Administrative Assistant

POSITION SUMMARY

At Hope Springs Water, we believe access to clean water changes everything—health, opportunity, and entire communities. Our work supports sustainable water solutions in underserved regions around the world. We are seeking a reliable and detail-oriented Administrative Assistant who is motivated by purpose and wants their work—no matter how behind-the-scenes—to make a tangible difference. This role is ideal for someone who finds meaning in supporting a mission-driven organization and takes pride in helping things run smoothly so others can do their work effectively.

KEY RESPONSIBILITIES

Assist with general correspondence, including emails and basic communications Support donor relations, including preparing and sending thank-you letters Maintain and update donor and customer records in Neon (CRM system) Track and manage volunteer hours and related records Assist with managing social media and fundraising tasks Assist in planning and coordinating events and meetings Provide general administrative support to the Executive Director Perform other administrative tasks as needed to support organizational operations

COMPETENCIES

Basic proficiency in Microsoft Word, Excel. Familiarity with Google Drive (Docs, Sheets, file organization) Strong written and verbal communication skills Good interpersonal and people skills; comfortable interacting with donors and volunteers Strong organizational skills and attention to detail Ability to manage multiple tasks and follow through reliably

PREFERED QUALIFICATIONS

Experience with donor databases (Neon or similar CRM) Previous administrative or nonprofit experience

WORK ENVIRONMENT

This is a flexible, part-time position with work typically completed over two mornings per week. Some tasks may be completed remotely, depending on organizational needs.

SCHEDULE

Part-time (approximately 10-15 hours/week; 2-3 mornings per week)

Pay:

$15.00 - $20.00 per hour

Benefits:

Flexible schedule

Work Location:

In person