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Stakeholder Support Lead

Job

Oraapps Inc

Nashville, TN (In Person)

Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/14/2026

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Job Description

Job Title
  • Stakeholder Support Lead Contract Duration
  • 6+ Months Onsite Locations
  • TN-Nashville or Broadway NYC Requirement Bachelor''s degree in Business, Finance, Accounting, or a related field 10+ years of AP/PTP experience, with at least 4 years in a Director or VP-level leadership role Demonstrated expertise across the full AP/PTP lifecycle including invoicing, payments, and vendor management Familiarity with Oracle Fusion AP modules Experience building or leading a customer service, help desk, or inquiry management function within a finance or shared services environment Strong root cause analysis and problem-solving skills with the ability to translate inquiry trends into actionable process improvements Proven ability to manage large, globally distributed teams and deliver results in a fast-paced, change-intensive environment Excellent stakeholder management and executive communication skills Hands-on experience with support ticketing or service desk systems (e.
g., ServiceNow) Experience leveraging AI-enabled support tooling (e.g., chatbots, automated triage and routing, or knowledge-base assist) to improve service delivery Nice to
Have:
Experience supporting an ERP migration from a service delivery or change management perspective Knowledge of SOX controls relevant to PTP inquiry handling and process documentation Media, entertainment, or large enterprise industry background Experience operating in a global shared services or GBS environment