Administrative Assistant
Job
For the People by the People, Nonprofit
Memphis, TN (In Person)
$46,800 Salary, Full-Time
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Job Description
Administrative Assistant / Marketing Support SpecialistOverview Join our growing mental health and substance abuse treatment team as an Administrative Assistant / Marketing Support Specialist. In this dynamic role, you will serve as a key support professional responsible for maintaining smooth office operations while also assisting with marketing, social media management, and client engagement efforts. We are seeking a highly organized, professional, and tech-savvy individual who can multitask efficiently in a fast-paced behavioral health environment. The ideal candidate will have strong administrative abilities, excellent communication skills, and experience using technology, social media platforms, and graphic design tools to help promote our programs and services. This position plays an important role in creating a welcoming and supportive environment for clients, staff, and community partners. Duties Manage front desk responsibilities, greet clients and visitors professionally, and provide excellent customer service Answer and direct calls using multi-line phone systems while maintaining professional phone etiquette Schedule client appointments, staff meetings, orientations, and community events Perform data entry, filing, scanning, and maintain accurate electronic and paper records Utilize Microsoft Office, Google Workspace, electronic health record systems, and other office software efficiently Design flyers, brochures, announcements, and promotional materials for programs, groups, and community outreach events Manage and post content on social media platforms including Facebook, Instagram, TikTok, and LinkedIn Assist with marketing and community outreach efforts to increase awareness of mental health and substance abuse services Support basic bookkeeping duties and QuickBooks data entry as needed Draft, proofread, and manage correspondence, emails, and reports professionally Maintain confidentiality and comply with HIPAA and agency policies at all times Assist staff and leadership with special projects and administrative support duties Experience & Qualifications Previous administrative, office management, or receptionist experience preferred, especially in healthcare, behavioral health, or social services settings Strong technology skills with the ability to quickly learn software systems and office platforms Proficiency in Microsoft Office Suite, Google Workspace, Canva, social media platforms, and general office technology Experience creating flyers, social media graphics, and promotional content preferred Excellent organizational skills, multitasking abilities, and attention to detail Professional communication and customer service skills Experience with multi-line phone systems and front desk operations preferred Knowledge of electronic health records (EHR) systems is a plus Ability to maintain professionalism and confidentiality in a behavioral health setting Bilingual abilities are a plus to better serve diverse client populations Why Join Our Team? This is an exciting opportunity to make a meaningful impact in the lives of individuals seeking mental health and substance abuse treatment services. We value compassionate, dependable, and motivated team members who are committed to supporting both our clients and our mission. Join our team and grow your professional skills in a positive, collaborative, and purpose-driven environment.
Job Type:
Full-time Pay:
$15.00 - $30.00 per hour Expected hours: 30 - 40 per weekWork Location:
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