Administrative & Client Support Specialist

Looking to join a team committed to quality over quantity? Seeking a position working with highly experienced and supportive administrators? Do you want a position that provides ongoing training, supervision, and growth opportunities? Look no further than Family Initiative, Incorporated. We are a locally owned and operated nonprofit agency established in 2014. We are a rapidly growing agency looking for a high quality Administrative & Client Support Specialist to join our team. While our primary services are home based for children with Autism, we provide a wide variety of services for a wide range of individuals. Our Support Specialist will connect with new families looking for support, help with clerical tasks including maintaining databases, and assist with other administrative duties. Family Initiative is committed to providing families with a world class experience where they feel heard, supported, and loved. We want our team to feel the same! We provide a high level of communication from our team of leaders and have many opportunities for growth and development. If this sounds like the place for you, please apply today! Job Duties

• Assist with administrative duties including data entry, report writing, supply ordering, etc.
• Answer inquiries from incoming contacts.
• Conduct phone intake interview for families.
• Provide local resources to families.
• Update databases and spreadsheets.
• Maintain and review documentation for accuracy according to industry standard guidelines.
• Work with Leadership team.
• Assist with scheduling and meeting coordination.
• Attend internal meetings weekly Other duties may be assigned.

Qualifications Strong customer relationship management and customer service skills Excellent communication abilities Experience in Microsoft Suite Strong organization skills Familiarity with confidentiality and protected health information

Job Type:

Full-time Pay:

From $20.00 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid time off Professional development assistance Vision insurance

Work Location:

In person