Job Description
Program & Administrative Coordinator Ronald McDonald House Charities of Southwest Florida Fort Myers, FL Job Details Full-time $45,000 - $50,000 a year 23 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Retirement plan Qualifications Spanish Teamwork Confidential information handling Collaboration Executive administrative support English Cultural competency Attention to detail Productivity software
Full Job Description Summary:
The Program & Administrative Coordinator provides essential programmatic and administrative support for Ronald McDonald House Charities® of Southwest Florida (RMHC SWFL), including The Ronald McDonald House®, The Ronald McDonald Family Room®, and The Ronald McDonald Care Mobile® Program. This role supports the Director, Volunteer & Family Services, in program delivery and the Director, Business & Finance, in administrative operations, ensuring efficient, compassionate, and mission‑aligned service to families and stakeholders. This role reports to the President & CEO. Essential Job Responsibilities:
Coordinate logistics and facilitate communication across all RMHC SWFL
programs under the guidance of the Director, Volunteer & Family Services. Maintain accurate records, policies, procedures, and program data to support program quality and compliance. Provide direct support to families utilizing RMHC services with compassion, comfort, care, and professionalism. Perform administrative duties including phone coverage, correspondence management, scheduling, and document preparation. Serve as primary liaison for internal administrative needs for the Director, Business & Finance, including mail processing, invoice routing, check printing and coordination, deposit preparation, bookkeeping support, IT/vendor coordination, in‑kind gift tracking, office supply management, and meeting coordination. Support organizational initiatives and complete additional duties as assigned by the President & CEO. Performance Requirements:
Deliver excellent customer service and exemplify the mission and values of RMHC SWFL.
Demonstrate flexibility, patience, professionalism, and sound judgment in a fast‑paced environment. Collaborate effectively with staff, volunteers, families, medical personnel, and community partners. Apply strong problem‑solving and decision‑making skills to support daily operations. Manage multiple responsibilities with accuracy, organization, and attention to detail. Maintain timely, complete, and accurate documentation. Exercise strict confidentiality when handling sensitive information. Communicate clearly and professionally in both written and verbal formats. Interact respectfully and effectively with individuals from diverse backgrounds. Work independently while supporting a positive, team‑oriented work environment. Prioritize competing tasks and delegate when appropriate. Availability to work evenings and weekends as needed. Perform additional duties as assigned. Qualifications:
Bilingual proficiency in English and Spanish is required. Bachelor's degree preferred; equivalent experience considered. Minimum three years of administrative or office experience. Proficiency in Microsoft Office Suite. Project management experience preferred. Physical Demands:
Role requires the ability to sit or stand for extended periods, move throughout the workspace, and occasionally lift up to 15 pounds. Work Environment:
Work is performed in a well‑lit office environment. Occasional evening and weekend work may be required. Some duties may involve exposure to outdoor conditions during events or activities. Pay:
$45,000.00 - $50,000.00 per year Benefits:
Dental insurance Health insurance Paid time off Retirement plan Vision insurance Language:
English and Spanish (Required) Work Location:
In person
