Administrative Client Coordinator

Administrative Client Coordinator The MJ Companies Carmel, IN Job Details 1 day ago Qualifications High school diploma or GED Full Job Description About the Job The MJ Companies are looking for a dedicated Administrative Client Coordinator to support our Benefits Consulting Client Executive team by providing high-quality internal client service, strategic coordination, and comprehensive administrative support throughout the client lifecycle. In this role, the Administrative Client Coordinator will play a crucial part in ensuring seamless client experiences, coordinating key tasks such as meeting scheduling, data preparation, and follow-up communications. Acting as a vital link between Client Executives and various internal resources, the Administrative Client Coordinator will support a range of client-focused activities, from organizing core meetings to managing client deliverables and tracking essential tasks. This position requires a proactive individual with strong organizational skills, attention to detail, and a commitment to delivering excellent service. Essential Functions Client Support and Administrative Tasks Coordinate core and ad-hoc client meetings and follow-up calls as needed (calendar management, internal & external communication etc.). Prepare meeting rooms for client and vendor visits and coordinate client engagement activities (e.g., client dinners and lunches). Track and maintain internal lists used for client outreach such as client surveys and contact lists leveraging agency CRM. Support Client Executives with administrative service requests, ensuring prompt and high-quality assistance. Support Client Deliverable Production Prepare client deliverables, compiling data, formatting slides and relevant content, ensuring quality and accuracy. Assist with annual refresh of the client deliverable templates. Open Enrollment Coordination Coordinate Open Enrollment tasks, including content preparation, editorial review, and milestone tracking. Assist with quality control for Open Enrollment client deliverables, as needed. Collaboration and Communication Coordinate closely with Client Executives and the Benefits Consulting team to align strategic objectives and support needs. Maintain regular communication with the department leadership for ongoing support and alignment. Education High school diploma or equivalent required. Bachelor's degree preferred, or relevant work experience. Knowledge & Experience Preferred minimum of 2 years in client-facing customer service, administrative support, or project management.

Demonstrated skills:

project management, prioritization, problem-solving, sense of urgency, detail-oriented, excellent organizational and time management, follow-through and ability to work independently Proven ability to work independently with minimal supervision as well as collaborate among the team daily and contribute to MJ's Culture. Excellent verbal and written communication skills; professional presentation skills Technical Functions Highly proficient in the use of Microsoft Office products (Excel, Word, Outlook, PowerPoint) Strong project management and client service background