Senior Administrative Assistant & Guest Support Coordinator

La Chelé Medical Aesthetics - New Hope, PA La Chelé Medical Aesthetics is a boutique, concierge-style medical aesthetics practice focused on injectables, skincare, wellness, and hormone therapy. We are looking for a dependable, organized, and professional Administrative Assistant to support our growing New Hope location. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping people, and naturally stays on top of details without needing constant direction. This position plays an important role in keeping daily operations running smoothly while supporting both our guests and internal team. We are looking for someone who is trustworthy, proactive, polished, and comfortable balancing administrative responsibilities with exceptional customer service. This is a full-time position with consistent weekday scheduling requirements. Compensation & Perks $19-$22+/hour depending on experience Employee discounts on treatments and skincare Opportunity for long-term growth within the practice Supportive, team-oriented environment Opportunity to grow into leadership or operational support roles over time What You'll Be Doing Administrative & Office Support Assist with day-to-day administrative operations Maintain organization of schedules, documents, and office systems Support management with operational and clerical tasks Handle data entry, spreadsheets, reporting, and general administrative projects Help ensure the office remains organized, efficient, and running smoothly Guest Experience & Communication Answer phones professionally with a warm and polished demeanor Greet and assist guests in a friendly and professional manner Schedule and confirm appointments Respond to client questions and general office communication Help create a calm, welcoming, high-end guest experience Operational Support Assist with provider scheduling and daily flow Support front desk operations during busy periods Help the team stay organized and on schedule throughout the day Provide dependable coverage during high-volume business hours What We're Looking For Excellent phone and communication skills Strong customer service and interpersonal abilities Highly organized and detail-oriented Comfortable multitasking in a busy environment Strong computer skills including Excel and scheduling systems Professional, dependable, and trustworthy Able to take initiative and problem-solve independently College degree preferred Previous administrative or office experience required You'll do especially well in this role if you naturally stay one step ahead, enjoy supporting a team, and take pride in helping operations run efficiently behind the scenes. Experience That Helps Medical spa, healthcare, hospitality, or professional office experience Front desk or patient coordination experience Experience with scheduling systems or EMRs Administrative support in a fast-paced environment Comfort working with confidential information Important - Please Read Before Applying This role requires: Consistent full-time availability Long-term availability (12+ months preferred) Comfort working in a fast-paced, high-expectation environment This is not a good fit for: Candidates with frequently changing schedules Those balancing programs or commitments that impact weekday availability Individuals seeking a short-term or temporary role We are looking for someone who wants to become a dependable part of our team long term and grow with the practice.