Administrative Assistant/Coordinator

About us JBe Beauty is a small business in Denver, CO. Our goal is to JBe Beauty is a boutique aesthetic experience. We offer a carefully crafted menu of luxury brow, lash and laser skincare services. Each of our services pair perfectly with one another and allow our clientele to express their inner beauty identity. We customize each service to best meet what our clients need in the moment and long-term. We like to give our clients the WOW factor and create genuine

LONG-LASTING

connections. Our goal is to POUR energy into our clients, so they leave BEing the best version of themselves. That's where you come in!.

Our work environment includes:

Lively atmosphere Casual work attire On-the-job training Safe work environment The Studio Adminstrative Assistant position is a

PART TIME

hourly role that reports directly to the JBe Beauty Owner. The position provides administrative support to the JBe Beauty team and clients. The position supports communication between the JBe Beauty artists, clients , and students in person and online. Our ideal assistant is flexible with a love for problem solving. Our coordinator will become a subject matter expert on JBe Beauty's service menu and all the operational functions that make the studio run smoothly. Primary tasks and responsibilities Provide consistent smile-filled customer service to everyone you interact with on behalf of JBe Beauty Manage JBe Beauty phone system including: answer phone calls, responding to text messages, returning missed phone calls, and reviewing and responding to voicemails Manage appointment calendar: understand scheduling system functionality. Schedule, reschedule, cancel appointment Follow studio policies and procedures to create a seamless consistent experience Collaborate with Studio artists and owner as needed Manage the studio front desk: organize and ensure front desk and waiting are is presentable Greet, check-in and checkout clients. Troubleshoot scheduling system issues Understand services and answer client questions accordingly Monitor inventory and notify owner when items need to be ordered Answer client messages and comments on social media platforms Actively assist in creating social media content via Instagram stories, capturing picture and video content in the studio as directed. Attend staff meetings and team huddles Run studio errands as needed Other duties as assigned.

Minimum Qualifications:

2+ years of customer service experience

Minimum Competencies:

Technologically savvy and the ability to learn computer systems quickly Interest in aesthetic services Friendly, Fun Loving, and Confident demeanor with excellent interpersonal skills Problem solving ninja Ability to work in a team and also be self-motivated and self-directed.

Ideal Behaviors:

Positive outlook and attitude consistently Willingness to learn and pivot in a constantly changing environment Takes ownership and pride in all daily tasks and duties Assumes positive intent in both coworkers and clients Open and willing to have honest communication with owner and coworkers in both positive and negative situations Consistently punctual and timely Solution focused Honest and trustworthy Excited about the beauty industry Flexible attitude and schedule Open to being a thought collaborator

Pay:

$19.00 - $21.00 per hour Ability to

Commute:

Denver, CO 80246 (Required) Ability to

Relocate:

Denver, CO 80246: Relocate before starting work (Preferred)

Work Location:

In person