Collections Specialist

Description We are looking for a skilled Collections Specialist to join our team in Chandler, Arizona. In this role, you will focus on managing accounts receivable and ensuring timely collection of outstanding balances. This is a Contract position, offering the opportunity to transition to a long-term role based on performance.

Responsibilities:

• Handle commercial and consumer collections with professionalism and attention to detail.
• Monitor accounts receivable and follow up on overdue balances to ensure timely payments.
• Maintain accurate records of all collection activities and communications.
• Collaborate with internal teams to address billing discrepancies and resolve customer concerns.
• Analyze accounts to determine the best course of action for recovering outstanding debts.
• Prepare and deliver reports on collection progress and account statuses.
• Communicate effectively with clients to negotiate payment arrangements and resolve disputes.
• Ensure compliance with company policies and applicable regulations throughout the collection process.
• Identify trends and potential risks in accounts receivable to proactively address issues. Requirements
• Proven experience in commercial and consumer collections.
• Strong knowledge of credit and collection processes.
• Familiarity with billing and accounts receivable systems.
• Excellent communication and negotiation skills.
• Ability to analyze financial data and identify solutions for delinquent accounts.
• Detail-oriented with strong organizational skills.
• Proficiency in relevant software and tools used in collections.
• Commitment to maintaining confidentiality and professionalism at all times.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity

• whenever you choose
• even on the go.

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