Collections Specialist (B2B)

Vaco Phoenix is partnering with a growing organization seeking a Collections Specialist to manage a portfolio of national, multi-location accounts. This is a full-time, onsite role offering a salary up to $80K depending on experience.

Responsibilities:

Manage collections for business accounts across multiple locations Perform outbound calls and email outreach to resolve outstanding balances Review aging reports and prioritize accounts effectively Investigate and resolve billing discrepancies and disputes Partner with internal teams to ensure accurate invoicing and smooth resolution Negotiate payment terms and maintain detailed account notes

Requirements:

3+ years of B2B collections experience Experience working with business accounts (not consumer collections like auto, mortgage, or credit cards) Experience managing national or multi-location accounts Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Additional disclaimer:

Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.