Administrative Assistant

Administrative Assistant Supports departmental operations through administrative assistance, communication, scheduling, recordkeeping, and customer service for students, faculty, staff, and visitors while promoting efficient office operations.

Qualifications:

Education/Certification:

High School diploma or educational equivalent; Associate degree preferred Work Experience One year of clerical, office, or related work experience

Special Knowledge/Skills:

Office procedures and practices Able to maintain confidentiality and use good judgment on sensitive issues Customer service techniques Maintains confidentiality of work-related information and materials Establishes and maintains effective working relationships Maintains an established work schedule Effectively uses interpersonal and communications skills Effectively uses organizational and planning skills Enters data, maintains files, and performs other clerical duties Demonstrates proficiency using standard office software applications

Major Responsibilities and Duties:

Provide administrative support to assigned department leadership, faculty, and staff. Schedule meetings, maintain calendars, and coordinate departmental activities and events. Maintain accurate electronic and physical filing systems in accordance with departmental procedures. Gathers, compiles, enters, and updates data to prepare routine reports, correspondence, and departmental documents. Answer and direct telephone calls, greet visitors, respond to inquiries, and provide information or assistance to staff and the public in a professional and timely manner. Serve as a point of contact for students, employees, and community members seeking departmental information. Assists with budget-related activities such as preparing requisitions, tracking expenditure, processing invoices, collecting payments, and maintaining financial records. Processes incoming and outgoing mail, including sorting, distributing, and preparing correspondence and packages for delivery. Operates standard office equipment including copiers, printers, fax machines, and multi-line telephone systems. Assists with organizing events, meetings, training, and other departmental activities. Ensure compliance with college policies, procedures, and applicable regulations. Ensures confidentiality of sensitive information and maintains professionalism in all interactions Perform other duties as assigned in support of departmental and institutional goals.

Salary:

Commensurate within the Texarkana College pay scale for position.