Administrative Assistant

Job description - Administrative Assistant Build what lasts. Lead what's next. William N. Lamarre Concrete Products Inc. is a second-generation, family-owned company established in 1960 and has been providing outstanding products and services in the New Hampshire and Massachusetts area ever since. We specialize in manufacturing septic tanks, commercial tanks, manholes, culverts, fire cisterns, and so much more - all built with integrity, precision, and pride. Lamarre Concrete is seeking an energetic, organized, and dependable individual to join our fast-paced environment as an Administrative Assistant! This role plays a key part in supporting both our customers and internal team, helping ensure smooth daily operations and a high level of customer satisfaction. This is a great opportunity for someone who enjoys working with people, is highly organized, and thrives in a busy, hands-on environment where priorities can shift throughout the day. Why Join Us This is an opportunity to join a well-respected, long-standing company where your role has a direct impact on both our customers and our day-to-day operations. You'll be a key part of keeping the office running smoothly, supporting the team, and ensuring our customers receive timely, professional service. You'll work in a fast-paced environment where communication, organization, and responsiveness matter. This role is ideal for someone who takes pride in helping others, enjoys solving problems, and is motivated by being a dependable point of support for both customers and coworkers. This is a full-time, in-person, year-round position with an excellent benefits package.

What You'll Do:

Serve as a key point of contact for customer inquiries in person, over the phone, and via email Provide responsive, professional customer service and assist with order-related questions and updates Work closely with the Office Manager, Estimating Lead, and field staff to ensure accurate and timely communication with customers Assist with processing customer orders, invoices, and account documentation as part of routine business operations Coordinate with vendors and internal teams to support scheduling, deliveries, and order fulfillment Maintain accurate records, files, and general office documentation Perform front desk duties including greeting visitors and answering incoming calls Utilize computerized systems for data entry, tracking, and reporting (QuickBooks experience is a plus) Learn company products and services to effectively assist and communicate with customers Support a safety-first, detail-oriented, and continuous improvement culture Provide flexible support during peak workload periods and assist with additional duties as needed

Note:

This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated and assigned to meet the ongoing needs of the organization.

What You Bring:

Strong customer service skills with a professional and positive attitude Previous office, administrative, or customer-facing experience preferred Excellent communication skills, both verbal and written Strong attention to detail and organizational abilities Comfortable working in a fast-paced environment with changing priorities Basic computer skills and ability to learn office systems quickly Ability to work independently and as part of a team Reliable, adaptable, and willing to support wherever needed Schedule & Benefits Monday - Friday, 8-hour shifts Availability for overtime, subject to the company's needs and project pipeline. Competitive compensation based on experience Excellent health insurance package PTO, Vacation, 401K, Profit Sharing, & Cafeteria plans through Aflac available Bonuses Stable, year-round work in a family-oriented environment Additional Information This is a full-time position, typically 40-45 hours per week , with occasional overtime as needed to support customer demand and overall business operations. We are looking for someone who understands the importance of responsiveness and teamwork, especially during busy periods, and who is willing to step up when needed to keep operations running smoothly.

Job Type:

Full-time Work Location:

In person

Pay:

$20.00 - $25.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Parental leave Vision insurance

Work Location:

In person