Collections Representative I

Collections Representative I The Moore Law Group - 3.0 Mesa, AZ Job Details Full-time $16 - $20 an hour 1 day ago Benefits Paid training Health savings account Disability insurance Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance Opportunities for advancement Qualifications Teamwork Administrative experience High school diploma or GED Attention to detail Organizational skills Productivity software Database software proficiency

Full Job Description About Us:

At The Moore Law Group, we're passionate about fostering a positive and supportive workplace where teamwork and growth thrive. We invest in our employees with ongoing training, career advancement opportunities, and recognition for outstanding contributions. We believe in work-life balance and your well-being, offering great benefits like health coverage, paid time off, and a 401(k) program. Join our team and be part of a vibrant environment that values your success and celebrates excellence! Responsibilities. The Moore Law Group is seeking an on-site HR Administrative Assistant to support our HR team with a variety of personnel-related administrative tasks, including posting job ads, updating the HR database, and processing employee requests. This role requires excellent organizational skills, attention to detail, and the ability to handle sensitive information confidentially. If you are passionate about HR policies and fostering a positive workplace, this position offers an excellent opportunity to gain hands-on experience in a fast-paced environment and contribute to enhancing our HR operations. Position Summary The Collector I is an entry level position whose responsibility is to process payments on pre-approved payment plans and assist the collections department to make outbound calls when needed. This position will transition into a more experienced collector role with added responsibilities within the firm. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Take incoming calls to process payments on pre-approved payment plans Assist Collections Department in making outbound client calls when needed Follow up with consumers on missing agreements and stipulated agreements Perform data entry duties in collection system Review phone messages to be rightfully distributed to collection floor Contribute to meeting team and company goals Minimum Qualifications (Knowledge, Skills, and Abilities) High School Diploma or GED Previous experience in a customer service or call center preferred Positive and enthusiastic attitude Good oral and written communication skills Commitment to excellent customer service Proven ability to overcome difficult scenarios in a calm manner Proficiency with database software and MS Office Suite Accounts receivable experience a plus Physical Demands and Work Environment The physical demands described here are representative of those that must be met to successfully perform the essential job functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions are normal for an office environment. This position involves sitting most of the time. Specific vision abilities required by this job include close vision, depth perception and color vision in reading a computer monitor. Clear speech is needed to communicate on the telephone. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Pay:

$16.00 - $20.00 an hour

Job Type:

Full-time Pay:

$16.00 - $20.00 per hour

Benefits:

401(k) Dental insurance Disability insurance Health insurance Health savings account Paid time off Paid training Parental leave Vision insurance

Work Location:

In person