Accounts Receivable Specialist

Description We are looking for a Collections Specialist to join the accounting team in Rosemont, Illinois on a Contract basis. This position focuses on applying customer payments accurately, resolving posting discrepancies, and helping maintain reliable cash records across multiple payment channels. The ideal candidate brings strong attention to detail, sound organizational skills, and the ability to work efficiently in a deadline-driven environment.

Responsibilities:

• Review lockbox exceptions each day, make needed corrections, and prepare transactions for timely processing.
• Record incoming payments from checks, credit cards, ACH, and related sources with a high level of accuracy while ensuring each batch balances correctly.
• Upload and reconcile lockbox activity across applicable databases so that total deposits match all imported payment records.
• Investigate payment discrepancies by coordinating with customers and internal collections partners to resolve outstanding issues.
• Maintain deposit tracking documentation to support monthly bank reconciliation and broader accounting accuracy.
• Assist with billing account updates, including customer address changes and related account maintenance tasks.
• Provide coverage for select accounts receivable activities during team absences, including refunds, payment reallocations, and distribution of one-time credit card information.
• Support daily cash activity reporting and related data processing tasks to help keep receivables current and organized. Requirements
• Prior experience in cash application, accounts receivable, or a closely related accounting support function.
• Strong attention to detail with solid numerical accuracy and general math proficiency.
• Ability to organize work effectively, manage competing priorities, and meet established deadlines.
• Clear written and verbal communication skills for working with customers and internal stakeholders.
• Proficiency with Microsoft Excel, Word, and Outlook in an office setting.
• Familiarity with accounting software systems and payment processing workflows, including ACH and credit card transactions.
• Exposure to billing functions, cash activity tracking, and data processing within an accounting environment.
• Experience with tools or platforms such as CyberSource or Power BI is preferred.

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