ADMINISTRATIVE COORDINATOR 3 (OUTPATIENT FRONT DESK)

We believe that our individual differences are our strength, and they form the foundation that allows our agency to empower individuals to experience a greater quality of life. Our agency's vision is that all people will be empowered to lead meaningful and productive lives among friends, relatives, and neighbors, regardless of behavioral health needs or developmental disabilities. We have been lighting the path forward into recovery by providing person-centered services to adults and children who meet the treatment criteria for substance use disorders, developmental disabilities, and/or mental health. We are looking for an Administrative Coordinator to serve as the first point of contact in our outpatient behavioral health clinic in Hammond, LA. An ideal candidate will create and maintain a welcoming environment for clients and visitors and provide administrative support that keeps our front office running smoothly. Florida Parishes Human Services Authority is an Equal Opportunity Employer. An ideal candidate will also possess the following competencies:

Accepting Direction :

The ability to accept and follow directions from those higher in the chain of command.

Demonstrating Accountability :

The ability to accept ownership for your actions, behaviors, performance, and decisions.

Following Policies & Procedures:

The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Communicating Effectively :

The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement. Focusing on

Customers :

The ability to understand and meet the needs, preferences, and experiences of internal and external customers. To learn more about our agency, please visit our website . Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience. The official job specifications for this role, as defined by the State Civil Service, can be found here .

Job Duties:

This support may include a variety of clerical duties which include but are not limited to: Answering multi-line telephones and routing phone calls to the appropriate staff or taking detailed messages Greeting clients Notifying staff of client arrivals Conducting check-in and check-out procedures for clients Verifying insurance coverage Contacting clients with appointment reminders Processing faxes received Entering information into an electronic health record (EHR) Maintain a supply of the necessary packets for both clients with scheduled appointments and walk-ins.

Position-Specific Details:

Appointment Type:

Probational Appointment. Applicants may be asked to service a probationary period that may be anywhere between 6 months and 24 months.

Compensation:

This position is eligible for premium pay of $1.00/hour for hours worked performing direct patient care. Administrative Coordinator 3 : $13.77/hour minimum - $23.59/hour maximum

Location:

Rosenblum Behavioral Health Clinic in

Hammond, Louisiana How To Apply:

No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page. • Resumes

WILL NOT

be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. •

Contact Information:

For additional information about this vacancy, contact: Kasi Silbernagel, HR Specialist FPHSA/Human Resources 835 Pride Drive, Suite

B 985-543-4333

ext. 1408 HR@fphsa.org Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individual with disabilities.