Support Services Manager

Support Services Manager Maricopa County - 3.5 Phoenix, AZ Job Details Full-time $65,520 - $98,280 a year 7 hours ago Benefits Wellness program Tuition reimbursement Parental leave Retirement plan Qualifications Space allocation Financial forecasting Record keeping Managerial strategic planning Strategic management Operations management Customer service Bachelor's degree in business Mid-level Improving operational efficiency 3 years Budget forecasting Public Administration Team development Supervising experience Managing budgets in a finance role Bachelor's degree Continuous improvement Team management Bachelor's degree in public administration Document archiving Business Administration Maintenance management Business Procurement management Organizational budget management Staff development Full Job Description Posting Date 04/23/26 Application Deadline 05/07/26 Pay Range $65,520 - $98,280 annually Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. The position is not eligible for overtime compensation for all hours worked over 40 in the designated workweek. Job Type Unclassified Department Flood Control District About the Position Step into a high-impact leadership role where you'll shape the direction of the Support Services Division within the Maricopa County Flood Control District! As the Support Services Manager, you will drive accountability, exceptional customer service, and a culture of continuous improvement. You'll lead and develop a talented team of specialists, fostering collaboration, growth, and strong performance. This role oversees division and facilities budgets with a focus on strategic, compliant resource management, including procurement. You'll also lead space planning and Tenant Improvement projects, partnering with county departments and vendors to deliver results on time and within scope. You will play a critical role as the custodian of records, ensuring transparency and compliance—overseeing public records requests, legal holds, and the full records lifecycle, from archiving to secure destruction. About Us Flood Control? In a Desert? Absolutely! Though Maricopa County is in a desert, floods occur during two distinct rainy seasons - the summer monsoon and winter frontal rains. Although the Flood Control District has made significant progress over the years, work remains to be done. Maricopa County continues to be one of the fastest-growing counties in the United States, with over 200 people moving here daily! Want more information on the Flood Control District of Maricopa County? Check out this video Proud to Offer Work with a greater purpose Tuition reimbursement Exceptional work-life balance Opportunities for growth and development within Maricopa County Low-cost, high-value healthcare for you and your qualifying dependents Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families Paid vacation, sick time, and parental leave Extensive wellness program, including an incentive Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1 Want to learn more about the County's Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZ We Require Three years of experience supervising professional administrative, facilities, and office personnel Bachelor's degree in business or public administration, or related field An equivalent combination of post-secondary education and/or job-related experience may substitute for the required education on a year-for-year basis Job Contributions Develop strategic plans, goals, and projects for the Support Services Branch Define, prioritize, and execute projects that improve operations and facilities Fulfill the role of Records Manager for the District, providing record retention expertise and coordinating responses to public records requests Consults with the levels of management, operational, and technical staff regarding the delivery of administrative support for all units within the District Provide support and lead initiatives using OnBase to improve District processes and records management Ensure that branch operations support the department's mission and goals by performing needs assessments and analyzing the effectiveness of service delivery Develop, implement, administer, and execute the support Services and Facilities budget Oversee maintenance and repair of Flood Control buildings and satellite yards Participate in the forecast of additional funds needed for staffing, equipment, materials, and supplies Working Conditions This position is typically office or administrative work and is not substantially exposed to adverse environmental conditions Exerting 20-25 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly Selection Procedure Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact to initiate the interactive process. !