Greenway Kia at the Avenues - Experienced Warranty Admin

Greenway Kia at the Avenues - Experienced Warranty Admin Greenway Automotive Group Jacksonville, FL Job Details Full-time 1 hour ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance Employee discount Life insurance Referral program Qualifications Computer operation Customer communication Financial transaction processing Customer service Computer literacy Basic math Filing Research Mid-level Administrative experience High school diploma or GED Math Data entry Organizational skills Claims documentation management POS systems Cash handling Full Job Description Greenway Kia at the Avenues is hiring in our Service Department for a Warranty Admin. ♦

Warranty Admin:

help managing warranty papers and claims. Duties are collaborating with managers and technicians, fulfilling warranty requirements, solving warranty issues, monitoring defective products, maintaining records of customer details, and reporting to warrantors. ♦

Warranty Admin:

They organize and help with warranty claims made by the customers. The warranty assistant should have exceptionally high ethical standards. The ideal candidate has a high school diploma or GED and previous retail and/or customer service experience that includes money-handling and point-of-sale (POS) system experience. KIA warranty experience preferred. Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, good computer and internet skills, and an excellent customer service focus.

Responsibilities:

Perform research on warranties and prepare customize warranty papers for work. Review all warranty claims and administer it with warranty awarded. Coordinate with manager and prepare repair order for authorization as per warranty requirement. Assist various departments and fulfill all warranty requirements. Assist customers with all warranty service and prepare associate documents. Evaluate databases and complete all data entry for warranty claims and filings. Prepare and maintain all warranty documents according to distributor and manufacturer requirement.

Qualifications:

High school diploma or GED required Has previous warranty admin experience Strong math skills and the ability to handle financial transactions rapidly and accurately in a fast-paced environment Ability to multi task Neat, clean, and professional appearance Previous customer service or related experience preferred Helpful attitude and friendly demeanor Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress Highly trustworthy and security conscious

Benefits:

Competitive Pay Employee Purchase and Service Discounts Ongoing Training and Education Paid Vacation Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance 401(k)

Retirement Savings Plan Job Type:

Full-time Benefits:

401(k) Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance

Work Location:

In person