Administrative Coordinator

Description We are looking for an Administrative Coordinator to support customer-facing administrative operations for a manufacturing environment in San Leandro, California. This Long-term Contract position is well suited for a dependable, detail-oriented individual who can keep orders, communication, and documentation organized while working effectively across multiple departments. The role focuses on maintaining smooth day-to-day service support, helping resolve issues efficiently, and contributing to a consistent experience for customers and internal teams.

Responsibilities:

• Manage incoming customer orders by reviewing details for completeness, confirming key information, and recording any exceptions or special instructions accurately.
• Coordinate with sales, transportation, warehouse, and other internal partners to keep order activity moving efficiently and address service-related questions.
• Respond to customer concerns in a timely manner, assist with routine problem-solving, and elevate complex matters to the appropriate team members when needed.
• Maintain organized and accurate records within order processing and customer information systems, including updates, changes, and communication history.
• Support daily administrative operations such as handling inbound inquiries, scheduling, calendar coordination, and general departmental assistance.
• Monitor workflow activities to identify opportunities for greater efficiency and share practical improvement ideas with leadership.
• Contribute to a responsive and reliable team environment by managing multiple priorities and adapting to shifting business needs. Requirements
• Previous experience in an administrative, customer support, or customer service role, preferably within order processing, logistics, or a related operational setting.
• Strong written and verbal communication skills with the ability to work effectively with customers and internal teams.
• Excellent organizational ability and close attention to detail when handling records, requests, and documentation.
• Comfortable balancing competing tasks in a fast-paced environment while maintaining accuracy and responsiveness.
• Proficiency with Microsoft Office applications and experience using order entry, customer management, or similar business systems.
• Ability to answer inbound calls professionally and provide consistent administrative support.
• Experience with scheduling, calendar management, or related coordination duties is preferred.
• Team-oriented approach with a dependable work style and a strong commitment to service quality.

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