

Leadership:

Positive attitude with the ability to accept feedback, lead teams, and hold employees accountable

Flexibility:

Must be willing to work a full-time flexible schedule across shifts as business needs require

Hands-On Support:

Willing and able to step into any role and perform operational tasks when needed, including trash removal, vacuuming and carpet cleaning, sweeping and mopping hard surface floors, cleaning restrooms, sanitizing high-touch surfaces, spot cleaning glass, dusting, restocking supplies, and stripping and waxing VCT.

Safety:

Commitment to maintaining a safe work environment and enforcing company safety policies, procedures, and PPE requirements

Communication & Technology:

Strong communication skills and proficiency with basic computer and mobile systems

Organization:

Able to manage multiple priorities with a strong sense of urgency and customer service focus

Physical Requirements:

Ability to lift up to 50 lbs and perform physical duties associated with janitorial operations, including standing, walking, bending, reaching, and remaining active throughout the shift. Compensation & Benefits Base salary depending on experience Quarterly bonus opportunity based on personal scorecard results Commission opportunities available for additional service sales Paid Time Off Medical, Dental, Vision, Life & Short/Long Term Disability Insurance 401(k) High performers in this role will have the opportunity to grow within the Company Access to DailyPay, allowing access to earned wages prior to payday