Ambulatory Care Administration Supervisor 1

Ambulatory Care Administration Supervisor 1 University of California Davis, United States 1 day ago

Location:

California City, CALIFORNIA

Job Type:

FullTime Skip to Main Content Press Control+M to start dragging object ptnbsid=HqEq%2bHgknToVa0KPT7gtIhvXfEI%3d Accessibility Enable Screen Reader Mode Keyboard Shortcuts Accessibility Help Job Description Search Category Name Search keywords Search in... Search Category Name No results to display Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Title Actions Home Help Job Description More Actions UC Davis Health Careers Sign In New User Previous Job Job Title Ambulatory Care Administration Supervisor 1 Next Job Apply for Job Job ID 85879 Location Sacramento Full/Part Time Full Time Add to My Favorite Jobs this Job Job Summary The incumbent is responsible for sustaining an environment of intrinsic good will for the practice while providing optimum services to patients. This position serves as office supervisor and functions under the direction of the Department Manager, to supervise a small group of employees and provide accountability as delegated for the day-to-day operations of the designated clinic locations to include Pediatric Hematology/Oncology, Pediatric Infusion, and Adult Infusion. Apply By Date 5/7/2026 by 11:59pm Minimum Qualifications

• For full consideration, applicants are encouraged to upload license and/or certification if required of the position Bachelor's Degree in related area and/or equivalent experience/training.

2-3 years of experience in medical front office administration. 2-3 years of experience in Referrals/Authorizations. Demonstrated ability to work independently with little direction. Demonstrated decision-making skills that reflect the ability to supervise a specified unit of workers. Must be able to represent assigned unit serving as subject matter expert and resource person for the staff. Problem solving skills to independently define issues create viable solutions and exercise delegated authority to take action for prompt and satisfactory resolution. Ability to seek appropriate assistance from others when limit of delegated authority has been reached. Interpersonal skills to establish and maintain effective working relationships with all co-workers; to consistently interact with patients and other members of the public with patience, courtesy and professionalism, both in person and on the telephone; and to effectively respond to individuals who may be angry or upset. Ability to project and attitude of professionalism and service orientation and be able to instill this attitude in staff. Ability to communicate effectively (both orally and in writing) with all levels of staff, patients and providers. Skills to interview applicants utilizing effective screening techniques. Knowledge of standard hiring protocols. Ability to objectively and constructively evaluate employee performances relating to specific job description, standards of performance and goals. Ability to train, supervise, offer conflict resolution. Administer disciplinary action; initiate and follow through with corrective action up to and including dismissal. Ability to understand human motivation and needs and encourage employee development and initiative. Organizational skills to prioritize, coordinate, and direct a variety of concurrent assignments in an effective and efficient manner. Ability to adjust to changing workload or assignments and pressures of increased workload or deadlines. Ability to establish priorities for own work within stated guidelines; respond flexibly to changes in priorities; and maintain work effectiveness in a setting with a high volume of patient activity and frequent interruptions. Ability to efficiently use computer system applications for all functions required for this position, including electronic mail, spreadsheets, word processing, and medical office management, (i.e. scheduling, template maintenance, maintenance of demographic and insurance information). Administrative skills to oversee daily office operations; participate in development of policies, procedures and systems; handle facility, equipment and supply needs. Typing skills sufficient to use computer keyboard for timely and accurate input and production. Writing skills, using proper English grammar, spelling and punctuation, sufficient to compose messages and/or routine correspondence, which is clear, concise and easy to understand. Bookkeeping skills sufficient to maintain accurate records of patient financial transaction, prepare related financial reports, balance cash box, and prepare deposits. Knowledge of practices and protocols related to medical office procedures, (i.e. medical terminology, appointments, medical records, insurance verification, cashiering, billing, etc.)Filing skills to maintain logs and files of information in alphabetical, chronological and/or numerical order, such that it is current and easily retrievable. Knowledge of all pertinent laws, regulations, and guidelines governing medical records; confidentiality, privacy, and provision to others, including HIPAA. Knowledge of health care insurance systems, which may include Medi-Cal, MediCare, HMO, PPO, fee-for-service, county funded coverage, and workers' compensation, sufficient to properly obtain and track authorizations, appoint patients, make referrals for consults, diagnostics and ancillary services, coordinate hospital services, complete and submit billing documentation, and explain provisions and requirements to patients. Knowledge of ICD-9, CPT and HCPCS coding sufficient to identify services performed, including diagnoses, procedures, and supplies. Preferred Qualifications 1 year experience in an infusion center setting and treatment authorizations. 1 year experience in EPIC 6 months experience in a medical office administrative supervisor role Key Responsibilities 80%

