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Front Desk Supervisor
Job
Robert Half
Carlsbad, CA (In Person)
Full-Time
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Job Description
Are you a hospitality rockstar with a passion for exceptional guest service and a knack for leadership? We're seeking a dynamic and experienced Front Desk Supervisor to join our client's team in beautiful Carlsbad. If you thrive in a fast-paced environment and love creating memorable experiences, we want to hear from you!
Handle guest check-ins, check-outs, and inquiries efficiently and courteously.
Resolve guest issues and complaints with professionalism and a smile, turning challenges into opportunities.
Manage room inventory, reservations, and billing procedures.
Collaborate with other departments to ensure seamless guest experiences.
Maintain a positive and productive work environment.
Your Role:
As Front Desk Supervisor, you will be the heart of our guest experience, leading a team to ensure smooth operations and outstanding service at the front desk.You will:
Supervise and train front desk agents, ensuring high standards of service are consistently met.Handle guest check-ins, check-outs, and inquiries efficiently and courteously.
Resolve guest issues and complaints with professionalism and a smile, turning challenges into opportunities.
Manage room inventory, reservations, and billing procedures.
Collaborate with other departments to ensure seamless guest experiences.
Maintain a positive and productive work environment.