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Collections Specialist
Job
Robert Half
Apple Valley, CA (In Person)
Full-Time
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Job Description
We are looking for a Collections Specialist to support a growing organization in the Twin Cities area. This contract or contract to hire opportunity is ideal for someone who is detail-oriented, confident communicating with customers, and experienced in managing outstanding receivables. The person in this role will play a key part in maintaining healthy cash flow, reducing aging balances, and supporting the overall accounts receivable process.
- Monitor accounts receivable aging and proactively follow up with customers on past-due balances.
- Communicate with customers via phone and email to resolve outstanding invoices and ensure timely payment.
- Research and resolve billing discrepancies, short payments, and disputes in collaboration with internal teams.
- Apply incoming payments accurately and maintain up-to-date account records.
- Maintain detailed notes on collection activity and customer communication for tracking and reporting purposes.
- Partner with internal departments such as sales or customer service to address account issues and improve payment timelines.
- Assist with reporting on aging, collections progress, and cash flow visibility.
- Support month-end close processes related to accounts receivable and collections activity.