• Coordination of Daily Operations 20%
• Staff Supervision 0%
• Customer Service Expectations (At All Times) Department Overview The UC Davis Comprehensive Cancer Center provides diagnosis and management of all forms of Cancer and blood disorders.

Patients have access to an extensive range of clinical trials of new therapies and management of long-term treatment effects.

POSITION INFORMATION

Salary or Pay Range:

$2,666.67

• $4,758.

62

Salary Frequency:

Bi-weekly

Salary Grade:

Grade 21

UC Job Title:

AMBUL CARE ADMSTN SUPV 1

UC Job Code:

004172

Number of Positions:

1

Appointment Type:

Staff:

Career

Percentage of Time:

100 Shift (Work Schedule): Variable days and hours

Location:

Cancer Center (HSP093)

Union Representation:

99

• Non-Represented (PPSM)

Benefits Eligible:

Yes This position is 100% on-site Benefits Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page . If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at

UC:

ucnet.universityofcalifornia/labor/bargaining-units/index High quality and low-cost medical plans to choose from to fit your family's needs UC pays for Dental and Vision insurance premiums for you and your family Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Access to free professional development courses and learning opportunities for personal and professional growth WorkLife and Wellness programs and resources On-site Employee Assistance Program including access to free mental health services Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here Physical Demands Standing

• Occasional Up to 3 Hours Walking
• Occasional Up to 3 Hours Sitting
• Frequent 3 to 6 Hours Lifting/Carrying 0-25 Lbs
• Occasional Up to 3 Hours Pushing/Pulling 0-25 Lbs
• Occasional Up to 3 Hours Bending/Stooping
• Occasional Up to 3 Hours Squatting/Kneeling
• Occasional Up to 3 Hours Twisting
• Occasional Up to 3 Hours Climbing (e.g., stairs or ladders)
• Occasional Up to 3 Hours Keyboard use/repetitive motion
• Continuous 6 to 8+ Hours Mental Demands Sustained attention and concentration
• Continuous 6 to 8+ Hours Complex problem solving/reasoning
• Continuous 6 to 8+ Hours Ability to organize & prioritize
• Continuous 6 to 8+ Hours Communication skills
• Continuous 6 to 8+ Hours Numerical skills
• Frequent 3 to 6 Hours Constant Interaction
• Frequent 3 to 6 Hours Customer/Patient Contact
• Frequent 3 to 6 Hours Multiple Concurrent Tasks
• Frequent 3 to 6 Hours Work Environment UC Davis is a smoke and tobacco free campus effective January 1, 2014.

Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space. Must be willing to work variable days (including weekends), hours and locations as required to meet business needs of the practice. May be required to fulfill medical records responsibilities, which may require the ability to retrieve and file bulky medical record charts (up to 3" thick) stored in filing cabinets and on shelves that may be above shoulder level and below waist level, and to efficiently transport multiple charts weighing 5 to 25 pounds throughout the medical office. Special Requirements

• Please contact your recruiter with questions regarding which activities by position This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement:

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. A Culture of Opportunity and Belonging At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together. As you consider joining UC Davis, we invite you to explore our Principles of Community , our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. To view the University of California's Anti-Discrimination Policy, please visit: policy.ucop/doc/1001004/Anti-Discrimination Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to even if your experience doesn't match every listed requirement. #YouBelongHere To learn more about our background check program, please visit: hr.ucdavis/departments/recruitment/ucd/selection/background-checks Apply for Job