Admin and Personal Assistant Apprentice

Admin and Personal Assistant Apprentice

PENNY PROCESSORS UK LTD BOSTON

(PE21 7TQ) Closes in 13 days (Friday 22 May 2026 at 11:59pm) Posted on 8 May 2026 Print Contents Summary Work Training Requirements About this employer After this apprenticeship Ask a question Apply now Summary Supporting the business owner with administration, client onboarding, email management, scheduling and day-to-day office tasks. The role will also include assisting with business registrations, HMRC and Companies House processes, preparing client paperwork, chasing information from clients and maintaining organised digital records. Wage £12,480 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices Check minimum wage rates (opens in new tab) Pay and progression opportunities will be reviewedafter the first year beased on performance, development and ongoing responsibilities within the business. Training course Business administrator (level 3) Hours Monday to Friday 8.30-3.30 30 hours a week Start date Monday 25 May 2026 Duration 1 year 6 months Positions available 1 Work Most of your apprenticeship is spent working. You'll learn on the job by getting hands-on experience. What you'll do at work Managing emails and responding to client enquiries Diary management and arranging appointments Supporting the director with day-to-day administration Assisting with new client onboarding processes Preparing engagement letters and client paperwork Helping with HMRC and Companies House registrations Chasing identification and documents from clients Maintaining accurate digital client records Answering telephone calls and taking messages Uploading and organising documents securely Assisting with bookkeeping administration tasks Updating internal systems and spreadsheets Supporting with general office organisation Communicating professionally with clients and third parties Assisting with workflow and task management across the practice Learning business administration processes within an accountancy practice Where you'll work

MORGAN HOUSE GILBERT DRIVE WYBERTON FEN BOSTON PE21 7TQ

Training Apprenticeships include time away from working for specialist training. You'll study to gain professional knowledge and skills. Training provider

SOLVEWAY LIMITED

Training course Business administrator (level 3) Understanding apprenticeship levels (opens in new tab) What you'll learn Course contents Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required. Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks. Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge. Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department. Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation. Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required. Training schedule Training will mainly take place within the workplace alongside experienced staff members, with additional apprenticeship training provided by the training provider either online or at college on a day release basis. The apprentice will receive ongoing support and mentoring while learning business administration, client communication, office systems, HMRC and Companies House processes, and general administration within an accountancy practice. Training schedules will be agreed with the successful candidate and training provider. Requirements Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Patience About this employer Penny Processors Accountants covers a wide array of aspects within accounting including Bookkeeping, Business Startups, Self-Assessment, VAT returns, Payroll, Corporation Tax, Year-end accounts for Ltd or Sole trader companies and also CIS. After this apprenticeship There will be further career opportunity within the company. Ask a question The contact for this apprenticeship is:

PENNY PROCESSORS UK LTD

Teresa Sherry ppaccountants@yahoo.com 07951159754 The reference code for this apprenticeship is

VAC2000030556.

Apply now Closes in 13 days (Friday 22 May 2026 at 11:59pm) Sign in or create an account