Administrative Coordinator - Hospice of Cincinnati

Administrative Coordinator

• Hospice of Cincinnati TriHealth, Inc.
• 3.

5 Blue Ash, OH Job Details Part-time 1 day ago Qualifications Microsoft Word Microsoft Excel Presentation software Phone communication Data reporting High school diploma or GED Typing Phone call management Medical terminology

Full Job Description Job Overview:

This position provides administrative and operational support in a group office setting. This could include interfacing with doctors, managers and supervisors, patients, and the public. This position is a highly visible and technical but non-supervisory role that may handle such duties as triaging of telephone calls for the office's managers/supervisors/physicians, along with human resources transactions and records, data reporting, and general administrative support duties. This role differs from an Administrative Secretary in that it does not necessarily support a Director level, but rather an office setting in which managers, supervisors and/or practitioners of varying levels depend on high-level administrative and operational support.

Job Requirements:

High School Degree Answering phones Medical Terminology Physician Practice Running reports Microsoft word & Excel, some PowerPoint and Typing 3-4 years experience in a related field

Job Responsibilities:

Other job-related information:

Working Conditions:

Climbing

• Rarely Hearing:

  Conversation

• Consistently Hearing:

  Other Sounds
• Frequently Kneeling
• Occasionally Lifting 50+ Lbs.
• Rarely Lifting < 50 Lbs.
• Occasionally Pulling
• Rarely Pushing
• Occasionally Reaching
• Rarely Sitting
• Consistently Standing
• Rarely Stooping
• Occasionally Talking
• Consistently Use of Hands
• Consistently Color Vision

• Occasionally Visual Acuity:

  Far

• Frequently Visual Acuity:

  Near
• Consistently Walking
• Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members.

To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve:

ALWAYS… Welcome everyone by making eye contact, greeting with a smile, and saying "hello" Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel:

ALWAYS… Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met Offer patients and guests priority when waiting (lines, elevators) Work on improving quality, safety, and service

Respect:

ALWAYS… Respect cultural and spiritual differences and honor individual preferences. Respect everyone's opinion and contribution, regardless of title/role. Speak positively about my team members and other departments in front of patients and guests.

Value:

ALWAYS… Value the time of others by striving to be on time, prepared and actively participating. Pick up trash, ensuring the physical environment is clean and safe. Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage:

ALWAYS… Acknowledge wins and frequently thank team members and others for contributions. Show courtesy and compassion with customers, team members and the community