Automotive Warranty Administrator

Warranty Administrator /

Service Manager Assistant Position Title:

Warranty Administrator /

Service Manager Assistant Company:

Blasius GMC Location:

Branford CT Employment Type:

Full-Time Position Summary Blasius GMC is seeking a detail-oriented and organized Warranty Administrator / Service Manager Assistant to support the daily operations of our service department. This position is responsible for processing warranty claims, assisting the Service Manager with administrative tasks, maintaining accurate records, and helping ensure efficient department operations and exceptional customer service. Key Responsibilities Process and submit manufacturer warranty claims accurately and on time. Review repair orders for proper documentation and warranty compliance. Monitor and reconcile warranty receivables and payments. Follow up on rejected or delayed warranty claims. Assist the Service Manager with daily administrative duties and reporting. Maintain service department records, files, and documentation. Communicate with technicians, advisors, and manufacturer representatives regarding warranty issues. Help manage customer concerns and support service department operations. Prepare and track service department reports and performance metrics. Perform other administrative and clerical duties as assigned. Qualifications Previous automotive dealership experience preferred. Warranty administration experience is a plus. Strong organizational and multitasking skills. Excellent attention to detail and accuracy. Proficient with Microsoft Office and dealership management systems. Strong communication and customer service skills. Ability to work in a fast-paced environment. Benefits Competitive pay Health, dental, and vision insurance Paid time off 401(k) with company match Employee vehicle purchase program Opportunities for growth and advancement

Pay:

$25.00 - $30.00 per hour

Benefits:

401(k) matching Health insurance Paid time off Vision insurance

Work Location:

In person