Administrative Coordinator

We are looking for an Administrative Coordinator to support customer-facing administrative operations for a manufacturing environment in San Leandro, California. This Long-term Contract position is well suited for a dependable, detail-oriented individual who can keep orders, communication, and documentation organized while working effectively across multiple departments. The role focuses on maintaining smooth day-to-day service support, helping resolve issues efficiently, and contributing to a consistent experience for customers and internal teams.

Responsibilities:

• Manage incoming customer orders by reviewing details for completeness, confirming key information, and recording any exceptions or special instructions accurately.
• Coordinate with sales, transportation, warehouse, and other internal partners to keep order activity moving efficiently and address service-related questions.
• Respond to customer concerns in a timely manner, assist with routine problem-solving, and elevate complex matters to the appropriate team members when needed.
• Maintain organized and accurate records within order processing and customer information systems, including updates, changes, and communication history.
• Support daily administrative operations such as handling inbound inquiries, scheduling, calendar coordination, and general departmental assistance.
• Monitor workflow activities to identify opportunities for greater efficiency and share practical improvement ideas with leadership.
• Contribute to a responsive and reliable team environment by managing multiple priorities and adapting to shifting business needs.