Outpatient Administrative Team Lead
- Operations Support UBMD Pediatrics
- 2.8 Buffalo, NY Job Details Full-time $23
- $25 an hour 1 day ago Benefits Health savings account Paid holidays Health insurance Dental insurance 401(k) Flexible spending account Paid time off Family leave Parental leave Vision insurance Life insurance Retirement plan Qualifications Teamwork Maintaining patient confidentiality HIPAA Executive administrative support English Attention to detail Organizational skills Typing Appointment scheduling Grammar Experience Full Job Description Join Our Team UBMD Pediatrics is seeking an Outpatient Administrative Team Lead to support daily administrative operations across all outpatient divisions.
This role is ideal for someone who enjoys coordinating schedules, supporting staff and clinical providers, managing administrative workflows, and keeping operations running smoothly in a fast-paced healthcare environment. Why Work Here Be part of something meaningful
- Support care delivery for children and families Collaborative environment
- Work closely with leadership and clinical teams Work-life balance
- No weekends or holidays, flexible scheduling options Great benefits
- Medical, dental, vision, 401(k), PTO, and more Career growth
- Develop leadership and operational experience About the Role This is a non-managerial leadership role that supports the Manager of Administrative Affairs by helping coordinate and execute daily administrative operations.
You will play a key role in ensuring timesheets, scheduling, provider support, and administrative workflows are completed accurately, consistently, and efficiently across divisions. What You'll Do Administrative Operations & Coordination Support daily administrative workflows across outpatient divisions Assist with timesheet tracking, time utilization, and attendance coordination Support reimbursement processing and documentation Assist with supply procurement and coordination of administrative resources Provide support during high-volume periods or staffing gaps Provide oversight for timely and organized processing of incoming and outgoing mail and faxes Guide the administrative assistants, within the outpatient divisions, in completing general office and administrative duties. Assist the Manager of Administrative Affairs with providing administrative support to the Division Chiefs and Medical Directors for the outpatient divisions, respectively, to support departmental operations and organizational priorities. Scheduling & Timekeeping Support Assist with calendar and schedule coordination for providers and teams Help ensure accurate and timely submission of timesheets and schedules Maintain awareness of staffing needs and communicate gaps Provider & Administrative Support Support onboarding processes (access, scheduling coordination, setup tracking) Assist with documentation, recordkeeping, and administrative tasks Prepare and maintain meeting minutes and follow-up documentation Help coordinate meetings, communications, and follow-ups Act as a resource for administrative staff and assist with day-to-day questions Workflow Coordination & Process Support Ensure consistency in administrative processes across divisions Identify workflow issues and escalate or help resolve them Communicate updates to workflows, policies, and procedures Support implementation of process improvements Team Support & Communication Serve as a go-to operational resource for administrative and support staff Participate in huddles, check-ins, and team meetings Promote a professional, collaborative work environment Help reinforce expectations and workflow consistency Training & Development Support Assist with onboarding and training of new administrative staff Support cross-training efforts to improve team flexibility Identify areas where additional training or support is needed What We're Looking For Experience 2+ years in healthcare administration, scheduling, or administrative support Experience with timesheets, scheduling, or workflow coordination preferred Skills Strong organization and attention to detail Ability to manage multiple priorities and deadlines in a fast-paced environment Excellent communication and problem-solving skills Comfortable working with scheduling systems and administrative tools Ability to work both independently and as part of a team Experience supporting provider schedules or administrative teams, preferred Previous lead or informal leadership experience, preferred Requirements Associates Degree or higher required 50 words per minute minimum typing speed English grammar competency Understanding of HIPAA and confidentiality standards Ability to handle sensitive information with professionalism and confidentiality Benefits Medical, dental, and vision insurance 401(k) with employer contribution Flexible spending and health savings accounts Generous paid time off No weekends, holidays, or overnight shifts Opportunities for professional growth Location Buffalo Niagara Medical Campus UBMD Pediatrics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pay:
$23.00
00 per hour
Benefits:
401(k) Dental insurance Family leave Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan
Work Location:
In person
