Administrative Coordinator 4 (Keithville)

"Relentlessly advocate for Louisiana veterans and their families to ensure they receive superior customer service and support by connecting them to the benefits they have earned in service to our country, while meeting the economic, educational and employment needs of transitioning service members looking to make Louisiana their home." At the Louisiana Department of Veterans Affairs (LDVA) , our mission is to honor and serve Louisiana's veterans and their families. We do this by connecting them to the benefits they've earned, providing dedicated support, and enhancing their quality of life through compassionate service across the state. We're looking for an Administrative Coordinator 4 to join our State Cemeteries Program. In this role, the incumbent will perform a wide variety of administrative duties and transactions in support of operations for LDVA's State Cemeteries Program. This role requires providing excellent customer service to cemetery staff, Department personnel, visitors, and the families we serve. The incumbent will represent the cemetery and the Louisiana Department of Veterans Affairs with professionalism, compassion, and respect in all interactions with the public. Additionally, the incumbent will assist and receive direct supervision from the Administrative Program Manager in planning and administering operations at the Northwest Louisiana Veterans Cemetery located in Keithville, Louisiana.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES

Accepting Direction:

The ability to be open and willing to follow guidance or instructions.

Following Policies and Procedures:

The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Thinking Critically:

The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions. Acting with

Ethics and Integrity:

The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.

Building Trust:

The ability to create a safe and supportive environment where others feel comfortable speaking up, sharing ideas, and acknowledging mistakes.

Communicating Effectively:

The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Displaying Professionalism:

The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others. Focusing on

Customers:

The ability to understand and meet the needs, preferences, and experiences of internal and external customers. If you're compassionate, organized, and thrive in a people-centered environment, this could be the opportunity for you! Three years of experience in administrative services.

EXPERIENCE SUBSTITUTION

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience. The official job specifications for this role, as defined by the State Civil Service, can be found here . As an Administrative Coordinator 4, you'll help create a positive experience for every person who walks through our doors. In this role, you will: Performs responsible departmental-program duties in accordance with rules, regulations, and policies. May involve communication with other departments, customers, etc. Serves as liaison and/or contact person for the department or office between and amongst other departments, customers, vendors, and agencies. Receives applications or other forms and reviews for compliance with department policies; works to resolve discrepancies; may make initial determinations regarding client's eligibility for department services. Prepares requisitions for the purchase of supplies; may involve entering information into an automated system. Compiles information from various sources and prepares specialized reports; formats reports according to department standards. Serves as assistant to a manager, which could include keeping appointment schedule, preparing travel, issuing directives to others on their behalf, and relieving the manager of administrative matters. May begin performing duties related to traditional administrative functions, such a property control, purchasing, and safety, in addition to other clerical duties as noted above.

Position-Specific Details:

Appointment Type:

The position will be filled by a probation appointment or promotion of a permanent state employee

Work Schedule:

Work hours are 8:00 AM to 4:30 PM, Monday - Friday; more times are available.

Compensation:

The starting pay for this position is commensurate on qualifications and experience.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact: Torin McClanahan Human Resources Specialist Torin.

McClanahan4@la.gov Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.