Account Development Associate - Hillsborough County

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role:

The Account Development Associate is responsible for all sales and marketing activities designated to increase referrals/admissions and enhance relationships with referral sources. These activities may include, but are not limited to marketing, public relations, education, customer service, and assisting in patient referral functions to assure timely admissions. The ideal candidate will have a passion for hospice care and willingness to learn medical sales (pharmaceutical, DME) and calling on hospital physicians, hospitalist groups, and stand-alone physician offices. Will learn to present education to healthcare professionals and make cold calls into new accounts.

Qualifications:

• 1- year medical marketing experience preferred, background in health care/social services/customer service considered.
• Ability to promote hospice with potential referral sources in competitive areas.
• Outgoing personality with excellent communication skills, including public speaking experience.
• Valid Florida driver's license and ability to travel within the designated counties
• Knowledge of Medicare guidelines, Medicaid coverage, and primary insurance plans preferred.

Competencies:

• Satisfactorily complete competency requirements for this position.

Responsibilities of all employees:

• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:

• Cultivates, expands, and maintains quality professional relationships with new and existing referral sources such as hospitals, physicians, skilled nursing facilities, home health, and companion care agencies and others.
• Ability to establish positive relationships within the medical, hospital and long-term care communities.
• Builds and maintains professional relationships with the account segments assigned.

Includes participation in appropriate interaction with referral sources during business hours, as well as weekends, evenings and holidays as needed to meet identified educational needs. Activities resulting in 90% customer facing time/